At a Glance
- Tasks: Lead social media content delivery and ensure high-quality standards across campaigns.
- Company: Join Dyson, a fast-paced and innovative tech company dedicated to solving real-world problems.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement and collaboration.
- Why this job: Shape the voice of a global brand and influence millions through impactful social media campaigns.
- Qualifications: 3-5 years in social media production, detail-oriented, and strong project management skills.
The predicted salary is between 45000 - 55000 £ per year.
About us
Our work is fast-paced, collaborative, and deeply connected to Dyson’s mission of solving problems others ignore. Joining the team to shape the voice and vision of Dyson worldwide, influencing how millions of people experience our brand.
About the role
Are you a determined Senior Delivery Manager with experience delivering social-first campaigns? Dyson are looking for a Senior Delivery Manager on a 12 months FTC, to start as soon as possible. This role would be based at our Malmesbury campus.
In this role you’ll be responsible for coordinating and delivering social media content on time and to specification. Working closely with teams across New Product Development (NPD), campaigns and our partners, you’ll make sure all content meets brief requirements, is quality-checked and accurately uploaded to our social publishing platform (Sprinklr) and asset library (Content Hub). Your work will help to drive consistency, efficiency and high standards for Dyson's social media content worldwide. Working with our centralised global team, you will support effective and quality delivery across all markets for both Owned and Paid social media channels.
Key Responsibilities
- Effective Campaign & Project Delivery
- Collaborate: partner directly with Project Managers and the Hogarth delivery team to map out, align and optimise all timelines for upcoming Brand360 and always-on social content deliverables.
- Schedule management: own and maintain the content delivery roadmap, ensuring clarity across NPD, campaigns and Social & Partnerships output.
- Brief alignment: liaise closely with the Social & Partnerships team and Business Unit (BU) owners to confirm content meets brief requirements, helping to resolve any delivery gaps.
- Issue resolution: anticipate, flag and escalate delivery issues or delays to the right teams - solving problems before they impact campaigns.
- Champion best practice: work with social strategists and creatives to upskill and coach delivery teams on social-first content formats and technical requirements.
- Content Quality Control & Asset Distribution
- Quality assurance: review a wide range of content across multiple channels for accuracy, channel best practice and format specifications including thumbnails, captions (VTTs), music licensing and copy consistency. Work with project teams to resolve any issues or missing elements.
- Asset delivery: upload approved content from Content Hub to Sprinklr for publishing, adhering to all tagging and technical protocols.
- Social delivery decks: create and own comprehensive delivery decks summarising all necessary elements for social teams including post copy, asset locations and content metadata.
- Global distribution: share final delivery decks with the Global Social Media Community to drive engagement and consistent adoption.
- Point of contact: act as the go-to for all regional and global teams on content handover, troubleshooting and best practices.
- Platform Expertise & Process Optimisation
- Platform champion: become a power user and champion for Content Hub (our campaign asset library) and Sprinklr (social publishing), onboarding new users and standardising processes.
- Delivery partner excellence: build strong relationships with our paid production partners at Hogarth, to enable strong working relationships, holding them to account for their quality of delivery.
- Full Brand360 Campaign view – ability to think beyond the immediate ask, considering gaps in plans, impact of other workstreams and potential external factors that may impact delivery.
- Continuous improvement: propose and implement workflow improvements, identifying pain points and championing new, more efficient ways of working.
- Data-informed: leverage analytics and feedback loops regarding asset adoption and publishing to drive ongoing optimisation of delivery practices.
About you
We’re looking for a Social Media Delivery Manager who is:
- An experienced manager with 3-5 years in social media production or delivery management
- Detail-obsessed, with a knack for spotting issues before they scale.
- A proven expert in working with Content Hub, Sprinklr and third-party delivery platforms
- An expert in social content, best practices and platform nuances
- Comfortable managing multiple projects and timelines, able to pivot and communicate clearly with diverse teams.
- Proactive and willing to challenge the status quo to raise the bar for content quality and delivery.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Senior Social Content Delivery Manager (FTC) employer: Dyson
Dyson is an exceptional employer, offering a dynamic and collaborative work environment at our Malmesbury campus, where innovation meets creativity. As a Senior Social Content Delivery Manager, you will benefit from a culture that champions diversity and encourages professional growth, with opportunities to enhance your skills in social media production while working on impactful campaigns that resonate globally. Join us to be part of a team that values quality, efficiency, and the drive to solve problems others overlook.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Social Content Delivery Manager (FTC)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already at Dyson. A friendly chat can open doors and give you insights that might just help you stand out.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies of your past social media campaigns. Highlight your role in delivering successful projects and how you tackled challenges along the way.
✨Tip Number 3
Be ready for the interview! Research Dyson’s social media presence and think about how you can contribute to their mission. Bring ideas to the table that align with their brand voice and vision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Dyson.
We think you need these skills to ace Senior Social Content Delivery Manager (FTC)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in social media production and delivery management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Detail-Obsessed Nature:Since this role requires a keen eye for detail, include examples of how you've spotted issues before they became problems in past projects. We love seeing candidates who can demonstrate their proactive approach to quality control.
Familiarise Yourself with Our Tools:If you’ve worked with Content Hub or Sprinklr, make sure to mention it! If not, do a bit of research to understand these platforms. Showing that you’re ready to hit the ground running will definitely impress us.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy to do!
How to prepare for a job interview at Dyson
✨Know Your Stuff
Before the interview, dive deep into Dyson's social media presence and campaigns. Familiarise yourself with their voice, vision, and recent projects. This will not only show your enthusiasm but also help you discuss how your experience aligns with their needs.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your skills in managing social media content delivery. Be ready to discuss how you've resolved issues, optimised processes, and ensured quality control in previous campaigns.
✨Be a Problem Solver
During the interview, demonstrate your proactive approach to problem-solving. Share instances where you anticipated challenges and took steps to mitigate them before they escalated. This will resonate well with Dyson's focus on efficiency and high standards.
✨Ask Insightful Questions
Prepare thoughtful questions about Dyson's current social media strategies and future goals. This shows your genuine interest in the role and helps you understand how you can contribute to their mission of solving problems others ignore.
