At a Glance
- Tasks: Lead a vibrant venue, ensuring exceptional guest experiences and driving commercial success.
- Company: Dynamic hospitality client with a focus on team engagement and guest satisfaction.
- Benefits: Competitive pay, career growth opportunities, and a fun work environment.
- Why this job: Be the heartbeat of a lively venue and create unforgettable moments for guests.
- Qualifications: Experience in hospitality leadership and strong understanding of bar operations.
- Other info: Join a fast-paced team where your leadership can shine and make a real impact.
The predicted salary is between 30000 - 40000 £ per year.
One of our Hospitality clients require an experienced and passionate Leader to oversee and manage all aspects of running their multi venue operation. You will lead all day-to-day operations of a WET trade venue, driving exceptional guest experiences, tight control of commercial performance, and the development of a highly engaged, service led team.
Main Duties:
- Deliver a brilliantly executed bar experience through fast, safe, friendly service and consistent product quality.
- Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales.
- Use insight (P&L, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance.
- Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments.
General Duties:
- Own the full guest experience within the bar, ensuring speed, quality and friendliness of service during all trade patterns.
- Actively manage guest flow to reduce queue times and maintain a lively, well organised bar environment.
- Ensure consistency of product delivery across all WET categories (draught, spirits, cocktails, hot beverages and premium serves).
- Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible.
- Be highly visible during peak trading to support, coach and solve issues in real time.
Operational Excellence, Safety & Compliance:
- Ensure complete compliance with licensing legislation, including Challenge policies, refusals logs, trading hours and responsible retailing.
- Oversee cellar management to guarantee safety, product quality, proper changeover, gas system handling and hygiene.
- Maintain full audit readiness across Bar cleanliness and organisation, Food safety, H&S and COSHH, Security, cash handling and stock holding, Brand standards.
- Lead venue opening/closing routines and complete daily operational checks.
- Escalate risks appropriately and own corrective actions.
Key Knowledge Requirements:
- Demonstrable leadership experience within a WET led bar, pub, Night club or high-volume hospitality environment.
- Strong understanding of cellar management, stock controls, licensing law and responsible alcohol retailing.
- Proven commercial acumen with experience delivering stock yield targets and improving financial performance.
- Experience working with multiskilled teams in fast paced, high-volume operations.
- Strong problem solver with the ability to stay calm and lead during pressured trading periods.
- Demonstratable experience of leading teams to success, this includes proficiency in delivering team training and setting standards.
Venue Manager in Skegness employer: E-Fab Recruitment
Contact Detail:
E-Fab Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Venue Manager in Skegness
✨Tip Number 1
Get to know the venue inside out! Spend some time visiting the place you're applying for, chat with staff, and soak up the atmosphere. This will not only help you understand their operations but also give you a chance to show your genuine interest during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn, join hospitality groups, and attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions specific to venue management. Think about how you would handle guest complaints, manage stock, or improve team performance. We want you to shine, so rehearse your answers and be ready to showcase your leadership skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and are keen to be part of our vibrant hospitality community.
We think you need these skills to ace Venue Manager in Skegness
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating exceptional guest experiences.
Tailor Your Experience: Make sure to highlight your relevant experience in managing high-volume venues. Use specific examples that demonstrate your leadership skills and how you've driven commercial success in past roles. We love seeing real-life stories!
Be Data-Driven: Since we value insight-driven decision-making, include any metrics or data from your previous roles that showcase your ability to improve performance. Whether it’s P&L results or guest satisfaction scores, numbers speak volumes!
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality come through in your application. We’re looking for someone who can connect with guests and team members alike, so a touch of your unique style can make a difference!
How to prepare for a job interview at E-Fab Recruitment
✨Know Your Venue Inside Out
Before the interview, make sure you research the venue thoroughly. Understand its unique selling points, the type of clientele it attracts, and any recent changes or challenges it has faced. This will not only show your genuine interest but also help you tailor your answers to align with their specific needs.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous leadership experiences in detail. Use specific examples that highlight how you've successfully managed teams, improved service standards, or resolved conflicts. This is your chance to demonstrate your ability to lead a highly engaged, service-led team.
✨Demonstrate Commercial Acumen
Familiarise yourself with key performance indicators relevant to the role, such as stock yield and guest satisfaction scores. Be ready to discuss how you've used data in the past to drive commercial success and improve operational efficiency. This will show that you can make informed decisions that elevate performance.
✨Engage with Real-Time Scenarios
Expect situational questions that assess your problem-solving skills under pressure. Think about how you would handle busy trading periods or guest complaints. Practising these scenarios can help you articulate your thought process clearly and confidently during the interview.