Platform Lead

Platform Lead

Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team to create and manage engaging content across various platforms.
  • Company: Join Dyson, a forward-thinking tech company that values diversity and innovation.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Why this job: Shape the future of digital experiences and make a real impact at Dyson.
  • Qualifications: 5+ years in CMS platforms and strong leadership skills required.
  • Other info: Dynamic work environment with global collaboration and agile project management.

The predicted salary is between 36000 - 60000 £ per year.

As a Platform Lead reporting to the Platform Content Manager, you own the content build strategy, execution best practices and operational delivery for a specific content platform or channel. You manage a team of content experts across platforms such as Salesforce Marketing Cloud & Service Cloud, App, Zoovu, AEM, Hybris, Magento 2, and a range of CRM platforms.

Responsibilities

  • Own the content build strategy, execution best practices and operational delivery for your Platform channel.
  • Lead and develop a team of content experts; guide recruitment and training to ensure high quality content experiences.
  • Be at the forefront of your platform for the team, request enhancements to improve owner experience and campaign capability, stay up to date with all functionality, and create guides on how to use Dyson platforms effectively.
  • Train platform users across teams globally and ensure content platforms are well understood and utilized.
  • Plan, manage and execute an agile sprint delivery process tailored to fit Revenue, Marketing and Business Unit teams for your Platform stream; build and roll out content pages, deliverables and assets in line with campaign timings.
  • Collaborate with Experience Delivery Managers or IT Project Managers to ensure projects are delivered on time and to brief specs.
  • Provide regular updates to Platform Content Management on content delivery progress and the operational process framework for content builds, continually improving efficiency and effectiveness through workflows, templating and automation.
  • Develop and manage platform and content configurations, including knowledge of content build capabilities and coding language to maximise the value of our content solutions (e.g., queries for databases, audience targeting, layouts and modules within emails, notifications, and CMS).
  • Work with category stakeholders to design, shape and write end-to-end omnichannel digital experiences to deliver a world-class owner experience and surface campaigns and new products.
  • Manage third-party content administration suppliers, scale experiences across platforms, and oversee SLAs for content delivery and quality.
  • Localise and activate content with cross-functional and global teams in line with NPD and campaign launch timings; train other Dyson digital teams to understand platforms and drive quality, consistency and on-time activation.

Qualifications

  • 5+ years of experience using CMS platforms, preferably Salesforce Marketing/Service Cloud, AEM, Hybris, Magento, Sitecore, SAP CRM.
  • Skilled in planning and delivering content through agile sprints.
  • Experience working with and managing an offshore or global team in content delivery is advantageous.
  • Ability to motivate, engage and inspire a team; accountable for their output and project deliverables.
  • Content delivery management and production experience.
  • Resilience and composure to guide projects and teams through issues and deliver high-quality business outcomes.
  • Experience in Digital Transformation and a strategic view of business organisational needs.
  • Good working knowledge of Microsoft Office and preferably the Atlassian suite.
  • Team player and self-starter with strong communication skills at all levels.

About Dyson

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Platform Lead employer: Dyson GmbH

Dyson is an exceptional employer that fosters a dynamic and inclusive work culture, where innovation and collaboration thrive. As a Platform Lead, you will have the opportunity to lead a talented team of content experts while benefiting from comprehensive training and development programmes tailored to enhance your skills. Located in a vibrant environment, Dyson offers a unique chance to contribute to cutting-edge technology and digital transformation, ensuring that your work has a meaningful impact on the global stage.
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Contact Detail:

Dyson GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Platform Lead

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Platform Lead role and ask if they know anyone in the industry who might be hiring.

✨Tip Number 2

Prepare for interviews by researching the company and its platforms. Familiarise yourself with their content strategies and think about how you can contribute to their goals. This will show you're genuinely interested and ready to hit the ground running!

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience with CMS platforms and agile sprints makes you the perfect fit for the role. Keep it concise but impactful, highlighting your leadership skills and ability to inspire teams.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Platform Lead

Content Build Strategy
Execution Best Practices
Operational Delivery
Team Leadership
Recruitment and Training
Agile Sprint Delivery
Project Management
CMS Platforms (Salesforce Marketing Cloud, AEM, Hybris, Magento)
Content Configuration Management
Digital Transformation
Communication Skills
Collaboration with Cross-Functional Teams
Third-Party Content Administration
Resilience and Composure
Microsoft Office and Atlassian Suite Proficiency

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with CMS platforms and agile sprints. We want to see how your skills align with the role of Platform Lead, so don’t hold back on showcasing your relevant achievements!

Showcase Your Leadership Skills: As a Platform Lead, you'll be managing a team of content experts. Use your application to demonstrate your ability to motivate and inspire others. Share examples of how you've successfully led teams in the past – we love a good success story!

Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’re the perfect fit for the role.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!

How to prepare for a job interview at Dyson GmbH

✨Know Your Platforms Inside Out

Make sure you’re well-versed in the specific platforms mentioned in the job description, like Salesforce Marketing Cloud and AEM. Familiarise yourself with their functionalities and how they can enhance content delivery. This will show your potential employer that you’re not just a candidate, but someone who can hit the ground running.

✨Showcase Your Leadership Skills

As a Platform Lead, you’ll be managing a team of content experts. Prepare examples of how you’ve successfully led teams in the past, focusing on recruitment, training, and motivating others. Highlight any experience you have in managing global teams or offshore resources, as this will be a key aspect of the role.

✨Demonstrate Agile Experience

Since the role involves planning and delivering content through agile sprints, be ready to discuss your experience with agile methodologies. Bring examples of how you’ve managed projects in an agile environment, including any tools you’ve used to facilitate this process. This will help illustrate your ability to adapt and deliver efficiently.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and resilience. Think of scenarios where you faced challenges in content delivery or team management, and how you overcame them. This will demonstrate your composure under pressure and your strategic thinking abilities, which are crucial for the role.

Platform Lead
Dyson GmbH
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