Pension Administrator SIPP

One of Milton Keynes based clients require a Pension Administrator to work within their SIPP team (Self Invested Personal Pensions).\\n\\nDUTIES & RESPONSIBILITIES\\n\\nThe role holder will work as part of the administration team and fulfil a specific administration role which will be task oriented, carrying out clearly defined activities.\\n\\n * Responsible for their individual performance targets as well as contribution to team targets.\\n\\n * Ensure that their customers are treated fairly and receive a consistent service in line with the Company’s TCF policy.\\n\\n * Take responsibility for individual tasks involved within the lifecycle of a SIPP, and action them within the required timescales.\\n\\n * Maintain and develop good business relationships with internal and external customers.\\n\\n * Ensure all clients / connections receive regular and effective communication which is professional and delivered to the highest standards.\\n\\n * Ensure all requests and work received from clients and IFAs are processed in line with laid down procedures, within regulatory time frames and meet company service levels.\\n\\n * Report any breaches or complaints immediately to the Client Services Supervisor.\\n\\n * Ensure invoicing is up to date for all schemes and ensure all fees are collected in a timely manner.\\n\\n * Work in conjunction with the team to ensure all work is carried out to the highest quality, and within the service levels laid down.\\n\\n * Contribute positively to team meetings, ensuring a positive attitude at all times.\\n\\nKEY SKILLS\\n\\nMinimum of 1-2 years general administration experience (financial background desirable)\\n\\n * Proficient in the use of Microsoft Office including Excel.\\n\\n * Good organisation skills and able to prioritise.\\n\\n * Numerate.\\n\\n * Good communication skills both written & verbal.\\n\\n * Excellent accuracy and attention to detail.\\n\\nQUALIFICATIONS\\n\\nMinimum grades A-C in GCSE Maths & English or equivalent.\\n\\nHours of work Monday to Friday, 9am – 5pm with one hour for lunch