At a Glance
- Tasks: Shape and deliver Dyson’s Sustainable Sales channel strategy for impactful growth.
- Company: Join Dyson, a leader in innovative technology and customer experience.
- Benefits: Comprehensive financial, lifestyle, and health benefits tailored to your needs.
- Other info: Dynamic, inclusive environment fostering collaboration and creativity.
- Why this job: Make a real impact on sustainability while driving business success.
- Qualifications: Commercial experience with refurbished or sustainable products and strong analytical skills.
The predicted salary is between 60000 - 80000 € per year.
At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. Our Customer team shapes extraordinary experiences for Dyson owners worldwide. We deliver proactive, fast, and thoughtful support that makes customers feel valued. We build loyalty through meaningful engagement, inspire advocacy, and turn every interaction into long‑term connection. Guided by our principles - effortless experiences, global consistency, personalisation, and relentless improvement - we ensure every customer’s journey with Dyson is exceptional.
As Senior Manager of Commercial Refurb, you’ll help shape and deliver Dyson’s Sustainable Sales channel strategy. You’ll translate regional priorities into local action, working closely with cross-functional teams and local markets to build a profitable, sustainable channel portfolio. Your focus: contribute to Dyson’s goals on sustainability and growth—making a real impact as you help drive our next phase.
Key Responsibilities- Channel Strategy & Execution: Support new Sustainable Sales channel projects—help build business cases, set up commercial frameworks, and contribute to operational design. Assist with mapping sales networks and setting standards for store design and customer experience.
- Regional Collaboration: Partner with Supply Chain, Finance, Commercial, and Communications to launch and optimize plans in each market. Act as a main liaison, providing feedback and coordinating between teams.
- Market Support & Partnership: Maintain relationships with local market teams. Guide them in adapting strategies and evolving their channel portfolio, factoring in local culture and commercial needs.
- Insight & Analysis: Conduct market and competitor analysis, review business models, and track financial drivers. Use analytical frameworks to inform strategy, collaborating with senior leaders and commercial planning teams.
- Performance Monitoring: Define and track key performance indicators. Share insights and best practices to improve channel performance across regions.
- Business Case Support: Help prepare business cases for new projects and initiatives. Ensure proposals are well-aligned, thorough, and ready for discussion at approval forums.
- Post-Launch Review: Work with stakeholders to monitor projects after launch. Support continuous improvement and measure business impact.
About You
- Commercial experience, ideally with refurbished or sustainable products, in multi-market settings.
- Strategic mindset: skilled at analysing markets, spotting opportunities, and shaping action plans.
- Collaborative: experienced in working across divisions and geographies, with strong cultural awareness and adaptability.
- Analytical and results-focused: adept at managing KPIs, generating insights, and driving improvements.
- Clear communicator: able to make strategy easy to understand and gain support from different teams.
At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.
Working policy: At Dyson, our vibrant campus culture is built on in-person collaboration, creativity, and shared learning. Working side by side not only fuels our innovation, but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment, we do not offer a regular hybrid working arrangement.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Senior Manager - Commercial Refurb employer: Dyson GmbH
Dyson is an exceptional employer that fosters a vibrant campus culture, encouraging in-person collaboration and creativity among its employees. With a strong focus on sustainability and innovation, the Senior Manager - Commercial Refurb role offers unique opportunities for professional growth and meaningful impact within a diverse and inclusive environment. Employees benefit from a comprehensive package of financial, lifestyle, and health benefits tailored to support them at every stage of life.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Manager - Commercial Refurb
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Dyson. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by understanding Dyson's values and how they align with your experience. Show them you’re not just a fit for the role, but for the company culture too!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help drive Dyson’s sustainable sales strategy. Make it clear why you’re the perfect match for the Senior Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Dyson team.
We think you need these skills to ace Senior Manager - Commercial Refurb
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Senior Manager - Commercial Refurb role. Highlight your commercial experience, especially in sustainable products, and show how you can contribute to Dyson's goals.
Showcase Your Strategic Mindset:In your application, demonstrate your ability to analyse markets and spot opportunities. Use examples from your past experiences where you've successfully shaped action plans or contributed to strategic initiatives, as this is key for the role.
Emphasise Collaboration Skills:Since the role involves working across various teams and geographies, make sure to highlight your collaborative experiences. Share instances where you've worked with diverse teams and how you adapted to different cultures and needs.
Keep It Clear and Concise:When writing your application, clarity is crucial. Make your points easy to understand and avoid jargon. This will help ensure that your strategy and insights resonate with the hiring team at Dyson. And remember, apply through our website for the best chance!
How to prepare for a job interview at Dyson GmbH
✨Know Your Stuff
Before the interview, dive deep into Dyson's mission and values, especially around sustainability and customer experience. Familiarise yourself with their current projects in the Sustainable Sales channel to show you’re genuinely interested and informed.
✨Showcase Your Collaboration Skills
Since the role involves working across various teams, prepare examples of how you've successfully collaborated in the past. Highlight your ability to adapt to different cultures and communicate effectively with diverse groups.
✨Be Data-Driven
Brush up on your analytical skills! Be ready to discuss how you've used data to inform strategy or improve performance in previous roles. Bring specific examples of KPIs you've managed and the insights you've generated.
✨Prepare Thoughtful Questions
Think of insightful questions that demonstrate your strategic mindset. Ask about how Dyson measures success in their Sustainable Sales channel or what challenges they foresee in the market. This shows you're not just interested in the role, but also in the company's future.
