At a Glance
- Tasks: Lead the transformation of Dyson's creative operations and design processes.
- Company: Join Dyson, a leader in innovation and technology.
- Benefits: Comprehensive financial, lifestyle, and health benefits tailored for you.
- Other info: Dynamic campus culture focused on collaboration and creativity.
- Why this job: Shape the future of content creation and drive meaningful change.
- Qualifications: Experience in creative operations and strong leadership skills required.
The predicted salary is between 63000 - 77000 £ per year.
About the Role
The Creative Operations & Design Ops Lead is responsible for defining and embedding Dyson's future creative operating model. As Dyson continues to evolve how content is created, managed and activated, this role will establish the processes, governance, standards and ways of working that connect creative, design, production, technology and marketing teams into a single delivery ecosystem. Acting as the business owner for Design Operations, the role will shape how work moves from brief through to activation, ensuring teams are aligned around common standards, designs systems, efficient workflows and scalable delivery models. This role will bridge the gap between creative teams and technology platforms, translating business needs into operational requirements and ensuring new capabilities deliver meaningful organisational change.
Working in close partnership with:
- Technology, Operations & Innovation Lead - which owns technology, innovation and production capability strategy
- Head of Resourcing – which owns the management of resource application
- Head of Design – which owns what good looks like from a creative perspective
- Design System Lead – which owns the resource to build our design system
You will own the operating model, adoption and change management required to ensure technology, people and processes evolve together.
Key Responsibilities
- Creative Operating Model Ownership
- Define and continuously evolve Dyson's end-to-end creative operating model.
- Establish scalable workflows spanning briefing, planning, creation, review, approval, localisation and activation.
- Create governance frameworks, standards and performance measures that improve consistency and efficiency.
- Drive simplification of complex workflows and reduce unnecessary operational friction.
- Ensure clear ownership, accountability and decision-making throughout the content lifecycle.
- Design Operations Leadership
- Act as the business owner for Design Operations across Dyson Marketing.
- Define requirements for design systems, templates, asset standards and reusable content frameworks.
- Drive adoption of common tools, workflows and governance across creative and design teams.
- Develop operational frameworks that enable content to be created once and adapted at scale.
- Ensure Design Operations capabilities support long-term business and creative objectives.
- Process, Platform & Product Ownership
- Translate business and creative requirements into prioritised operational and platform requirements.
- Partner with IT, Product Owners and Technology teams to shape platform backlogs and roadmaps.
- Ensure technology investments support defined operating model outcomes.
- Act as the primary connection between creative ways of working and enabling technologies.
- Define measures of success and business value for operational capabilities.
- Change & Transformation
- Lead cross-functional transformation initiatives across Creative, Design, Production and Marketing functions.
- Drive organisational adoption of new tools, processes and ways of working.
- Develop stakeholder engagement, training and communications strategies.
- Build alignment across multiple teams and leadership groups.
- Measure adoption, value realisation and business impact.
- Governance & Continuous Improvement
- Establish KPIs and performance reporting for creative operations.
- Identify opportunities to improve speed, quality, cost efficiency and scalability.
- Drive continuous improvement using data, user feedback and operational insights.
- Leverage automation, AI and workflow optimisation to remove repetitive operational activity.
- Create a culture of operational excellence across creative delivery teams.
About You
Essential
- Significant experience within Creative Operations, Design Operations, Marketing Operations or Business Transformation.
- Proven experience designing and implementing operating models and ways of working.
- Strong understanding of creative, design, production and content delivery processes.
- Experience leading large-scale change programmes and driving organisational adoption.
- Experience operating across complex stakeholder environments.
- Strong facilitation, communication and influencing skills.
- Ability to translate strategic objectives into practical operational frameworks.
- Experience defining business requirements for technology-enabled change.
Desirable
- Experience with Design Systems and Design Operations functions.
- Experience working with creative workflow, asset management or collaboration platforms.
- Understanding of content supply chains, localisation and production processes.
- Experience with AI-enabled operating models and workflow automation.
- Experience working with global agencies, suppliers and technology partners.
Success in this role will be demonstrated through:
- Adoption of a common creative operating model across teams.
- Increased utilisation of Design Operations frameworks and standards.
- Improved speed, quality and transparency of content delivery.
- Reduction in manual effort and operational complexity.
- Increased reuse of assets, components and design systems.
- Successful implementation and adoption of strategic change initiatives.
- Clear governance, ownership and visibility across the content lifecycle.
- Measurable improvements in efficiency, effectiveness and scalability.
Why This Role Exists
Dyson is evolving from a collection of specialist teams into a connected content ecosystem powered by common standards, shared platforms and modern ways of working. This role exists to define how that ecosystem operates, bring teams together around a single delivery model and ensure technology investments deliver lasting organisational change. It is a critical leadership role responsible for turning strategy into repeatable ways of working that enable Dyson to create world-class content at greater speed, scale and consistency.
Benefits
At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.
Working policy
At Dyson, our vibrant campus culture is built on in-person collaboration, creativity, and shared learning. Working side by side not only fuels our innovation, but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment, we do not offer a regular hybrid working arrangement.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Marketing Transformation - Senior Manager in Bristol employer: Dyson
Dyson is an exceptional employer, offering a dynamic work environment that fosters innovation and creativity in the beauty sector. With offices in both Malmesbury and London, employees benefit from a collaborative culture that encourages professional growth and development, alongside competitive compensation and unique product launches. Join us to be part of a forward-thinking team that values diverse perspectives and champions cutting-edge technology.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Transformation - Senior Manager in Bristol
✨Show Your Creative Side
In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Dyson and show them what you can bring to the table.
✨Engage in Marketing Communities
Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Dyson are looking for.
✨Leverage Social Media
Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Dyson on these platforms can catch the eye of recruiters and show you're genuinely interested in them.
✨Attend Industry Events
Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Dyson. Bring your business cards and be prepared to chat about how you can contribute!
We think you need these skills to ace Marketing Transformation - Senior Manager in Bristol
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Dyson. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of Dyson:Show us that you’ve done your homework! In your application, briefly mention what you admire about Dyson’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at Dyson
✨Showcase Your Creative Campaigns
Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Dyson will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
✨Know Your Digital Tools Inside Out
If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.
✨Be Ready for Scenario-Based Questions
At Dyson, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
✨Demonstrate Your Passion for Marketing
As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
