At a Glance
- Tasks: Diagnose and repair Dyson products while ensuring top-notch quality standards.
- Company: Join Dyson, a global tech leader known for innovation and excellence.
- Benefits: Enjoy competitive pay, bonuses, free lunches, and health perks.
- Other info: Work 4 days on, 4 days off with great career growth opportunities.
- Why this job: Be part of a dynamic team making a real difference in technology.
- Qualifications: Technical skills and a passion for problem-solving are essential.
The predicted salary is between 30000 - 42000 £ per year.
About us
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people.
About the role
We are looking for 2 motivated Senior Operatives for our Repair Team in Chippenham. This dedicated team is responsible for diagnosing faults, repairing and servicing Dyson products from our existing Floorcare, Beauty and Environmental Care (Air purifiers, Heaters and Fans) products. Please note – this role will require you to work 4 days on 4 days off, working 07:15 - 17:30.
Key responsibilities
- Support all functions within the Bumpers Farm Site.
- Diagnose, Repair and service Dyson products returned by UK customers according to the Dyson quality service level.
- Repair / Rebuild the returned customer machine as per the defined Dyson policy and procedures.
- Refurbish products to Dyson quality standards.
- Assist in the loading and offloading of delivery vehicles.
- Unbox and re-box all Dyson products and parts.
- Book in and dispatch using SAP, CRM, PCF and courier systems.
- Ensure cleanliness of all our products and working environment using dust extraction equipment and cleaning materials and products provided.
- Assist in the disposal of all site waste, ensuring site recycling processes and procedures are followed and onsite equipment is used correctly.
- Picking, Packing and Dispatching of Dyson products and parts working to achieve set performance targets.
- Replenish our parts and products in all our onsite stock locations.
- Assist in training and upskilling new team members.
About you
- Have some understanding / ability to work with technical tasks.
- Happy to be on your feet all day.
- Able to follow written instructions and diagrams to diagnose faults and carry out repairs.
- Able to solve problems.
- Customer and quality focused.
Benefits
Financial
- Performance‑related bonus scheme.
- Competitive pension scheme.
- Life assurance.
- Discounts on Dyson machines and retail discounts.
- Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon).
Lifestyle
- 27 days’ holiday (plus bank holidays).
- Free on‑site lunches, fruit, and hot drinks.
- Free on‑site sports centre, gym, hair salon, and lifestyle assistance (concierge).
- Electric vehicle salary sacrifice scheme.
- Ability to purchase additional holiday.
Health
- Private medical insurance and dental insurance.
- Employee assistance programme, digital GP, on‑site physio and GP, prescription service, fertility treatment support.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Senior Operative in Chippenham employer: Dyson
Dyson is an exceptional employer that fosters a vibrant work culture where technology enthusiasts can thrive. With a commitment to employee growth, we offer comprehensive benefits including 27 days of annual leave, a quarterly performance-related bonus, and discounts on our innovative products. Working in Chester Brombrough, you'll be part of a dynamic team that not only values your contributions but also empowers you to create remarkable customer experiences in a pioneering retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operative in Chippenham
✨Tip Number 1
Get to know Dyson's products inside out! Familiarise yourself with the Floorcare, Beauty, and Environmental Care ranges. This way, when you get that interview, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current Dyson employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for hands-on assessments! Since the role involves diagnosing and repairing products, practice your technical skills. Brush up on problem-solving techniques and be ready to demonstrate your abilities during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Dyson team. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Operative in Chippenham
Some tips for your application 🫡
Show Your Passion for Technology:When you're writing your application, let your enthusiasm for technology shine through! We love candidates who are excited about solving problems and working with innovative products, so share any relevant experiences that highlight your passion.
Tailor Your Application:Make sure to customise your application to fit the Senior Operative role. Highlight your technical skills and any experience you have with diagnosing and repairing products. This will show us that you understand what we're looking for and that you're a great fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate applications that are easy to read and get straight to the important bits!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dyson
✨Know Your Dyson Products
Before the interview, make sure you familiarise yourself with Dyson's product range, especially the Floorcare, Beauty, and Environmental Care categories. Understanding the common issues these products face will help you demonstrate your technical knowledge and problem-solving skills during the interview.
✨Showcase Your Technical Skills
Be prepared to discuss any previous experience you have with diagnosing and repairing technical equipment. Bring examples of how you've successfully solved problems in the past, as this will highlight your ability to follow instructions and work with technical tasks, which is crucial for the Senior Operative role.
✨Emphasise Teamwork and Training
Since you'll be assisting in training new team members, it's important to convey your teamwork skills. Share experiences where you've collaborated effectively with others or helped train someone. This shows that you're not just focused on your own performance but also on contributing to the team's success.
✨Prepare Questions About the Role
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the Repair Team's processes, the tools you'll be using, or how success is measured in the role. This demonstrates your genuine interest in the position and helps you assess if it's the right fit for you.
