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- Tasks: Oversee product claims and testing, ensuring robust scientific evidence for Dyson's innovative beauty products.
- Company: Join Dyson, a global tech leader redefining hair care with cutting-edge technology.
- Benefits: Enjoy a competitive salary, performance bonuses, discounts, and 27 days of holiday.
- Why this job: Make a real impact in the beauty industry by validating groundbreaking product claims.
- Qualifications: Degree in science with experience in personal care testing and strong analytical skills.
- Other info: Dynamic work environment with opportunities for global mobility and career growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Us
Dyson is a global technology company with a unique philosophy - to solve problems that others ignore. It transforms every category it enters with radical and iconic re‑inventions that work, perform and look very different. Our Beauty category is redefining hair care with innovative products like the Dyson Supersonic™, Airwrap™, Airstrait™ and Corrale™. We are committed to delivering exceptional performance and empowering consumers to achieve superior results. At Dyson, we want to know everything there is to know about hair. We’re obsessed with the science behind hair and use it to engineer our technology. No guesswork, no gimmicks, just tried and tested science.
About The Team
The Claims and Performance team at Dyson work closely with our Commercial, Research, Design and Development (RDD), Regulatory and Legal teams to develop appropriate test methods and capability that support our claims ambitions, using labs within and outside of Dyson. They travel to supervise consumer trials and are involved in novel research with contract and academic partners to evidence new claims, ensuring that Dyson can defend all its performance claims, treading the line between compelling claims that sell products and differentiate us from our competitors, whilst having persuasive, comprehensive data to support advertising.
About The Role
As a Claims and Performance Manager at Dyson, you will ensure that we have robust and durable scientific evidence before making any statements about our product performance to the world, with a focus on new products in our beauty category. Your responsibilities include overseeing claims, methods, testing and evidence for one or more Dyson product categories. You will develop claim substantiation strategies, collaborate with RDD to fine‑tune product specifications and validate test methods. Additionally, you will represent Dyson at international standards working groups, assist local market teams in designing region‑specific research and coach commercial managers on advertising requirements. Identifying new endorsement opportunities, commissioning external test houses and delivering accurate reports will be part of your role. You will also provide technical expertise in legal discussions and represent Dyson as an expert witness.
What we seek
- Degree‑qualified scientist with solid experience in personal care and household care testing and claims
- Highly technical, understanding the impact of regulations and test metrics on advertising claims
- Analytical with strong numeracy skills, able to scrutinise claims and identify potential challenges to the validity of Dyson’s advertising
- Demonstrates the ability to design, organise and execute comprehensive test plans that consider multiple variables and complex technical factors
- Possesses a strategic mindset to ensure all relevant scenarios, potential risks and dependencies are accounted for, enabling robust validation of products, processes or claims
- Provides clear and well‑documented risk assessments to the business, particularly in relation to technical data and claims substantiation strategy. Proactively identifies potential risks, communicates their impact and advises on mitigation plans to support informed business decision‑making
- Strategic thinker, identifying opportunities for new test methods and concepts that benefit our product categories and influence industry standards
- Ability to connect internal technical developments, standards and legal challenges
- Engaging, influential and professional communicator, capable of challenging opinions and providing clarity to both technical and non‑technical audiences
- Excellent organiser, planner and self‑starter, adept at prioritisation and communication across all business levels
- Ideally, experience and knowledge of domestic appliances
- Proficiency in Microsoft Office, particularly Excel and PowerPoint
- Willingness to relocate as the role may require global mobility
We’re committed to our campus culture and don’t look to offer a regular hybrid working arrangement. This helps us to achieve the spirit of Dyson – collaboration, creativity and inventiveness – in our inspiring, social and dynamic workspaces.
Benefits
- Performance‑related bonus scheme
- Competitive pension scheme
- Life assurance
- Discounts on Dyson machines and retail discounts
- Free bus travel to and from campus (from Bristol, Bath, Chippenham and Swindon)
- 27 days’ holiday
Claims & Performance Manager in Chippenham employer: Dyson
Contact Detail:
Dyson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims & Performance Manager in Chippenham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Dyson. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into Dyson's products and values. Show us that you're not just another candidate; you’re genuinely excited about what we do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the Claims & Performance Manager role. We want to hear how you can help us make bold claims backed by solid evidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Dyson team.
We think you need these skills to ace Claims & Performance Manager in Chippenham
Some tips for your application 🫡
Show Your Passion for Science: When you're writing your application, let your enthusiasm for science and technology shine through. We love candidates who are as obsessed with innovation as we are, so share any relevant experiences that highlight your passion for the beauty category and product performance.
Be Specific About Your Experience: Make sure to detail your experience in personal care and household care testing. We want to see how you've tackled challenges in the past, so include specific examples of claims you've substantiated or test methods you've developed. This helps us understand your analytical skills and strategic mindset.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the job description. Highlight your ability to connect technical developments with advertising claims, and show us how you can contribute to our Claims and Performance team at Dyson.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Dyson
✨Know Your Science
As a Claims & Performance Manager, you'll need to demonstrate a solid understanding of the science behind hair care products. Brush up on relevant research and be ready to discuss how scientific evidence supports product claims. This will show your technical expertise and passion for the role.
✨Prepare for Technical Questions
Expect to face questions about testing methods and regulatory impacts on advertising claims. Familiarise yourself with common test metrics and be prepared to explain how you would design comprehensive test plans. This will highlight your analytical skills and strategic mindset.
✨Showcase Your Communication Skills
You'll need to communicate complex ideas clearly to both technical and non-technical audiences. Practice explaining your past experiences in a way that anyone can understand. This will demonstrate your ability to engage and influence others, which is crucial for this role.
✨Think Strategically
Be ready to discuss how you would identify new endorsement opportunities and develop claim substantiation strategies. Think about potential risks and how you would mitigate them. Showing that you can think ahead and plan strategically will set you apart from other candidates.
