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For Companies At a Glance
- Tasks: Manage life protection claims from start to finish with empathy and accuracy.
- Company: Join a global firm transforming the insurance industry with tech-driven solutions.
- Benefits: Enjoy remote work flexibility and competitive daily rates.
- Why this job: Make a real impact by supporting customers during crucial times in their lives.
- Qualifications: Experience as a Life Claims Assessor and strong communication skills are essential.
- Other info: This is a 6-month contract with potential for a permanent role.
Contract: 6 months with possibility of permanent role
Location: Remote
Rate: £350 - £400 per day (inside IR35)
Join a global professional services firm delivering technology-enabled consulting and operational solutions to the insurance industry. We're seeking a Life Claims Assessor who is passionate about providing fair, timely claims decisions and supporting customers when they need it most.
As a Life Claims Assessor, you will manage individual life protection claims from initial notification through to settlement, working within clear guidelines to ensure speed, accuracy, and empathy in every case.
Responsibilities
- Assess individual life protection claims in line with policy terms and claims philosophy
- Handle claims from start to finish within agreed authority and service standards
- Communicate with customers, intermediaries, doctors, reinsurers, and service providers
- Manage appeals and complaints, providing clear explanations of decisions and requirements
- Contribute ideas to improve claims processes and maintain best practice
About You
- Proven experience as a Life Claims Assessor in underwritten protection products
- Strong communication and interpersonal skills
- Well-organised and able to manage multiple cases efficiently
- Customer-focused with a proactive, solutions-driven approach
- Comfortable working independently in a fast-paced remote environment
This Life Claims Assessor role offers the opportunity to work on impactful cases while collaborating with a forward-thinking, supportive team.
Apply now or email your CV to (see below)
Contact Detail:
e-Frontiers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Life Claims Assessor
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in life insurance claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work as Life Claims Assessors. Engaging in conversations can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios related to claims assessment. Think about how you would handle difficult cases or customer complaints, as this will showcase your problem-solving skills.
✨Tip Number 4
Highlight your experience with underwritten protection products during any discussions. Be ready to share specific examples of how you've successfully managed claims, as this will reinforce your suitability for the role.
We think you need these skills to ace Life Claims Assessor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Life Claims Assessor. Familiarise yourself with the key skills required, such as communication and customer focus, to tailor your application accordingly.
Tailor Your CV: Highlight your relevant experience in life claims assessment and underwritten protection products. Use specific examples that demonstrate your ability to manage claims efficiently and communicate effectively with various stakeholders.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing fair claims decisions. Mention how your proactive approach and organisational skills make you a great fit for the role, and express your enthusiasm for working in a remote environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role that requires accuracy and empathy.
How to prepare for a job interview at e-Frontiers
✨Know Your Claims Philosophy
Familiarise yourself with the company's claims philosophy and policies. Be prepared to discuss how your previous experience aligns with their approach to assessing life protection claims.
✨Demonstrate Empathy
As a Life Claims Assessor, empathy is key. Prepare examples of how you've handled sensitive situations in the past, showcasing your ability to support customers during challenging times.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely, and be ready to explain complex claims processes in an understandable way.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle specific claims situations, including managing appeals and complaints, and be ready to share your thought process.
