At a Glance
- Tasks: Lead Dyson's e-commerce strategy and drive growth across all online channels.
- Company: Join Dyson, a global tech leader known for innovation and excellence.
- Benefits: Comprehensive financial, lifestyle, and health benefits tailored to your needs.
- Other info: Dynamic campus culture focused on collaboration and creativity.
- Why this job: Shape the future of e-commerce while working with cutting-edge technology.
- Qualifications: Experience in e-commerce sales and strong leadership skills required.
The predicted salary is between 63000 - 77000 £ per year.
About us
Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better.
Our E‑Commerce team is at the centre of how we connect directly with owners.
By selling directly, we control the experience end‑to‑end—delivering exclusive machines, deeper relationships, and continuous innovation in how people discover and buy Dyson technology.
About the role
As our Head of E-Commerce, you will define and lead Dyson’s e‑commerce strategy across GB&I—owning performance, shaping the experience, and unlocking growth.
You will
- Set the vision for e‑commerce sales and experience, driving both strategy and execution across all online channels.
- Own and outperform monthly and annual targets across D2C, marketplaces and refurbished channels.
- Shape the traffic acquisition strategy in partnership with media and marketing teams.
- Build and execute long-term plans for sustainable growth, aligned to local market dynamics and Dyson global principles.
- Drive performance across all e‑commerce channels, with full accountability for volume and gross margin.
- Ensure operational excellence across site development, order fulfilment and system implementation.
- Accelerate direct-to-consumer growth by executing global strategies across all key customer touchpoints.
- Lead cross-functional alignment, ensuring consistent delivery across commercial, marketing, digital and operational teams.
- Build, lead and develop a high-performing team, raising capability and setting a high performance bar.
- Own business planning, including forecasting, budgeting and trading rhythms to support decision-making.
- Continuously improve performance through innovation, experimentation and data-led insight.
About you
To succeed in this role, you will bring
- Significant experience in e‑commerce sales, ideally within premium branded retail, with strong market understanding and a clear passion for digital commerce.
- A proactive, high-energy approach, with the ability to quickly adapt and lead in new environments.
- A hands-on leadership style, comfortable operating at both strategic and executional levels in fast-moving settings.
- An entrepreneurial mindset—you embrace ambiguity, spot opportunity, and are driven to win and continuously improve.
- Proven leadership capability, building engaged, high-performing teams while developing and nurturing talent.
- Strong influencing skills, with the ability to drive alignment and change across functions and levels.
- Commercial sharpness, consistently identifying and unlocking revenue and margin opportunities.
- Strategic thinking, balancing long-term direction with short-term delivery in complex, matrixed environments.
- Clear and concise communication, able to simplify complexity and maintain strong attention to detail in digital contexts.
- A data-led approach, using insight to inform decisions and embedding a data-first mindset across teams.
- Fluency in English.
- Reward
At Dyson, Reward goes beyond just salary and bonuses.
Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.
Working policy
Our campus culture is built on connection—collaboration in person, shared creativity, and hands-on learning.
That’s why we don’t offer a hybrid arrangement.
Working side by side powers our best ideas, fuels belonging, and keeps us pushing boundaries together.
#LI-JM1
Dyson is an equal opportunity employer.
We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique.
We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Head of E-Commerce (12 Month FTC) employer: Dyson
Dyson is an exceptional employer that fosters a vibrant work culture where technology enthusiasts can thrive. With a commitment to employee growth, we offer comprehensive benefits including 27 days of annual leave, a quarterly performance-related bonus, and discounts on our innovative products. Working in Chester Brombrough, you'll be part of a dynamic team that not only values your contributions but also empowers you to create remarkable customer experiences in a pioneering retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Head of E-Commerce (12 Month FTC)
✨Get to Know the E-commerce Scene
Dive into online communities where e-commerce enthusiasts hang out, like e-commerce Facebook groups or Reddit forums. You'll get the scoop on job openings and trends that are crucial for landing temporary roles.
✨Attend E-commerce Events and Job Fairs
Keep an eye out for local e-commerce networking events and job fairs. These are golden opportunities to meet hiring managers in person, and you can really showcase your enthusiasm and skills face-to-face.
✨Leverage Seasonal Opportunities
With temporary roles, there's a lot of seasonal hiring in e-commerce, especially around Black Friday and Christmas. Make sure you're applying during these peak times and check if Dyson is gearing up for the holiday rush.
✨Get Your Hands Dirty on Platforms
Familiarise yourself with popular e-commerce platforms like Shopify or WooCommerce and maybe even create a little project of your own. Showing practical knowledge will impress potential employers like Dyson and demonstrate your commitment to the field.
We think you need these skills to ace Head of E-Commerce (12 Month FTC)
Some tips for your application 🫡
Show Off Your E-commerce Savvy:For a role in e-commerce like Head of E-Commerce (12 Month FTC) at Dyson, really highlight any experience you have with online retail platforms. Have you worked with Shopify, WooCommerce, or Amazon? Mention these specifics in your CV to show you understand the landscape and the tools of the trade.
Data Skills are a Winner:E-commerce thrives on data. If you've got experience analysing customer behaviour or tracking sales metrics, make sure to weave that into your application. Include any relevant certifications or courses that show your skills in data analysis – this could set you apart!
Catch Their Attention in Your Cover Letter:Since this is a temporary role, your motivation is key. Use your cover letter to convey your enthusiasm for the e-commerce industry and your eagerness to contribute quickly. Let them know how you can hit the ground running – they’ll appreciate your proactiveness!
Keep it Concise and Relevant:Temporary positions often move fast, so keep your CV and cover letter clear and to the point. Focus on the experiences that most directly relate to Head of E-Commerce (12 Month FTC) at Dyson. A tight, well-structured application shows you value their time and makes a good impression right off the bat!
How to prepare for a job interview at Dyson
✨Show Off Your E-Commerce Know-How
Don't just tell them you're familiar with e-commerce; bring concrete examples! Talk about specific platforms like Shopify or WooCommerce that you've used, or any success stories from past projects. They'll love hearing about how you've navigated challenges or optimised sales strategies.
✨Be Ready for Real-Time Problem Solving
Expect questions that put you in the hot seat regarding customer experience scenarios or inventory management. They might ask you how you would handle a sudden stock shortage or a spike in demand. Practice thinking on your feet so you can show off your problem-solving chops!
✨Demonstrate Your Flexibility and Adaptability
Since this is a temporary role, it's all about being quick on the uptake. Highlight experiences where you've had to learn on the job or adapt to new systems quickly. They’ll want to see that you can hit the ground running without needing too much hand-holding.
✨Keep Your Digital Toolkit Sharp
Familiarise yourself with the latest e-commerce tools and trends, like SEO practices for online stores or analytics tools like Google Analytics. If you have experience with A/B testing or managing online promotions, be ready to talk about it. This kind of knowledge will set you apart from other candidates!
