Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better.
Our E‑Commerce team is at the centre of how we connect directly with owners. By selling directly, we control the experience end‑to‑end—delivering exclusive machines, deeper relationships, and continuous innovation in how people discover and buy Dyson technology.
About the role
As our Head of E-Commerce, you will define and lead Dyson’s e‑commerce strategy across GB&I—owning performance, shaping the experience, and unlocking growth.
You will:
- Set the vision for e‑commerce sales and experience, driving both strategy and execution across all online channels.
- Own and outperform monthly and annual targets across D2C, marketplaces and refurbished channels.
- Shape the traffic acquisition strategy in partnership with media and marketing teams.
- Build and execute long-term plans for sustainable growth, aligned to local market dynamics and Dyson global principles.
- Drive performance across all e‑commerce channels, with full accountability for volume and gross margin.
- Ensure operational excellence across site development, order fulfilment and system implementation.
- Accelerate direct‑to‑consumer growth by executing global strategies across all key customer touchpoints.
- Lead cross‑functional alignment, ensuring consistent delivery across commercial, marketing, digital and operational teams.
- Build, lead and develop a high‑performing team, raising capability and setting a high performance bar.
- Own business planning, including forecasting, budgeting and trading rhythms to support decision‑making.
- Continuously improve performance through innovation, experimentation and data‑led insight.
About you
To succeed in this role, you will bring:
- Significant experience in e‑commerce sales, ideally within premium branded retail, with strong market understanding and a clear passion for digital commerce.
- A proactive, high‑energy approach, with the ability to quickly adapt and lead in new environments.
- A hands‑on leadership style, comfortable operating at both strategic and executional levels in fast‑moving settings.
- An entrepreneurial mindset—you embrace ambiguity, spot opportunity, and are driven to win and continuously improve.
- Proven leadership capability, building engaged, high‑performing teams while developing and nurturing talent.
- Strong influencing skills, with the ability to drive alignment and change across functions and levels.
- Commercial sharpness, consistently identifying and unlocking revenue and margin opportunities.
- Strategic thinking, balancing long‑term direction with short‑term delivery in complex, matrixed environments.
- Clear and concise communication, able to simplify complexity and maintain strong attention to detail in digital contexts.
- A data‑led approach, using insight to inform decisions and embedding a data‑first mindset across teams.
- Fluency in English.
Reward
At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.
Working policy
Our campus culture is built on connection—collaboration in person, shared creativity, and hands‑on learning. That’s why we don’t offer a hybrid arrangement. Working side by side powers our best ideas, fuels belonging, and keeps us pushing boundaries together.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Head of E-Commerce (12 Month FTC) in Malmesbury employer: Dyson GmbH
Dyson is an exceptional employer that fosters a vibrant and innovative work culture, where technology enthusiasts can thrive. As a Dyson Expert in Liverpool Warrington, you'll enjoy competitive benefits including 27 days of annual leave, a quarterly performance-related bonus, and discounts on Dyson machines, all while being part of a team that values creativity and customer engagement. With ample opportunities for personal growth and development, you will play a pivotal role in shaping remarkable customer experiences and driving the success of our pioneering products.
StudySmarter Expert Advice🤫
We think this is how you could land Head of E-Commerce (12 Month FTC) in Malmesbury
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Dyson GmbH are looking for when hiring for a Head of E-Commerce (12 Month FTC).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Dyson GmbH for the Head of E-Commerce (12 Month FTC), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Dyson GmbH as a Head of E-Commerce (12 Month FTC), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Dyson GmbH’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Head of E-Commerce (12 Month FTC).
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Dyson GmbH, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Dyson GmbH's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Dyson GmbH. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Dyson GmbH
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Dyson GmbH uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Dyson GmbH. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
