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- Tasks: Be the face of our winery, providing memorable wine tasting experiences.
- Company: Join Gallo, a family-owned company with a 90+ year legacy and a fun culture.
- Benefits: Enjoy competitive pay, medical coverage, and perks like an employee wine shop.
- Other info: Flexible hours and opportunities for growth in a vibrant team environment.
- Why this job: Share your passion for wine while creating unforgettable moments for guests.
- Qualifications: Customer service experience and a love for wine are essential.
The predicted salary is between 30000 - 40000 £ per year.
We are GALLO, a family-owned company with a 90+ year legacy, consistently recognised as a Glassdoor 'Best Places to Work.' GALLO's sustainably driven, luxury wine portfolio includes iconic brands like Rombauer Vineyards, Pahlmeyer, Orin Swift Cellars, Louis M. Martini, J Vineyards & Winery, and Maze Row Wine Merchant.
This is a full-time, temporary position.
What You'll Do:
- Customer Service Excellence: Provide the highest quality of customer service with graciousness and pride, highlighting our unique company spirit. Greet guests, host wine tastings, and ensure a great experience for all guests.
- Promote Our Products: Actively promote and sell our wine and non-wine products in the Tasting Room.
- Share Your Knowledge: Describe our wines, winemaking techniques, and share our winery's rich history. Offer general tourist information.
- Financial Transactions: Manage routine purchasing transactions, operate the cash register, and account for daily sales.
- Support Special Events: Assist with special events as needed, adding to the vibrant atmosphere of our winery.
- Team Collaboration: Be part of a dynamic team supporting visitor centre operations to achieve our financial goals, enhance consumer experiences, build loyalty, and reflect our brand's essence.
Your Principal Activities Include:
- Product knowledge and education
- Cash register operations
- Product presentations
Qualifications:
- High school diploma or State-issued equivalency certificate plus 2 years of relevant experience.
- Required to be 21 years of age or older.
- Required to lift and move product weighing up to 50 pounds.
- Required to work weekends and a flexible schedule as needed.
- Knowledge of basic computer operation.
- Required to engage in frequent walking and standing.
- Required to multi-task with focus on detail and switch gears quickly.
- Experienced in reading and comprehending simple instructions, correspondence, and memos.
- Experienced in writing simple correspondence and procedures.
- Experienced in conflict resolution.
- Skilled in basic arithmetic.
- Required to travel to company offices, sites, and/or meeting locations for onboarding, training, meetings, and events for development.
How You'll Stand Out:
- Bachelor's Degree plus 1 year of relevant experience; OR High school diploma or State-issued equivalency certificate plus 5 years of relevant experience.
- Knowledge of wine and wine production.
Benefits & Perks: We are committed to providing competitive compensation, perks, and a culture that supports your well-being. Benefits depend on your work category and may include medical and dental coverage, 401k plans, profit sharing, pet insurance, company holidays, access to an employee wine shop, and more!
Wine Educator - Temporary in Plymouth employer: E. & J. Gallo Winery
Contact Detail:
E. & J. Gallo Winery Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Wine Educator - Temporary in Plymouth
✨Tip Number 1
Get to know the company inside out! Research Gallo's history, values, and their wine portfolio. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Wine Educator, you'll be interacting with guests all day. Role-play different scenarios with friends or family to get comfortable handling various customer interactions.
✨Tip Number 3
Show off your passion for wine! Be ready to share your knowledge about winemaking techniques and the wines they offer. This enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and serious about joining the Gallo family.
We think you need these skills to ace Wine Educator - Temporary in Plymouth
Some tips for your application 🫡
Show Your Passion for Wine: When you're writing your application, let your love for wine shine through! Share any experiences you've had in the wine industry or your personal journey with wine. We want to see that you’re not just applying for a job, but that you genuinely care about the world of wine.
Tailor Your Application: Make sure to customise your application to fit the role of Wine Educator. Highlight relevant experience in customer service, hospitality, or education. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Personable and Engaging: Your written application is your first chance to show us your personality! Use a friendly tone and be engaging in your writing. Remember, as a Wine Educator, you'll be interacting with guests, so let that enthusiasm come through in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team at Rombauer Vineyards!
How to prepare for a job interview at E. & J. Gallo Winery
✨Know Your Wines
Brush up on your wine knowledge before the interview. Familiarise yourself with the different types of wines, winemaking techniques, and the history of Rombauer Vineyards. This will not only impress your interviewers but also show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is crucial for a Wine Educator role, so be ready to share these stories!
✨Practice Your Presentation Skills
As a Wine Educator, you'll need to present information engagingly. Practice explaining a wine tasting experience or describing a wine in a way that’s informative yet fun. This will help you convey your ability to create memorable experiences for guests.
✨Be Ready for Teamwork Questions
Since collaboration is key in this role, think about times you've worked effectively in a team. Be prepared to discuss how you contribute to a positive team environment and support your colleagues, especially during busy periods or special events.