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- Tasks: Manage Personal Lines Insurances and provide excellent customer service.
- Company: Join a dynamic team focused on delivering top-notch insurance solutions.
- Benefits: Enjoy flexible working options and opportunities for personal growth.
- Why this job: Gain hands-on experience in a supportive environment while making a real impact.
- Qualifications: GCSEs in Maths & English preferred; strong communication skills required.
- Other info: Work closely with the director and explore innovative ideas to enhance business performance.
The predicted salary is between 30000 - 42000 £ per year.
The role will be managing Personal Lines Insurances such as Motor and Household products for our valued customers and dealing with all aspects of the work from conversing with clients to data inputting and accounts management.
Responsibilities:
- Excellent customer service skills, using the telephone.
- Establish a rapport with customers.
- Liaise with the director; will be working under the supervision of the director. Also expected to work on your own initiative.
- Coordinating with account holders.
- Responding to enquiries from customers in a timely manner.
- Ensuring frequent communication with both current and new customers. Warm lead calls.
- General Administration duties.
- Digital Marketing / Website updates.
Minimum Requirements:
- GCSEs in Maths & English (favoured but not essential).
- Outstanding communication skills and excellent telephone manner.
- Professionalism ought to be always upheld, maintaining honesty in all aspects of your role.
- Take the initiative to explore fresh ideas and make an additional effort to improve business performance.
- Proficient understanding of computers.
- A hands-on, adaptable work style.
- Extremely well-organized with the capacity to multitask and adhere to deadlines.
- Trustworthy.
- Honest.
- Have a positive attitude!
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Business Administrator employer: e-Careers Limited
Contact Detail:
e-Careers Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator
✨Tip Number 1
Familiarise yourself with the Personal Lines Insurance market, especially Motor and Household products. Understanding the nuances of these products will help you engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your telephone communication skills. Since excellent customer service over the phone is crucial for this role, consider role-playing scenarios with friends or family to build your confidence and refine your telephone manner.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks in previous roles. Being able to discuss specific instances where you successfully multitasked will highlight your ability to handle the demands of this position.
✨Tip Number 4
Demonstrate your initiative by researching and suggesting potential improvements for customer engagement or digital marketing strategies. This proactive approach can set you apart from other candidates and show that you're genuinely interested in contributing to our success.
We think you need these skills to ace Business Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and administration. Emphasise any roles where you've managed client relationships or handled data inputting, as these are key aspects of the Business Administrator role.
Craft a Compelling Cover Letter: In your cover letter, showcase your communication skills and professionalism. Mention specific examples of how you've established rapport with customers and taken initiative in previous roles. This will demonstrate your suitability for the position.
Highlight Relevant Skills: Clearly outline your proficiency with computers and any digital marketing experience you may have. Since the role involves website updates, mentioning any related skills or experiences can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at e-Careers Limited
✨Showcase Your Customer Service Skills
Since the role involves excellent customer service, be prepared to share examples of how you've successfully handled customer interactions in the past. Highlight your ability to establish rapport and resolve issues effectively.
✨Demonstrate Initiative
The company values individuals who can work on their own initiative. Be ready to discuss instances where you've taken the lead on a project or suggested improvements that benefited your previous workplace.
✨Prepare for Communication Scenarios
Given the emphasis on communication, practice common interview questions that require you to demonstrate your telephone manner and communication skills. Consider role-playing with a friend to refine your responses.
✨Highlight Your Organisational Skills
As the role requires multitasking and adherence to deadlines, prepare to discuss how you manage your time and stay organised. Share specific tools or methods you use to keep track of tasks and priorities.
