Café Operations Lead — Service, Training & Standards in London

Café Operations Lead — Service, Training & Standards in London

London Full-Time 25290 - 30910 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead daily café operations and inspire the team to deliver top-notch service.
  • Company: Join Colicci, a vibrant café brand in London known for its exceptional hospitality.
  • Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
  • Other info: Weekend shifts required; perfect for those passionate about café culture.
  • Why this job: Be part of a dynamic team and make a real difference in customer experiences.
  • Qualifications: Proven experience in hospitality and strong leadership skills.

The predicted salary is between 25290 - 30910 £ per year.

Colicci is seeking a Senior Café Supervisor at The Round Café Peckham Rye, London.

The role focuses on daily operations, supporting the management team and guiding the cafe team to deliver exceptional service.

The ideal candidate is an experienced hospitality professional with hands-on leadership abilities, capable of motivating staff and ensuring high standards in presentation, service and operations.

Weekend work is required.

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Café Operations Lead — Service, Training & Standards in London employer: E C S I Ltd

Colicci is an exceptional employer, offering a vibrant work culture where passionate individuals can thrive in the heart of London's community. With competitive salaries, no late nights, and a strong focus on employee growth, team members enjoy a supportive environment that fosters creativity and collaboration. Join us at Dulwich Clock Café to lead a dynamic team, create memorable experiences, and benefit from generous perks like free meals and discounts across our locations.

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Contact Details:

E C S I Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Café Operations Lead — Service, Training & Standards in London

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like E C S I Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to E C S I Ltd

Don't be shy about reaching out to E C S I Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Café Operations Lead — Service, Training & Standards in London

Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Customer Service
Attention to Detail
Leadership Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about E C S I Ltd and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at E C S I Ltd

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!