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- Tasks: Manage export ocean shipments and ensure all documentation is accurate and timely.
- Company: Dynamic freight forwarding company with a focus on teamwork and efficiency.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Office-based role with a structured work schedule and potential for career advancement.
- Why this job: Join a fast-paced industry and make a real impact in global trade.
- Qualifications: Experience in export sea freight operations and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
The Export Sea Freight Operator is responsible for managing the end-to-end coordination of export ocean shipments, ensuring all bookings, documentation, and customer requirements are handled accurately and within agreed service levels. The role requires strong organisational skills, commercial awareness, and the ability to perform effectively in a fast-paced freight forwarding environment.
Key Responsibilities
- Prepare accurate and competitive export sea freight quotations in line with customer requirements and company margins.
- Receive, review, and process export bookings, ensuring all shipment details are complete and correct.
- Coordinate shipments with shipping lines, hauliers, warehouses, and overseas agents.
- Produce and check all export documentation, including Bills of Lading, manifests, and customs-related paperwork where applicable.
- Monitor shipment progress and proactively communicate updates, delays, or issues to customers and partners.
- Finalise shipment files, ensuring all costs are captured and profitability targets are met.
- Submit completed files and invoices to the Accounts Department in accordance with company procedures.
- Handle incoming calls and emails professionally, resolving customer queries in a timely manner.
- Maintain accurate records within the freight operating system and ensure full audit compliance.
- Support the smooth day-to-day running of the export department and wider office operations.
- Undertake any additional duties as reasonably required by management.
Key Skills & Experience
Essential:
- Previous experience in export sea freight operations within a freight forwarding environment.
- Strong knowledge of export documentation and ocean freight processes.
- Good commercial awareness and attention to detail.
- Ability to prioritise workload in a fast-paced environment.
- Confident communication skills (written and verbal).
- Proficiency in freight forwarding.
Desirable:
- Experience with LCL shipments.
- Knowledge of customs procedures.
- Experience liaising with overseas agents and shipping lines.
36.25 hrs per week office based. Mon-Fr 9am-17:15pm with 1 hr unpaid lunch.
Import/Export Operator (Permanent) employer: E L Recruitment Solutions Limited
Contact Detail:
E L Recruitment Solutions Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import/Export Operator (Permanent)
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of export documentation and ocean freight processes. Be ready to discuss your previous experience and how it relates to the role of an Export Sea Freight Operator.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've successfully managed multiple shipments or resolved issues under pressure. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Import/Export Operator (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in export sea freight operations. We want to see how your skills match the key responsibilities listed in the job description, so don’t hold back on showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Export Sea Freight Operator role. Be sure to mention your strong organisational skills and any specific experiences that relate to the job.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since the role involves liaising with customers and partners. Avoid jargon unless it’s relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at E L Recruitment Solutions Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of export sea freight operations. Familiarise yourself with the key documentation like Bills of Lading and customs paperwork. Being able to discuss these confidently will show that you’re serious about the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational skills, prepare examples from your past experience where you successfully managed multiple shipments or handled complex logistics. This will demonstrate your ability to thrive in a fast-paced environment.
✨Communicate Clearly
Practice your communication skills, both written and verbal. You’ll need to handle customer queries and coordinate with various stakeholders, so being clear and professional in your responses is key. Consider doing mock interviews to refine your approach.
✨Be Proactive
During the interview, highlight your proactive nature. Discuss how you’ve previously monitored shipment progress and communicated updates effectively. Employers love candidates who take initiative and can foresee potential issues before they arise.