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- Tasks: Drive growth in UK & Ireland marketplaces and manage B-grade commercial strategy.
- Company: Join Dyson, a global tech leader known for innovation and excellence.
- Benefits: Enjoy competitive pay, 27 days holiday, free lunches, and private medical insurance.
- Why this job: Be a change-maker in a fast-paced environment with endless learning opportunities.
- Qualifications: Experience in eCommerce and marketplace management is essential.
- Other info: Collaborate across teams and make a real impact on customer experiences.
The predicted salary is between 36000 - 60000 £ per year.
About Dyson
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We transform every category we enter with radical reinvention and pioneering innovation – from haircare and vacuums to air treatment and wearable technology.
We’re growing fast, and our ambition is bold – more categories, more markets, more people, and more problem-solving. Our culture is unique: fast-paced, empowered, and constantly evolving. Dyson people are change-makers and risk-takers, passionate about delivering excellence and challenging the status quo.
About the Role
This is a high-impact, dual-focused role that blends daily trading accountability across UK & Ireland Marketplaces with full ownership of our B-grade commercial strategy. You’ll drive profitable growth through Dyson’s existing and emerging A-grade and B-grade marketplace partners, and identify, evaluate and execute new business opportunities across both streams.
You will work cross-functionally across eCommerce, Finance, Supply Chain, Marketing, Legal, and Customer Care, and collaborate closely with marketplace partners to deliver exceptional customer experiences, strong commercial outcomes, and a premium Dyson brand presence.
Responsibilities
Marketplace (A-grade)
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Deliver volume, revenue, and margin targets across all UK&I A-grade marketplaces (currently Debenhams), with future expansion into new partners.
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Own the full trading cycle: forecasting, stock planning, merchandising, content, pricing, promotions, and performance optimisation.
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Ensure a seamless and premium customer journey across all platforms, aligned to Dyson’s global brand and trading standards.
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Manage relationships with existing marketplace partners; lead quarterly business reviews, co-develop joint business plans, and execute partner marketing activations.
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Identify and secure new A-grade marketplace opportunities that align with Dyson’s commercial and brand objectives.
B-Grade Trading (Refurbished Products)
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Lead Dyson’s B-grade commercial strategy in the UK & Ireland, delivering volume, profit, and inventory targets.
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Manage and grow performance on existing B-grade marketplaces including eBay, owning the end-to-end relationship, promotional calendar, and collaborative marketing activations.
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Explore and evaluate new business B-grade opportunities, and other relevant channels.
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Build a robust channel plan across direct, affiliate, and 3rd-party platforms for B-grade sales; work closely with the performance marketing and affiliate teams to unlock new campaigns and partnerships.
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Collaborate with Dyson’s refurbishment centre to develop and manage the B-grade supply plan, ensuring accurate forecasting, stock allocation, and replenishment.
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Own the full forecasting and inventory planning process across B-grade, driving efficient stock utilisation and minimising aged stock.
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Represent Dyson in B-grade commercial negotiations, ensuring sustainable commercial terms and high-quality execution.
Operational Excellence & Reporting
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Collaborate cross-functionally with Logistics, Finance, Customer Service, Legal, and IT to ensure trading operations are smooth, compliant, and optimised.
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Champion agile digital execution and maintain a bug-free, compliant, and up-to-date presence across all marketplaces.
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Leverage data insights, BI tools (PowerBI, Tableau), and performance metrics to inform trading decisions, drive continuous improvement, and identify commercial opportunities.
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Lead and present regular performance reporting to senior stakeholders, highlighting risks, opportunities, and next steps.
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Stay across trends, competitor activity, and marketplace innovation, bringing fresh ideas and best practices into Dyson.
About You
We’re looking for a commercially driven eCommerce professional with a passion for marketplace trading and digital customer experiences. You’re hands-on, analytical, resilient, and excited by both daily execution and long-term innovation.
Essential Skills & Experience
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Proven experience managing and growing performance on online marketplaces or pure play retailers (e.g., eBay, Amazon, Debenhams, Argos or similar).
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Strong commercial acumen with full P&L ownership, commercial planning, and trading accountability, experience with owning a JBP
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Experience in B-grade/refurbished trading or outlet channels is highly desirable.
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Excellent stock and supply chain planning skills; confident owning forecasts and driving inventory decisions.
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Strong relationship management and negotiation experience, both internally and with external partners.
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Confident with data; strong analytical mindset and experience using reporting/BI tools (Excel, PowerPoint, Tableau, PowerBI).
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Strong organisational and project management skills – able to juggle multiple priorities in a fast-moving, cross-functional environment.
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Experience in content and merchandising optimisation, campaign planning, and digital operations.
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Comfortable working independently with high attention to detail, but also collaborative in nature.
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Experience with integration platforms such as Rithum and Mirakle are preferable.
Desirable Skills
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Curious, not afraid to fail, collaborative and always willing to learn.
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Experience working within a premium or branded environment with high customer experience expectations.
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Understanding of Adobe Analytics, Magento, or similar eCommerce CMS platforms is a bonus
Benefits
Financial:
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Performance related bonus
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Company paid Life Assurance
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Discounts on Dyson machines
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Competitive pension scheme
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Purchase additional holidays
Lifestyle:
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27 days holiday plus statutory bank holidays
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Free bus travel to and from Malmesbury campus from Bristol, Chippenham and Swindon
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On-site parking
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Endless free coffee and tea, and a free lunch
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Free on-site hair salon
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On-site lifestyle Assist
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Electric vehicle scheme
Health:
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Private Medical insurance for all employees
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Employee Assistance Program for employee and dependents
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Digital GP and prescription service
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Fertility treatment support
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On-site gym and sports centre
#LI-AC1
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
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Marketplace Manager – UK & Ireland employer: Dyson
Contact Detail:
Dyson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketplace Manager – UK & Ireland
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with Dyson employees on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Dyson’s latest innovations and marketplace strategies. Show us that you’re not just another candidate; demonstrate your passion for our products and how you can contribute to our growth.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the Marketplace Manager role. Highlight your experience with online marketplaces and your knack for driving profitable growth – we want to hear your success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the Dyson team.
We think you need these skills to ace Marketplace Manager – UK & Ireland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Marketplace Manager role. Highlight your experience with online marketplaces and any relevant achievements that align with Dyson's goals. We want to see how you can bring value to our team!
Showcase Your Analytical Skills: Since this role requires a strong analytical mindset, don’t shy away from sharing specific examples of how you've used data to drive decisions in past roles. We love numbers, so let’s see those metrics that demonstrate your impact!
Demonstrate Your Passion: Let your enthusiasm for eCommerce and marketplace trading shine through in your application. Share why you're excited about the opportunity at Dyson and how you can contribute to our innovative culture. We’re looking for change-makers like you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Dyson
✨Know Your Marketplaces
Before the interview, dive deep into the UK & Ireland marketplace landscape. Familiarise yourself with key players like eBay and Debenhams, and understand their strengths and weaknesses. This knowledge will help you demonstrate your commercial acumen and show that you're ready to hit the ground running.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data insights and BI tools in past roles. Be ready to share specific examples of how your analytical mindset has driven trading decisions or improved performance metrics. This will highlight your ability to leverage data for commercial success.
✨Demonstrate Relationship Management
Think of examples where you've successfully managed relationships with partners or stakeholders. Whether it’s leading quarterly business reviews or negotiating terms, showcasing your relationship management skills will be crucial, especially in a role that requires collaboration across various functions.
✨Emphasise Your Adaptability
Dyson thrives on innovation and change, so be prepared to discuss how you've adapted to fast-paced environments. Share experiences where you've juggled multiple priorities or embraced new challenges, showing that you're not just resilient but also excited about evolving in your role.