At a Glance
- Tasks: Lead global strategy for Spares & Accessories, driving customer satisfaction and revenue growth.
- Company: Join Dyson, a pioneering company focused on solving problems and innovating.
- Benefits: Comprehensive financial, lifestyle, and health benefits tailored to your needs.
- Why this job: Shape the future of Dyson's Spares & Accessories and make a global impact.
- Qualifications: Experienced in commercial leadership with a strategic mindset and strong communication skills.
- Other info: Dynamic campus culture fostering collaboration and creativity.
The predicted salary is between 43200 - 72000 ÂŁ per year.
About the role
At Dyson we are encouraged to think differently, challenge convention and be unafraid to make mistakes. We’re creative, collaborative, practical and enthusiastic. Join a pioneering company obsessed with solving problems, not just selling products. Push boundaries in customer satisfaction and create service experiences that become benchmarks for the industry.
As Global Commercial Lead, Spares & Accessories, you’ll develop and drive Dyson’s global strategy for Spares & Accessories (S&A), supporting existing owners and powering new revenue across all regions. You'll shape the commercial ambitions, ensure our spares and accessories business fits Dyson’s brand and growth plans, and deliver standout experiences for every Dyson owner, everywhere. This high-impact, end-to-end role sits at the intersection of global and regional teams. You’ll balance long-term strategy with market agility, working to make sure channel investments and product portfolios support both profitability and owner loyalty around the world.
Key Responsibilities
- Global Strategy & Execution: Own the S&A commercial strategy—define business goals, set frameworks, and coordinate global execution with regions and markets. Adjust the global plan for market realities and ensure consistency with Dyson’s values and priorities.
- Portfolio Leadership: Build, manage, and optimise the global portfolio of S&A. Identify category gaps, growth opportunities, and focus investments to deliver both commercial and customer impact.
- Channel Development: Guide and support market teams to grow S&A sales across all channels (online, retail, third-party). Work with Supply Chain, Digital, Finance, and Regional Commercial teams to create seamless customer journeys and efficient logistics.
- Insight & Analytics: Analyse global market data, competitive trends, consumer needs, and product lifecycle information. Use insight to steer portfolio decisions, promotional efforts, and local prioritisation.
- Performance Management: Create and monitor KPIs for S&A performance. Regularly report outcomes, identify risks, share learnings, and optimise actions across regions.
- Business Case Delivery: Develop business cases for major S&A launches and initiatives. Align with key functions and present robust proposals to Dyson leadership.
- Cross‑functional Influence: Act as the bridge between Group, Regional, and Market teams. Build strong relationships, exchange best practices, and champion global standards while respecting local requirements.
- Post‑launch Stewardship: Work with stakeholders to track project performance after launch, sharing lessons learned and driving continuous improvement.
About you
- Experienced commercial leader: background in spares, consumables, or accessory categories across international markets, or similar fast‑paced sector.
- Strategic thinker: able to decipher global trends, translate business insights, and make clear, data‑led decisions.
- Category manager: skilled in building and evolving a portfolio, with a sharp eye for both profitability and customer experience.
- Collaborative cross‑functional operator: experience working with diverse teams and adapting to regional needs.
- Excellent communicator: can convey the vision, gain buy‑in, and present complex cases clearly to varied stakeholders.
If you’re geared up to shape the future of Spares & Accessories for Dyson owners all over the world, we’d love to hear from you.
Benefits
At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.
Working policy
At Dyson, our vibrant campus culture is built on in‑person collaboration, creativity, and shared learning. Working side by side not only fuels our innovation, but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment, we do not offer a regular hybrid working arrangement.
Dyson is an equal‑opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other dimension of diversity.
Head of Commercial Spares & Accessories in Chippenham employer: Dyson
Contact Detail:
Dyson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Commercial Spares & Accessories in Chippenham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with Dyson employees on LinkedIn. Building relationships can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by understanding Dyson's values and culture. Think about how your experience aligns with their mission of solving problems and enhancing customer satisfaction. Show them you’re not just a fit, but the perfect fit!
✨Tip Number 3
Practice your pitch! Be ready to articulate your vision for the Spares & Accessories strategy. Highlight your strategic thinking and how you can drive growth while keeping customer experience at the forefront.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Dyson team and contributing to their innovative journey.
We think you need these skills to ace Head of Commercial Spares & Accessories in Chippenham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how your passion for spares and accessories aligns with Dyson's mission of solving problems and creating standout experiences.
Tailor Your Experience: Make sure to highlight your relevant experience in commercial leadership and category management. We’re looking for someone who can demonstrate a strong understanding of global trends and market dynamics, so be specific about your achievements.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to convey your ideas and ensure that your key skills and experiences are easy to spot. We appreciate clarity as much as creativity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Dyson.
How to prepare for a job interview at Dyson
✨Know Your Stuff
Before the interview, dive deep into Dyson's values and their approach to spares and accessories. Understand their current market position and be ready to discuss how your experience aligns with their goals. This shows you're not just interested in the role but also in the company’s mission.
✨Showcase Your Strategic Thinking
Prepare examples that highlight your ability to develop and execute commercial strategies. Think about times you've identified growth opportunities or optimised portfolios. Be ready to discuss how you can apply this thinking to Dyson’s global strategy for S&A.
✨Communicate Clearly
As an excellent communicator, practice articulating complex ideas simply. You’ll need to convey your vision and gain buy-in from various stakeholders. Use clear, concise language and be prepared to answer questions about your thought process.
✨Emphasise Collaboration
Highlight your experience working with cross-functional teams. Share specific instances where you’ve successfully collaborated with diverse groups to achieve a common goal. This will demonstrate your ability to bridge gaps between different teams at Dyson.