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For Companies At a Glance
- Tasks: Diagnose tech issues, set up equipment, and support exciting projects.
- Company: Leading IT services provider in Greater London with a focus on innovation.
- Benefits: Flexible hours, essential training, and career advancement opportunities.
- Why this job: Kickstart your IT career while making a difference in a dynamic environment.
- Qualifications: GCSEs in English and Maths plus strong customer service skills.
- Other info: Full-time role with a supportive team and growth potential.
The predicted salary is between 1000 - 1181 £ per month.
A leading IT services provider in Greater London seeks an IT Support role to assist in providing service to UK and European offices.
Responsibilities include:
- Diagnosing technical issues
- Setting up new equipment
- Supporting ongoing projects
Successful candidates will have GCSE qualifications in English and Mathematics along with strong customer service skills. This is a full-time position with flexible working hours and offers essential training for career advancement in IT support.
IT Support Apprentice – O365 & AD Focus employer: e-Careers Limited
Contact Detail:
e-Careers Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Apprentice – O365 & AD Focus
✨Tip Number 1
Network like a pro! Reach out to people in the IT industry, especially those working in roles you’re interested in. Use platforms like LinkedIn to connect and engage with them; you never know who might have a lead on an opportunity.
✨Tip Number 2
Practice your interview skills! Mock interviews can help us get comfortable with common questions and scenarios. Don’t forget to prepare examples of how you've tackled technical issues or provided excellent customer service in the past.
✨Tip Number 3
Show off your passion for IT! When you get the chance to chat with potential employers, let your enthusiasm shine through. Talk about your interest in O365 and AD, and how you keep up with the latest tech trends.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the IT Support Apprentice role. Plus, it shows you’re genuinely interested in joining our team. Don’t miss out!
We think you need these skills to ace IT Support Apprentice – O365 & AD Focus
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant skills and experiences that match the IT Support role. We want to see how your background aligns with diagnosing technical issues and providing excellent customer service.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. We love seeing enthusiasm and a bit of personality!
Showcase Your Qualifications: Don’t forget to mention your GCSEs in English and Mathematics. These are essential for us, so make sure they stand out in your application. It’s all about showing you meet the basic requirements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at e-Careers Limited
✨Know Your Tech Basics
Make sure you brush up on your knowledge of O365 and Active Directory. Familiarise yourself with common issues users face and how to troubleshoot them. This will show that you're proactive and ready to dive into the role.
✨Show Off Your Customer Service Skills
Since this role involves supporting users, be prepared to discuss your previous customer service experiences. Think of specific examples where you helped someone solve a problem or provided excellent support. This will highlight your ability to communicate effectively.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like how you'd handle a frustrated user or a technical issue. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and calm demeanour under pressure.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready about the team, ongoing projects, or training opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
