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- Tasks: Manage life insurance claims and ensure a fair process for policyholders.
- Company: Join a leading insurance provider focused on customer satisfaction and innovation.
- Benefits: Enjoy remote work flexibility and a competitive daily rate of £350–400.
- Why this job: Be part of a dynamic team that values your expertise and promotes continuous improvement.
- Qualifications: 3–5 years in life insurance claims with strong communication and IT skills required.
- Other info: This is a fully remote, 6-month contract role with opportunities for growth.
The predicted salary is between 70000 - 84000 £ per year.
A leading insurance and financial services provider is looking for an experienced Claims Manager to assess and manage underwritten protection claims. This is a fully remote, 6-month contract role offering a competitive daily rate and the opportunity to work within a forward-thinking, customer-focused team.
As a Claims Manager, you'll handle complex medical and financial claims with autonomy, contributing to an efficient and fair claims experience for policyholders. The role involves cross-functional collaboration and a chance to shape continuous improvement in claims processes.
Responsibilities- Manage life insurance and protection claims end-to-end within authority limits.
- Assess claims in line with policy terms and the organisation's claims philosophy.
- Liaise with doctors, clients, service providers, and intermediaries to gather information and explain decisions.
- Handle appeals, complaints, and contribute to a customer-centric claims process.
- Collaborate with underwriting, actuarial, and client services teams to drive best practices.
- 3–5 years' experience in life insurance claims, particularly with underwritten protection products.
- Proven claims authority (ability to assess claims using medical reports and documentation).
- Strong understanding of income protection, life, and/or critical illness claims.
- Excellent verbal and written communication skills, with sound numeracy and IT proficiency.
- Experience using workflow and image management systems.
If you're a skilled Claims Manager – Life Insurance ready for your next challenge, apply now to join a fast-paced and supportive remote team.
Apply now or email your CV to paula.coffey@e-frontiers.ie
Claims Manager - Life Insurance employer: e-Frontiers
Contact Detail:
e-Frontiers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Manager - Life Insurance
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in life insurance claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work in claims management. Engaging with others in the field can provide valuable insights and potentially lead to referrals or recommendations for the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully managed complex claims. Highlighting your problem-solving skills and ability to handle difficult situations will set you apart from other candidates.
✨Tip Number 4
Showcase your communication skills by being clear and concise in all interactions. Whether it's during a phone interview or a video call, effective communication is key in a role that requires liaising with various stakeholders.
We think you need these skills to ace Claims Manager - Life Insurance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 3–5 years of experience in life insurance claims, particularly with underwritten protection products. Use specific examples to demonstrate your proven claims authority and understanding of income protection and critical illness claims.
Craft a Compelling Cover Letter: Write a cover letter that showcases your excellent verbal and written communication skills. Explain how your experience aligns with the responsibilities of the Claims Manager role and how you can contribute to a customer-centric claims process.
Highlight Relevant Skills: In your application, emphasise your IT proficiency and experience with workflow and image management systems. Mention any cross-functional collaboration you've been involved in, as this is key for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for managing complex claims effectively.
How to prepare for a job interview at e-Frontiers
✨Know Your Claims Inside Out
Make sure you have a solid understanding of life insurance claims, especially underwritten protection products. Be prepared to discuss specific cases you've managed and how you assessed them in line with policy terms.
✨Showcase Your Communication Skills
As a Claims Manager, you'll need to liaise with various stakeholders. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider preparing examples of how you've effectively communicated complex information in the past.
✨Demonstrate Your Problem-Solving Abilities
Be ready to discuss how you've handled appeals and complaints in previous roles. Highlight your approach to resolving issues while maintaining a customer-centric focus, as this is crucial for the role.
✨Familiarise Yourself with Cross-Functional Collaboration
Since the role involves working with underwriting, actuarial, and client services teams, think of examples where you've successfully collaborated across departments. This will show your ability to drive best practices and contribute to continuous improvement.
