Customer Service Coordinator in Middlesbrough

Customer Service Coordinator in Middlesbrough

Middlesbrough Full-Time 20250 - 24750 Β£ / year (est.) No working from home possible
E L Recruitment Solutions Limited

At a Glance

  • Tasks: Be the go-to person for customers, handling bookings and queries with ease.
  • Company: Join a dynamic logistics company that values customer service.
  • Benefits: Enjoy flexible hours, competitive pay, and opportunities for growth.
  • Other info: Fast-paced environment with plenty of room for career advancement.
  • Why this job: Make a difference in customer experiences while developing your skills.
  • Qualifications: Customer-focused attitude; logistics experience is a plus but not essential.

The predicted salary is between 20250 - 24750 Β£ per year.

Core Responsibilities:

  • Be the contact point for customers
  • Create bookings in our internal software
  • Process booking and liaise with operations to ensure they have been received
  • Follow up on any queries with customers
  • Liaise with customers regarding shipments and collections

Key Skills & Experience Required:

  • Logistics/Freight experience (preferred but not essential)
  • Customer focused

Customer Service Coordinator in Middlesbrough employer: E L Recruitment Solutions Limited

As a leading player in temperature controlled logistics, we pride ourselves on being an excellent employer that values teamwork, innovation, and personal development. Our supportive work culture fosters continuous improvement and offers hybrid working options, allowing for a healthy work-life balance. With opportunities for growth and a commitment to high-quality operational execution, we ensure our employees are equipped to meet the challenges of the transport planning sector while delivering exceptional service to our customers.

E L Recruitment Solutions Limited

Contact Details:

E L Recruitment Solutions Limited Recruitment Team

We think you need these skills to ace Customer Service Coordinator in Middlesbrough

Communication Skills
Attention to Detail
Problem-Solving Skills
Time Management
Adaptability
Customer Service
Collaboration