Retail Customer Advisor

• Have a ‘Customer first’ attitude and approach to working

• Self-motivated and willing to work alone or as part of a team

• Experience with troubleshooting and dealing with customer queries and complaints

• Excellent verbal communication skills

• Competent at using a till and handling card and cash transactions

• Reliable and Punctual

• Willingness to learn and keep up to date knowledge on vaping products

• A fun, collaborative and very rewarding work environment.

• A values led business where people come first.

• Opportunities for training and career development.

• Open communication with everyone from colleagues to directors.

• Enhanced annual leave entitlement.

• Healthcare cash plan.

• Cycle to work scheme.

• Free subscriptions to Wellbeing platforms/app.

• Free tea, coffee and snacks (all day long!).

• Generous staff discounts.

Working in our retail stores will require flexibility as shift patterns will vary week to week. For this role you will need to be flexible and available to work 2 days a week on a Wednesday and Friday with Sunday cover when required.

Want to know more? Check out our website www.ecigarettedirect.co.uk, Glassdoor profile or drop us an email recruitment[at]ecigarettedirect.co.uk.

In order to ensure your application reaches us, please only apply directly via our website or through Indeed.co.uk

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