Head of Operational Compliance & Governance

About us

At Dyson we are all problem-solvers, thinking for the long-term and taking a stepwise approach to achieve what might seem impossible. We are relentless in our pursuit of future technology, bringing it to life to improve the lives of Dyson owners. We understand that the path to success is not linear or easy, and that if all you had to do was go through the motions, stepwise from a to b, everyone would do it. It would not be inventive. Every day brings a new challenge as we strive to be different, authentic and better.

About the role

• Key Responsibilities:

• Local Regulatory Compliance & Operational Implementation: Serve as the subject matter expert on local regulatory requirements relevant to our industry (e.g., business operating standards, safety regulations, R&D inbound/outbound regulation, data privacy, labor protection). Translate global compliance policies into local operational procedures, ensuring they are practical and effective within the country's business context. Proactively monitor and analyze the impact of new and changing local regulations on business operations, advising leadership on necessary procedural adjustments. Conduct regular reviews and checks to ensure operational activities align with regulatory standards and internal policies.
• Primary Regulatory Liaison & Audit Management: Act as the primary point of contact and coordinator for all interactions with local regulatory authorities and government agencies. Lead the end-to-end management of regulatory audits, inspections, and ad-hoc site visits. This includes preparation, document collection, facilitating on-site activities, and coordinating the official response in partnership with the relevant Global Legal team. Maintain positive and professional relationships with local regulators to ensure smooth communication and represent the company's operational compliance posture.
• Country Operations Advisory & Governance Support: Act as the trusted advisor to the General Manager and country leadership on day-to-day operational compliance queries and the regulatory aspects of business initiatives. Provide practical guidance to departments (e.g. Finance, HSE, Security, Facilities, HR, Operations) to ensure their plans and activities are designed and executed within established regulatory and policy frameworks. Support the GM in administering local entity governance requirements & management system such as organizing annual HSE, ISO, CSER meetings and maintaining records, as mandated by local regulation or certification agencies.
• Local Corporate Social & Environmental Responsibility (CSER): Serve as the country lead for the company's CSER program. Develop and execute a local CSER strategy that aligns with global goals and addresses specific local community needs. Identify, partner with, and manage local community organizations and initiatives. Act as the internal champion for local environmental, social, and governance (ESG) initiatives.
• Policy Implementation & Training: Adapt global compliance and CSER policies for local implementation, ensuring clarity and relevance for local employees. Partner with relevant Global team to develop and deliver effective training programs on compliance procedures, ethical conduct, and CSER initiatives for all local staff. Foster a strong culture of compliance and social responsibility throughout the country organization.
• Incident Management & Reporting: Act as the first point of contact for local operational compliance and Security/HSE/CSER incidents, govern the resolution in accordance with local requirements, company policies and procedures. Support and lead the initial fact-finding and assessment of local issues, documenting events and providing resolution, escalating to the Global Legal and Compliance teams per established protocols.

About you

• Bachelor degree in Business, Finance, Compliance, Law or a related field. Professional compliance certification (e.g., CCEP) is a strong plus.
• Minimum of (8-10) years of proven experience in a compliance, regulatory affairs, or risk management role, with deep expertise in the Malaysia regulatory environment.
• Demonstrable experience as the primary liaison with local authorities, including managing regulatory audits and site visits.
• Experience developing and managing Corporate Social Responsibility or community engagement programs is highly desirable.
• Strong understanding of local regulatory frameworks affecting E&E in Malaysia.
• Strong interpersonal and communication skills, with the ability to advise, influence, and train staff at all levels and interact confidently with external regulators and partners.
• Fluent in Bahasa Melayu and English.
• High integrity, independent judgment, and a pragmatic, business-enabling approach.

Benefits

Dyson monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.