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For Companies At a Glance
- Tasks: Gain hands-on experience in customer service and engineering maintenance within the rail industry.
- Company: Join ScotRail, a leading name in rail travel with a commitment to growth.
- Benefits: Earn while you learn with competitive salaries and career progression opportunities.
- Why this job: Kickstart your career in a dynamic environment with real-world impact on rail travel.
- Qualifications: No prior experience needed; just a passion for learning and teamwork.
- Other info: 12-month apprenticeship with potential for long-term career development.
The predicted salary is between 23006 - 26449 £ per year.
Apprenticeship Opportunities with Scot Rail
Location: Inverness
Salary: Starting salary: £23,006 per annum
Closing Date: 01/02/2026
Scot Rail has 2 apprenticeships available – ‘Customer Service’ and ‘Engineering Maintenance’. These are fantastic opportunities to gain valuable experience in the world of rail travel while earning a qualification and building a rewarding career with ScotRail.
Duration: 12 months
Start Date: Starts August 2026
Apprenticeship – Engineering Maintenance (Multi‑Skilled)
Duration: 4 years
- Year 1 – salary increase to £23,433 per annum
- Year 2 – salary increase to £24,485 per annum
- Year 3 – salary increase to £26,349 per annum
Rail Apprenticeship: Customer Service & Eng Maintenance in Inverness employer: DYWICH
Contact Detail:
DYWICH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rail Apprenticeship: Customer Service & Eng Maintenance in Inverness
✨Tip Number 1
Network like a pro! Reach out to current or former apprentices at ScotRail on LinkedIn. A quick chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching ScotRail's values and recent projects. We want to show that we’re not just interested in any job, but specifically in being part of their team.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. The more comfortable we are, the better we’ll come across when it’s our turn to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining ScotRail.
We think you need these skills to ace Rail Apprenticeship: Customer Service & Eng Maintenance in Inverness
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what the role involves and how your skills fit in with what ScotRail is looking for.
Show Your Passion for Rail Travel: In your application, let us know why you're excited about working in the rail industry. Share any experiences or interests related to customer service or engineering maintenance that highlight your enthusiasm for the field.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We recommend tailoring your CV and cover letter to reflect the specific skills and experiences that align with the Customer Service and Engineering Maintenance roles. Make it personal and relevant!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re following the correct process. Plus, it shows you’re keen to join the ScotRail team!
How to prepare for a job interview at DYWICH
✨Know Your Stuff
Before the interview, make sure you understand the basics of customer service and engineering maintenance in the rail industry. Research ScotRail’s values and recent projects to show your genuine interest.
✨Showcase Your Skills
Think about specific examples from your past experiences that highlight your customer service skills or technical abilities. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of the interview. This could be about the training process, team dynamics, or future opportunities within ScotRail. It shows you're engaged and keen to learn.
✨Dress the Part
Even though it’s an apprenticeship, first impressions matter! Dress smartly and professionally to convey that you take the opportunity seriously and are ready to represent ScotRail well.
