At a Glance
- Tasks: Lead social media campaigns and ensure timely delivery of high-quality content.
- Company: Join Dyson, a global tech innovator transforming everyday products.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on continuous improvement and collaboration.
- Why this job: Shape Dyson's global voice and influence millions through innovative social content.
- Qualifications: 3-5 years in social media production and strong project management skills.
The predicted salary is between 45000 - 55000 £ per year.
About us
Dyson is a global technology company powered by ingenuity and relentless curiosity. We reimagine everyday products through radical innovation—from vacuums and hair care to air purification and robotics. Our teams thrive on challenge and continuous improvement. Our work is fast-paced, collaborative, and deeply connected to Dyson’s mission of solving problems others ignore. Joining the team to shape the voice and vision of Dyson worldwide, influencing how millions of people experience our brand.
About the role
We are looking for a determined Senior Delivery Manager with experience delivering social‑first campaigns. This role is a 12‑month FTC, starting immediately, and will be based at our Malmesbury campus. In this role you’ll coordinate and deliver social media content on time and to specification. You will work closely with teams across New Product Development (NPD), campaigns and partners to ensure all content meets brief requirements, is quality‑checked and accurately uploaded to our social publishing platform (Sprinklr) and asset library (Content Hub). Your work will drive consistency, efficiency and high standards for Dyson’s social media content worldwide, supporting effective and quality delivery across all markets for both Owned and Paid social media channels.
Key Responsibilities
- Effective Campaign & Project Delivery
- Collaborate: partner directly with Project Managers and the Hogarth delivery team to map out, align and optimise all timelines for upcoming Brand360 and always‑on social content deliverables.
- Schedule management: own and maintain the content delivery roadmap, ensuring clarity across NPD, campaigns and Social & Partnerships output.
- Brief alignment: liaise closely with the Social & Partnerships team and Business Unit owners to confirm content meets brief requirements, helping to resolve any delivery gaps.
- Issue resolution: anticipate, flag and elevate delivery issues or delays to the right teams, solving problems before they impact campaigns.
- Champion best practice: work with social strategists and creatives to upskill and coach delivery teams on social‑first content formats and technical requirements.
- Content Quality Control & Asset Distribution
- Quality assurance: review a wide range of content across multiple channels for accuracy, channel best practice and format specifications including thumbnails, captions (VTTs), music licensing and copy consistency. Work with project teams to resolve any issues or missing elements.
- Asset delivery: upload approved content from Content Hub to Sprinklr for publishing, adhering to all tagging and technical protocols.
- Social delivery decks: create and own comprehensive delivery decks summarising all necessary elements for social teams, including post copy, asset locations and content metadata.
- Global distribution: share final delivery decks with the Global Social Media Community to drive engagement and consistent adoption.
- Point of contact: act as the go‑to for all regional and global teams on content handover, troubleshooting and best practices.
- Platform Expertise & Process Optimisation
- Platform champion: become a power user and champion for Content Hub (our campaign asset library) and Sprinklr (social publishing), onboarding new users and standardising processes.
- Delivery partner excellence: build strong relationships with our paid production partners at Hogarth, enabling strong working relationships and holding them to account for quality of delivery.
- Full Brand360 Campaign view: think beyond the immediate ask, considering gaps in plans, impacts of other workstreams and potential external factors that may influence delivery.
- Continuous improvement: propose and implement workflow improvements, identifying pain points and championing new, more efficient ways of working.
- Data‑informed: leverage analytics and feedback loops regarding asset adoption and publishing to drive ongoing optimisation of delivery practices.
About you
An experienced manager with 3‑5 years in social media production or delivery management. Detail‑obsessed, with a knack for spotting issues before they scale. Proven expert in working with Content Hub, Sprinklr and third‑party delivery platforms. Expert in social content, best practices and platform nuances. Comfortable managing multiple projects and timelines, able to pivot and communicate clearly with diverse teams. Proactive and willing to challenge the status quo to raise the bar for content quality and delivery.
Equal Opportunity Employer
Dyson is an equal opportunity employer. We welcome applications from all backgrounds and make employment decisions without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or any other dimension of diversity.
Senior Social Content Delivery Manager (FTC) in Malmesbury employer: Dyson Institute
Dyson is an exceptional employer, offering a dynamic and innovative work environment at our Malmesbury campus. We prioritise employee growth through continuous learning opportunities and foster a collaborative culture that encourages creativity and problem-solving. With a commitment to diversity and inclusion, Dyson provides a supportive atmosphere where every team member can thrive and contribute to shaping the future of technology.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Social Content Delivery Manager (FTC) in Malmesbury
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Dyson. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Show off your skills! If you've got a portfolio or examples of your social media campaigns, bring them along to interviews. It’s a great way to demonstrate your expertise and creativity.
✨Tip Number 3
Be ready to discuss your problem-solving skills. Think of specific examples where you’ve tackled challenges in social content delivery. Dyson loves a proactive approach!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Dyson team.
We think you need these skills to ace Senior Social Content Delivery Manager (FTC) in Malmesbury
Some tips for your application 🫡
Show Your Passion for Social Media:When writing your application, let your enthusiasm for social media shine through! We want to see how you’ve engaged with social-first campaigns in the past and how you can bring that energy to Dyson.
Be Detail-Obsessed:Since this role is all about quality control, make sure your application is free from typos and errors. We appreciate candidates who pay attention to detail, so double-check everything before hitting send!
Tailor Your Experience:Don’t just send a generic CV! Highlight your relevant experience in social media production and delivery management. We’re looking for specific examples of how you’ve successfully managed projects and collaborated with teams.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Dyson team!
How to prepare for a job interview at Dyson Institute
✨Know Your Stuff
Before the interview, dive deep into Dyson's social media presence and campaigns. Familiarise yourself with their tone, style, and recent projects. This will not only show your genuine interest but also help you discuss how your experience aligns with their needs.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed social-first campaigns. Highlight your problem-solving skills and how you've resolved issues in content delivery. Use metrics to demonstrate your impact—numbers speak volumes!
✨Be a Team Player
Since collaboration is key at Dyson, be ready to discuss how you've worked with cross-functional teams in the past. Share stories that illustrate your ability to communicate effectively and build strong relationships with diverse stakeholders.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions ready. Inquire about their current challenges in social media delivery or how they measure success for their campaigns. This shows you're thinking critically about the role and are eager to contribute.