At a Glance
- Tasks: Serve customers, replenish stock, and create a magical shopping experience.
- Company: Join Booths, a family-run business since 1847, where you’re part of the family.
- Benefits: Enjoy discounts, wellbeing support, and a pension plan.
- Other info: Flexible hours with at least 2 weeks’ notice for shifts.
- Why this job: Make a difference in customers' lives while gaining valuable retail experience.
- Qualifications: No prior retail experience needed; just bring your enthusiasm!
The predicted salary is between 12 - 13 £ per hour.
Rate: £12.80
Location: Millbrook Way, Penwortham, Preston, Lancashire, PR1 0XW
Hours: 15 hours per week
Contract Type: Permanent
Closing date: 25/11/26
Please Note: You must be over the age of 18 to apply for this position.
Working pattern:
- This is a part-time position with a contract of 15 hours per week.
- You must be able to work on a Saturday and on weekdays.
- As part of your contract, we ask for availability that is, as a minimum, one and a half times your weekly hours.
- This helps us build fair, consistent rotas, and ensures we can meet customer demand across the week.
- You must also be available to work one late night and one weekend day per week.
- You will have at least 2 weeks’ notice of when your shifts will be.
The Role:
Our customers will be your main focus, and everything you do will be with their shopping experience in mind. As a Trading Customer Assistant, you could be serving our customers at the checkouts, replenishing stock, checking dates across our fresh produce and grocery products, as well as helping unload deliveries. You don't need retail experience to join our family. With our bespoke training, you will become an expert in delighting our customers with our warm northern welcome and creating a magical shopping experience for them.
About:
At Booths, you’re more than an employee, you’re part of the family. We’ve been family-run since 1847, and that spirit runs through everything we do. When you join our team, you’ll feel supported, valued, and inspired to be your best. We believe in three things: People, Product, and Place. That means looking after each other, championing great food and drink, and creating welcoming stores where our customers and colleagues feel at home.
Working for us has great rewards:
- Discount card
- 25% off Café, lunchtime and Hot Counter
- 20% off Meat, Fish, Fruit and Vegetables
- 10% off Licensed
- 15% off everything else
- Shopping discounts with my Booths benefits
- Wellbeing support
- Pension
Rate:
- 18 – 20 years: £10.94 p/h
- 21+: £12.80 p/h
Please Note: If we receive a significant number of applications then we may close applications for this vacancy earlier than the advertised closing date.
Customer Assistant (Trading) employer: E.H Booth
E.H Booth offers a supportive work environment with opportunities for professional growth and development. Employees benefit from flexible working hours and a commitment to maintaining a fair and consistent rota system. The company values teamwork and encourages staff to build relationships across various locations.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Assistant (Trading)
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including E.H Booth, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Customer Assistant (Trading)
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like E.H Booth that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at E.H Booth will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about E.H Booth and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at E.H Booth
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at E.H Booth, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at E.H Booth!
