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For Companies At a Glance
- Tasks: Drive growth and optimize performance for Dyson's E-Commerce accounts.
- Company: Join Dyson, a global tech leader known for innovative solutions and diverse teams.
- Benefits: Enjoy 27 days holiday, performance bonuses, and private medical insurance.
- Why this job: Be part of a dynamic team shaping exceptional online customer experiences.
- Qualifications: 5+ years as a Key Account Manager with E-Commerce expertise required.
- Other info: Embrace a collaborative culture that values diversity and innovation.
The predicted salary is between 43200 - 72000 £ per year.
About us
Dyson is a global technology enterprise. We are renowned for solving the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement.
The Dyson EMEA region spans 14 head offices across cities like Amsterdam, Paris, Cologne, Dubai, and Istanbul, organised into four clusters: Northern Europe, Southern Europe, GB&I, and Emerging Markets. Home to 2,000 talented individuals from 66 nationalities means our regions thrive on diversity, cross-functional collaboration, and a shared drive for progress.
At Dyson, we are passionate about taking care of our shoppers and owners. Our E-Commerce team spearheads Dyson’s growth by optimising the online customer journey and delivering winning strategies across our E-Commerce accounts every single day.
About the role
At Dyson, our owners are the heart of everything we do. As an E-Commerce Key Account Manager, you will play a pivotal role in shaping exceptional experiences for our online customers. In this role, you will be responsible for driving sustained growth and optimising performance across our E-Commerce accounts. By developing and executing effective account strategies, managing budgets effectively, and maximising return on investment, you will ensure Dyson stays at the forefront of innovation and customer satisfaction in the digital marketplace.
Your focus will be on:
- Driving P&L performance by meeting monthly, quarterly, and annual commercial targets.
- Optimising budgets across onsite media and co-marketing campaigns to maximise ROAS.
- Building strong, strategic partnerships with external stakeholders to unlock new business opportunities.
- Leading negotiations to find win-win solutions that drive mutual success.
- Managing merchandising plans, working with agencies, marketing teams, and partners.
- Creating and aligning sales forecasts and trade plans to achieve targets.
- Planning and executing key commercial events with cross-functional teams.
- Overseeing external agencies to deliver optimal account performance.
- Reporting on account performance and providing insights for continuous improvement.
- Providing operational support to address priority shifts and ensure seamless execution.
About you
We’re on the look-out for a dynamic and results-oriented Account Manager to take ownership of key E-Commerce market accounts, driving impactful results while upholding the integrity and quality of our brand. You thrive in fast-paced, collaborative environments, leveraging a unique combination of strategic vision and hands-on expertise to tackle challenges and deliver exceptional outcomes.
What we’d like from you:
- At least 5 years’ experience as a Key Account Manager, with hands-on E-Commerce expertise in a wholesale environment (marketplaces/pureplay retailer experience is a plus).
- Proven skills in forecasting, promotional planning, budget management, merchandising, and negotiations.
- Experience navigating matrixed organisations and aligning with global/regional brand guidelines.
- A commercial focus with a solution-oriented, proactive mindset and a positive attitude.
- Strong communication skills to engage internal teams, external partners, and senior stakeholders.
- A sharp eye for detail, particularly in digital settings, with a track record of consistent execution.
- Adaptability and a collaborative, low-ego attitude to work seamlessly between strategic and operational tasks.
Benefits and lifestyle:
Financial:
- Performance related bonus
- Company paid Life Assurance
- Discounts on Dyson machines
- Competitive pension scheme
- Purchase additional holidays
Lifestyle:
- 27 days holiday plus statutory bank holidays
- Electric vehicle scheme
Health:
- Private Medical insurance for all employees
- Employee Assistance Program for employee and dependants
- Digital GP and prescription service
- Fertility treatment support
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
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E-Commerce Key Account Manager, GB employer: Dyson
Contact Detail:
Dyson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land E-Commerce Key Account Manager, GB
✨Tip Number 1
Familiarize yourself with Dyson's product range and their unique selling points. Understanding what sets Dyson apart will help you articulate how you can drive growth and optimize performance for their E-Commerce accounts.
✨Tip Number 2
Highlight your experience in managing budgets and maximizing return on ad spend (ROAS). Be prepared to discuss specific examples where you've successfully optimized campaigns or driven P&L performance in previous roles.
✨Tip Number 3
Showcase your negotiation skills by preparing case studies of past negotiations that led to win-win outcomes. This will demonstrate your ability to build strong partnerships and unlock new business opportunities.
✨Tip Number 4
Emphasize your adaptability and collaborative mindset. Be ready to share experiences where you've worked cross-functionally to achieve commercial goals, as this aligns with Dyson's emphasis on teamwork and strategic execution.
We think you need these skills to ace E-Commerce Key Account Manager, GB
Some tips for your application 🫡
Understand Dyson's Values: Before applying, familiarize yourself with Dyson's mission and values. Highlight how your experience aligns with their focus on innovation, customer satisfaction, and collaboration in your application.
Tailor Your CV: Customize your CV to emphasize your relevant experience as a Key Account Manager, particularly in E-Commerce. Include specific achievements related to P&L performance, budget management, and strategic partnerships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your hands-on E-Commerce expertise and your proactive mindset. Use examples from your past roles to demonstrate your ability to drive results and manage relationships effectively.
Highlight Communication Skills: In your application, make sure to illustrate your strong communication skills. Provide examples of how you've successfully engaged with internal teams and external partners to achieve common goals.
How to prepare for a job interview at Dyson
✨Showcase Your E-Commerce Expertise
Make sure to highlight your hands-on experience in E-Commerce, especially in a wholesale environment. Be prepared to discuss specific examples of how you've driven growth and optimized performance in previous roles.
✨Demonstrate Strategic Thinking
Prepare to talk about your approach to developing effective account strategies. Share instances where you've successfully managed budgets and maximized return on investment, as this aligns with the role's focus on P&L performance.
✨Highlight Collaboration Skills
Since the role requires working with cross-functional teams, be ready to discuss how you've collaborated with various stakeholders in the past. Emphasize your ability to navigate matrixed organizations and align with brand guidelines.
✨Prepare for Negotiation Scenarios
Expect questions about your negotiation skills. Prepare examples of win-win solutions you've achieved in previous roles, showcasing your commercial focus and solution-oriented mindset.
