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- Tasks: Lead daily operations in customer service and manage bookings for shipping logistics.
- Company: A top shipping and freight forwarding company with a focus on Scandinavia and Europe.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Why this job: Join a dynamic team and make a difference in the logistics industry.
- Qualifications: Experience in customer service and strong organisational skills.
- Other info: Fast-paced environment with a focus on innovation and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
The company is a leading shipping and freight forwarding business, specialising in direct services to Scandinavia, as well as mainland Europe. They offer competitive, flexible and customised transport and logistics solutions for land, sea and air, and are currently looking for a dynamic individual to join their team.
Take day to day lead of the Bookings/Customer Services.
Senior Customer Services Coordinator in Middlesbrough employer: E L Recruitment Solutions Limited
Contact Detail:
E L Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Services Coordinator in Middlesbrough
✨Tip Number 1
Network like a pro! Reach out to people in the shipping and logistics industry on LinkedIn. A friendly message can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s services and values. Knowing their approach to customer service will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Practice common interview questions related to customer service scenarios. We all know that being dynamic is key, so show them how you handle challenges with ease!
✨Tip Number 4
Don’t forget to apply through our website! It’s the quickest way to get noticed, and we love seeing applications come directly from our platform.
We think you need these skills to ace Senior Customer Services Coordinator in Middlesbrough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior Customer Services Coordinator role. Highlight any relevant experience in shipping, logistics, or customer service to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background makes you a great candidate. Keep it concise but engaging!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just duties. Numbers and results speak volumes, so let us know how you’ve made an impact in previous positions.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at E L Recruitment Solutions Limited
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their services, especially their shipping and freight forwarding solutions to Scandinavia and mainland Europe. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Prepare for Scenario-Based Questions
As a Senior Customer Services Coordinator, you'll likely face scenario-based questions. Think about past experiences where you've handled customer issues or logistics challenges. Prepare specific examples that highlight your problem-solving skills and ability to lead a team effectively.
✨Showcase Your Communication Skills
In this role, communication is key. During the interview, demonstrate your ability to convey information clearly and concisely. Practice articulating your thoughts on how you would manage bookings and customer inquiries, as this will be crucial in your day-to-day responsibilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company's future plans in logistics or how they measure success in customer service. This shows that you're not just interested in the job, but also in contributing to the company's growth.
