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- Tasks: Provide top-notch IT support in fast-paced trading environments.
- Company: Dynamic recruitment consultancy focused on financial services.
- Benefits: Competitive contract pay and opportunities to enhance your tech skills.
- Why this job: Join a vibrant team and support high-profile users in the finance sector.
- Qualifications: Experience in IT Helpdesk or Desktop Support, especially in financial services.
- Other info: Perfect for mid-senior level pros looking for a new challenge.
The predicted salary is between 48000 - 72000 £ per year.
A recruitment consultancy is seeking a Senior Infrastructure Recruitment Consultant to provide IT support within trading environments. The role involves managing incidents, supporting high-profile users, and ensuring effective technology for users.
Candidates should have experience in IT Helpdesk or Desktop Support, ideally in financial services, with strong skills in Windows 11, Microsoft 365, and customer engagement. This is a contract position ideal for mid-senior level professionals.
Senior IT Helpdesk & Trading Systems Support (Contract) employer: e-Frontiers
Contact Detail:
e-Frontiers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Helpdesk & Trading Systems Support (Contract)
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your IT Helpdesk and Desktop Support knowledge, especially around Windows 11 and Microsoft 365. We want you to shine when discussing how you've tackled incidents in high-pressure environments.
✨Tip Number 3
Showcase your customer engagement skills! During interviews, share specific examples of how you've supported high-profile users and resolved their issues efficiently. This will demonstrate your ability to thrive in a trading environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team in making a difference in the tech world.
We think you need these skills to ace Senior IT Helpdesk & Trading Systems Support (Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Helpdesk and Desktop Support, especially in trading environments. We want to see how your skills in Windows 11 and Microsoft 365 can shine through!
Craft a Compelling Cover Letter: Your cover letter is your chance to show us your personality and passion for the role. Share specific examples of how you've supported high-profile users and managed incidents effectively.
Showcase Your Customer Engagement Skills: Since this role involves a lot of user interaction, let us know about your customer engagement experiences. We love to see candidates who can communicate clearly and build strong relationships with users.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at e-Frontiers
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11 and Microsoft 365. Be ready to discuss specific features and how they can enhance user experience, especially in a trading environment.
✨Showcase Your Customer Engagement Skills
Prepare examples of how you've successfully supported high-profile users in the past. Highlight your communication skills and how you handle challenging situations with professionalism.
✨Understand the Trading Environment
Familiarise yourself with the basics of trading systems and the unique challenges they present. This will show that you’re not just tech-savvy but also understand the context in which you’ll be working.
✨Prepare for Incident Management Scenarios
Think of common incidents you might encounter in IT Helpdesk roles and how you would resolve them. Be ready to walk through your thought process during the interview to demonstrate your problem-solving skills.
