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- Tasks: Support the Store Leader in delivering exceptional customer experiences and leading a dynamic team.
- Company: Join Dyson at Bicester Village, a hub of innovation and luxury shopping.
- Benefits: Enjoy 27 days annual leave, competitive pension, and exclusive employee discounts.
- Why this job: Develop your leadership skills in a fast-paced, exciting retail environment.
- Qualifications: Experience in retail leadership and a passion for technology.
- Other info: Be part of a diverse team that values unique perspectives.
The predicted salary is between 28800 - 43200 £ per year.
Dyson is built on innovation, and our retail stores bring that innovation directly to life. In Bicester Village, one of Europe’s most iconic luxury shopping destinations, our team represents Dyson to a diverse and international audience. As Assistant Store Leader, you’ll play a pivotal role in supporting the Store Leader to deliver a world-class customer experience. You’ll help ensure the store runs smoothly, the team is energised and well-supported, and that Dyson stands out within the premium Bicester Village environment.
The Assistant Store Leader is a key member of the store leadership team. In the fast-paced, tourism-driven retail landscape of Bicester Village, you’ll help guide the team to deliver outstanding service while maintaining operational excellence. Your role blends leadership, coaching, and hands-on retail skills—ensuring the team brings Dyson technology to life in a way that meets the expectations of visitors from around the world.
Responsibilities- Support the Store Leader in motivating, developing, and inspiring the store team to deliver exceptional customer experiences.
- Lead by example on the shop floor, demonstrating premium service standards and coaching others to do the same.
- Assist with onboarding, ongoing training, and performance conversations to support team capability and confidence.
- Champion Dyson’s high customer-service standards, ensuring every visitor receives a premium, personalised experience aligned with Bicester Village expectations.
- Step in to resolve customer queries and escalations with professionalism and confidence.
- Recognise opportunities to elevate service for international visitors, VIP guests, and customers with limited time.
- Support the Store Leader in overseeing daily store operations, including rotas, compliance, store standards, and reporting.
- Maintain exceptional visual presentation, upholding the high aesthetic standards expected within Bicester Village.
- Assist in managing inventory levels accurately, anticipating fluctuations driven by tourism and high-traffic periods.
- Help drive the store’s commercial success through strong product demonstrations and coaching the team on sales techniques.
- Understand and interpret store KPIs, using data insights to support team performance and identify opportunities.
- Support the execution of promotional activities and village-wide retail initiatives.
- Build effective working relationships with the Dyson Retail Team, Visual Merchandising, and Bicester Village partners.
- Represent Dyson professionally within the wider Village retail community.
You’ll thrive as an Assistant Store Leader at Bicester Village if you are:
- Experienced in supporting leadership within retail, ideally in premium, high-traffic, or destination environments.
- Passionate about technology and excited to share Dyson innovations with customers and team members.
- Engaging, approachable, and confident coaching others on the shop floor.
- Organised and detail-focused, with a strong understanding of retail operations and store standards.
- Comfortable adapting in a fast-moving retail environment with diverse, international customers.
- Motivated by creating best-in-class customer experiences and supporting a high-performing team.
If you’re eager to develop your leadership skills while contributing to a dynamic and exciting flagship environment, this role could be perfect for you.
Benefits- 27 days annual leave
- Discretionary Commission based Structure
- Competitive pension scheme
- Private medical care
- Life assurance
- Cycle to Work scheme
- Tastecard discount
- Exclusive Dyson employee product discounts
- Optical plan
- Lunch allowance
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Assistant Store Leader - Bicester Village in Leeds employer: Dyson
Contact Detail:
Dyson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader - Bicester Village in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, check out Dyson's social media and website to understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their world.
✨Tip Number 2
Practice your pitch! When you get the chance to meet the team, have a quick, engaging introduction ready. Share your passion for technology and how your experience aligns with the role. Remember, first impressions count!
✨Tip Number 3
Show off your customer service skills! Be prepared to share examples of how you've gone above and beyond for customers in the past. Dyson values exceptional service, so highlight your ability to create memorable experiences.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind for the hiring team.
We think you need these skills to ace Assistant Store Leader - Bicester Village in Leeds
Some tips for your application 🫡
Show Your Passion for Technology: When writing your application, let your enthusiasm for technology shine through! Share any experiences you have with Dyson products or similar innovations. We want to see how excited you are about sharing that passion with customers.
Highlight Your Leadership Skills: As an Assistant Store Leader, you'll be supporting the team and leading by example. Make sure to include examples of how you've motivated or coached others in previous roles. We love seeing candidates who can inspire their teams!
Tailor Your Application: Take a moment to customise your application for this role. Mention specific responsibilities from the job description that resonate with you and explain how your skills align with them. This shows us you're genuinely interested in the position!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at Dyson
✨Know Your Dyson Stuff
Before the interview, make sure you’re well-versed in Dyson’s products and innovations. Familiarise yourself with their technology and how it stands out in the market. This will not only impress your interviewers but also show your genuine passion for the brand.
✨Showcase Your Leadership Skills
As an Assistant Store Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've motivated and developed a team in previous roles. Think about specific situations where you’ve led by example or resolved conflicts effectively.
✨Emphasise Customer Experience
Dyson values exceptional customer service, so be ready to discuss how you would enhance the shopping experience for diverse customers. Share any past experiences where you’ve gone above and beyond to meet customer needs, especially in high-traffic environments.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle customer queries. Practice responses to common retail challenges, focusing on how you would maintain professionalism and uphold Dyson’s high service standards.
