Senior Customer Services Coordinator in England

Senior Customer Services Coordinator in England

England Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate customer services and ensure smooth shipping operations across Europe.
  • Company: Leading shipping and freight forwarding business with a focus on Scandinavia.
  • Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
  • Why this job: Join a dynamic team and make a difference in the logistics industry.
  • Qualifications: Experience in customer service and strong communication skills.
  • Other info: Fast-paced environment with a focus on innovation and teamwork.

The predicted salary is between 36000 - 60000 Β£ per year.

The company is a leading shipping and freight forwarding business, specialising in direct services to Scandinavia, as well as mainland Europe. They offer competitive, flexible and customised transport and logistics solutions for land, sea and air, and are currently looking for a dynamic individual to join their team.

Senior Customer Services Coordinator in England employer: E L Recruitment Solutions Limited

As a leading shipping and freight forwarding business, we pride ourselves on fostering a dynamic work culture that values innovation and teamwork. Our employees enjoy competitive benefits, opportunities for professional growth, and the chance to make a meaningful impact in the logistics industry, all while being part of a supportive team dedicated to excellence in service delivery.
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Contact Detail:

E L Recruitment Solutions Limited Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior Customer Services Coordinator in England

✨Tip Number 1

Network like a pro! Reach out to people in the shipping and logistics industry, especially those who work at companies you're interested in. A friendly chat can open doors that a CV just can't.

✨Tip Number 2

Prepare for the interview by researching the company inside out. Know their services, values, and recent news. This shows you're genuinely interested and ready to contribute to their dynamic team.

✨Tip Number 3

Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, not like a robot reciting lines. Be yourself!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Senior Customer Services Coordinator in England

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills
Time Management
Negotiation Skills
Logistics Knowledge
Teamwork
Adaptability
Technical Proficiency in Shipping Software

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Senior Customer Services Coordinator role. Highlight any relevant experience in shipping, logistics, or customer service to show us you’re the perfect fit!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the shipping industry and how your background makes you an ideal candidate for our team. Keep it engaging and personal!

Showcase Your Problem-Solving Skills: In the logistics world, challenges pop up all the time. Use your application to share examples of how you've tackled tough situations in previous roles. We love seeing candidates who can think on their feet!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at E L Recruitment Solutions Limited

✨Know the Company Inside Out

Before your interview, make sure you research the company thoroughly. Understand their services, especially their shipping and freight forwarding solutions to Scandinavia and mainland Europe. This will not only show your interest but also help you tailor your answers to align with their values and goals.

✨Showcase Your Customer Service Skills

As a Senior Customer Services Coordinator, your ability to handle customer queries and issues is crucial. Prepare examples from your past experiences where you successfully resolved customer problems or improved service delivery. Be ready to discuss how you can bring that expertise to their team.

✨Demonstrate Flexibility and Adaptability

The logistics industry is fast-paced and ever-changing. Highlight your ability to adapt to new situations and challenges. Share specific instances where you had to think on your feet or adjust your approach to meet customer needs or operational demands.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's future plans in the logistics sector, or how they measure success in customer service. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.

Senior Customer Services Coordinator in England
E L Recruitment Solutions Limited
Location: England
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