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- Tasks: Engage customers, demonstrate Dyson products, and create an unforgettable retail experience.
- Company: Join Dyson, a leader in innovative technology and exceptional customer service.
- Benefits: Enjoy 27 days annual leave, private medical care, and amazing discounts on Dyson products.
- Why this job: Be part of a dynamic team that shapes customer journeys and showcases cutting-edge technology.
- Qualifications: Passion for technology and customer engagement is essential; no prior experience required.
- Other info: Dyson values diversity and welcomes applicants from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
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A Dyson expert is more than just a salesperson; they are technology enthusiasts who relish the opportunity to educate and give our owners an amazing retail experience. They transform the retail space into an engaging theatre, unveiling the magic of our technology, and presenting the reasons why our machines stand out as pioneers in their field. Their mission is to convey the unique qualities and consumer benefits of Dyson products with utmost clarity and simplicity.
This dynamic team stands at the forefront of our retail endeavours, frequently being the very first connection our customers have with Dyson. The significance of that inaugural interaction cannot be overstated; it\’s not just about making a sale, it\’s about sculpting a remarkable experience that is the start of a journey within our brand.
Product Expertise: Become an authority on Dyson products, understanding their features, benefits, and applications. Share this knowledge with customers to help them make informed purchase decisions.
Customer Engagement: Greet and assist customers with enthusiasm, providing a personalized and welcoming experience. Listen to their needs, answer questions, and offer tailored solutions.
Sales and Product Demonstrations: Actively promote and demonstrate Dyson products, showcasing their unique features to drive sales and create excitement.
Store Presentation: Maintain a clean, organized, and visually appealing store environment, ensuring products are well-displayed and easily accessible.
Stock Management: Keep track of inventory levels, assist with restocking, and report any inventory discrepancies.
Teamwork: Collaborate with colleagues to ensure a seamless customer experience and work with external retail partners to create best-in class experiences.
About You
Are you passionate about cutting-edge technology and committed to delivering exceptional customer experiences?
Are you enthusiastic and passionate about new technology and ready to engage in conversations with customers about how Dyson Technology can benefit them?
Do you have a passion for best in-class customer experience?
If so, you might be the perfect fit for the Dyson retail expert role.
27 days on annual leave
Access to competitive pension scheme
Access to private medical care
Life assurance
Cycle to work scheme
Tastecard discount
Amazing discounts on Dyson products
Optical Plan
#LI-SK1
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
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Retail Expert (Harrods) employer: Dyson
Contact Detail:
Dyson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Expert (Harrods)
✨Tip Number 1
Familiarise yourself with Dyson products before your interview. Understanding the features and benefits of their technology will not only impress your interviewers but also help you engage customers effectively once you're in the role.
✨Tip Number 2
Showcase your passion for technology during your interactions with us. Share any personal experiences or knowledge about innovative tech that can relate to Dyson's products, as this enthusiasm is key to creating an engaging retail experience.
✨Tip Number 3
Prepare to discuss how you would create a welcoming environment for customers. Think of examples from your past experiences where you successfully engaged with customers and provided tailored solutions to their needs.
✨Tip Number 4
Emphasise your teamwork skills. Be ready to share instances where you've collaborated with colleagues to enhance customer experiences, as teamwork is crucial in delivering the best service at Dyson.
We think you need these skills to ace Retail Expert (Harrods)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Expert at Dyson. Familiarise yourself with their products and the customer experience they aim to provide.
Tailor Your CV: Highlight your relevant experience in retail and customer service. Emphasise any previous roles where you engaged with technology or provided exceptional customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and customer service. Mention specific examples of how you've created memorable experiences for customers in the past.
Showcase Your Enthusiasm: In your application, convey your enthusiasm for Dyson products and technology. Explain why you want to be part of the Dyson team and how you can contribute to their mission of delivering outstanding customer experiences.
How to prepare for a job interview at Dyson
✨Show Your Passion for Technology
Make sure to express your enthusiasm for cutting-edge technology during the interview. Share examples of how you've engaged with technology in the past and why you believe it's important to educate customers about it.
✨Demonstrate Customer Engagement Skills
Prepare to discuss how you would create a welcoming experience for customers. Think of specific scenarios where you've successfully assisted customers, listened to their needs, and provided tailored solutions.
✨Know Your Products Inside Out
Familiarise yourself with Dyson products, their features, and benefits. Be ready to explain how these products stand out in the market and how they can enhance the customer’s life.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work well in a team. Share experiences where you've collaborated with colleagues to improve customer experiences or solve problems, as teamwork is crucial in this role.
