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- Tasks: Lead daily operations and ensure high-quality product delivery in a dynamic manufacturing environment.
- Company: Join Dyson, a global leader in technology and innovation.
- Benefits: Competitive salary, transport allowance, comprehensive medical care, and opportunities for professional growth.
- Why this job: Make a real impact by driving efficiency and quality in cutting-edge manufacturing processes.
- Qualifications: 5+ years in manufacturing, strong project management skills, and proficiency in Mandarin.
- Other info: Vibrant culture with a relaxed dress code and exciting team environment.
The predicted salary is between 36000 - 60000 ÂŁ per year.
As Dyson’s Operations Manager in Malaysia, you are at the centre of our manufacturing network—turning vision into reality. Your role is to direct daily operations, develop people and processes, and secure seamless, high-quality product delivery. Success means bridging the needs of the business, our global teams, and our key external manufacturing partners.
Key Responsibilities
- Operational Leadership: Oversee and manage day-to-day manufacturing operations to maximise output, productivity, and product quality. Ensure all procedures comply with Dyson’s global standards, industry regulations, and local policies.
- Performance & Reporting: Develop, track, and analyse operational KPIs (output, cost, quality, delivery, yield, efficiency). Design and implement robust reporting and auditing processes—translating metrics into actionable insights. Regularly provide concise, data-driven updates to leadership.
- Cross-Functional Collaboration: Work hand-in-hand with Engineering (NPI, R&D), Supply Chain, Finance, Quality Assurance, Procurement, HR, and Compliance to ensure aligned objectives and smooth information flow. Lead and facilitate project reviews and operational performance meetings, driving clear decision making and accountability.
- Contract Manufacturer Management (CM)/Joint Development Management (JDM) partner: Main point of CM/JDM —setting standards, providing direction, and resolving complex operational escalations. Support onboarding and integration of new first-tier manufacturers and second-tier subcontractors. Align external partners with Dyson’s operational, quality, and ethical expectations.
- Process & Efficiency: Continuously identify opportunities for efficiency—waste reduction, cost improvements, cycle time reduction, and increased adherence to specifications. Champion Lean methodologies and process engineering.
- Technology & Product Transfer: Drive and de-risk new product introductions and technology transfers into the manufacturing environment. Proactively identify obstacles and implement mitigation plans to ensure successful first-time builds.
- Cost Management: Leverage experience in manufacturing, lean, and project management to spot, propose, and implement operational cost savings. Ensure all cost management strategies support quality and delivery aims.
- CSR & Compliance: Uphold Dyson’s corporate ethics, social responsibility, and sustainability commitments in all operational processes. Ensure all projects and supplier relationships adhere to regulatory and compliance requirements.
- Quality Assurance: Direct link for managing non-conformities, audit responses, and continuous improvements. Collaborate closely for new product launches, design for manufacturability reviews, and ongoing product/process changes. Organise and lead regular performance review calls/meetings with both internal and external stakeholders. Responsible for insight-driven reporting—turning operational data into clear, actionable summaries for leadership and peers. Supports audit preparations, documentation, and compliance submissions.
About you
- Bachelor’s degree in engineering, business, supply chain, or related field.
- 5+ years’ experience in high-volume manufacturing, operations, or Joint Development Management (JDM), ideally within Malaysia or Southeast Asia.
- Lean Methodology knowledge: Strong understanding and hands-on experience implementing Lean principles to drive efficiency and reduce waste.
- Chinese speaking: Proficient in Mandarin to enable effective communication with suppliers, partners, and cross-border teams.
- JDM experience: Direct involvement in joint development management with external manufacturing partners.
- Project Management: Proven track record of leading complex projects in a manufacturing environment, with strong organisational and stakeholder management skills.
- Manufacturing background: Deep knowledge of manufacturing processes, quality systems, and operational best practices.
- Risk management: Ability to identify potential risks in the manufacturing and project pipeline and implement effective mitigation strategies.
- Process control: Demonstrated experience in establishing, monitoring, and improving process controls to maintain consistent product quality and performance.
- Excellent cross-functional communicator; able to work effectively with internal teams and external partners.
- Results-driven, self-motivated, and able to perform under pressure.
- Willingness to travel within Malaysia and the region as required.
Benefits
Dyson monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Operations Manager employer: Dyson
Contact Detail:
Dyson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with Dyson employees on LinkedIn. You never know who might give you a heads-up about an opportunity or refer you directly.
✨Tip Number 2
Prepare for interviews by researching Dyson’s values and recent projects. Show us how your experience aligns with their mission and how you can contribute to their operational excellence.
✨Tip Number 3
Practice your responses to common interview questions, especially around leadership and process improvement. We want to hear about your successes and how you’ve tackled challenges in past roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show us that you’re genuinely interested in the role.
We think you need these skills to ace Operations Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in operations management, especially in high-volume manufacturing. We want to see how your skills align with the role at Dyson!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use metrics where possible to show how you’ve maximised output or improved processes.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Dyson
✨Know Your Operations Inside Out
Before the interview, dive deep into Dyson's operations and manufacturing processes. Familiarise yourself with their Lean methodologies and how they apply to efficiency and waste reduction. This will help you speak confidently about how your experience aligns with their operational goals.
✨Prepare Data-Driven Examples
Since the role involves performance tracking and reporting, come prepared with specific examples of KPIs you've developed or improved in past roles. Be ready to discuss how you translated metrics into actionable insights that drove results.
✨Showcase Cross-Functional Collaboration Skills
Highlight your experience working with various teams like Engineering, Supply Chain, and Quality Assurance. Prepare anecdotes that demonstrate your ability to facilitate communication and drive projects forward across different departments.
✨Emphasise Risk Management Experience
Given the importance of identifying and mitigating risks in manufacturing, be ready to discuss situations where you've successfully managed potential risks. Share your strategies for ensuring smooth operations and maintaining product quality under pressure.
