Claims Manager - Life Insurance
Claims Manager - Life Insurance

Claims Manager - Life Insurance

Dartford Full-Time 70000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage life insurance claims and ensure a fair process for policyholders.
  • Company: Join a leading insurance provider focused on customer satisfaction and innovation.
  • Benefits: Enjoy a fully remote role with a competitive daily rate and flexible working conditions.
  • Why this job: Be part of a dynamic team that values your input and drives continuous improvement.
  • Qualifications: 3–5 years in life insurance claims with strong communication and IT skills required.
  • Other info: This is a 6-month contract role, perfect for those seeking a new challenge.

The predicted salary is between 70000 - 84000 £ per year.

A leading insurance and financial services provider is looking for an experienced Claims Manager to assess and manage underwritten protection claims. This is a fully remote, 6-month contract role offering a competitive daily rate and the opportunity to work within a forward-thinking, customer-focused team.

As a Claims Manager, you'll handle complex medical and financial claims with autonomy, contributing to an efficient and fair claims experience for policyholders. The role involves cross-functional collaboration and a chance to shape continuous improvement in claims processes.

Responsibilities
  • Manage life insurance and protection claims end-to-end within authority limits.
  • Assess claims in line with policy terms and the organisation's claims philosophy.
  • Liaise with doctors, clients, service providers, and intermediaries to gather information and explain decisions.
  • Handle appeals, complaints, and contribute to a customer-centric claims process.
  • Collaborate with underwriting, actuarial, and client services teams to drive best practices.
About You
  • 3–5 years' experience in life insurance claims, particularly with underwritten protection products.
  • Proven claims authority (ability to assess claims using medical reports and documentation).
  • Strong understanding of income protection, life, and/or critical illness claims.
  • Excellent verbal and written communication skills, with sound numeracy and IT proficiency.
  • Experience using workflow and image management systems.

If you're a skilled Claims Manager – Life Insurance ready for your next challenge, apply now to join a fast-paced and supportive remote team.

Apply now or email your CV to paula.coffey@e-frontiers.ie

Claims Manager - Life Insurance employer: e-Frontiers

As a leading insurance and financial services provider, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our remote working model offers flexibility and the chance to collaborate with a forward-thinking team dedicated to delivering exceptional service, making us an excellent employer for those seeking meaningful and rewarding careers in the life insurance sector.
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Contact Detail:

e-Frontiers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Manager - Life Insurance

✨Tip Number 1

Familiarise yourself with the latest trends and regulations in life insurance claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.

✨Tip Number 2

Network with professionals in the life insurance sector, especially those who have experience in claims management. Engaging with industry peers can provide valuable insights and potentially lead to referrals for the position.

✨Tip Number 3

Prepare to discuss specific examples from your past experience where you've successfully managed complex claims. Highlighting your problem-solving skills and ability to work autonomously will resonate well with the hiring team.

✨Tip Number 4

Showcase your collaboration skills by preparing to discuss how you've worked with cross-functional teams in previous roles. Emphasising your ability to drive best practices and improve processes will align with the company's goals.

We think you need these skills to ace Claims Manager - Life Insurance

Claims Management
Medical Report Assessment
Financial Analysis
Policy Interpretation
Customer Service Orientation
Communication Skills
Collaboration Skills
Problem-Solving Skills
Attention to Detail
Workflow Management Systems
Numeracy Skills
Critical Thinking
Time Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your 3–5 years of experience in life insurance claims, particularly with underwritten protection products. Use specific examples to demonstrate your proven claims authority and understanding of income protection and critical illness claims.

Craft a Compelling Cover Letter: Write a cover letter that showcases your excellent verbal and written communication skills. Explain how your experience aligns with the responsibilities of the Claims Manager role and how you can contribute to a customer-centric claims process.

Highlight Relevant Skills: In your application, emphasise your IT proficiency and experience with workflow and image management systems. Mention any cross-functional collaboration you've been involved in, as this is key for the role.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for managing complex claims effectively.

How to prepare for a job interview at e-Frontiers

✨Know Your Claims Inside Out

Make sure you have a solid understanding of life insurance claims, especially underwritten protection products. Be prepared to discuss specific cases you've managed and how you assessed them in line with policy terms.

✨Demonstrate Communication Skills

Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare examples that showcase your ability to explain complex decisions to clients and service providers.

✨Showcase Your Collaborative Spirit

Highlight your experience working with cross-functional teams. Be ready to discuss how you've collaborated with underwriting, actuarial, or client services teams to improve claims processes.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills. Think of scenarios where you've handled appeals or complaints and be ready to explain your approach and the outcomes.

Claims Manager - Life Insurance
e-Frontiers
E
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