Claims & Performance Manager in Malmesbury
Claims & Performance Manager

Claims & Performance Manager in Malmesbury

Malmesbury Full-Time 42000 - 84000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead scientific evidence for product performance claims in Dyson's innovative beauty category.
  • Company: Join Dyson, a global tech leader redefining hair care with cutting-edge products.
  • Benefits: Enjoy performance bonuses, discounts, free lunches, and wellness support.
  • Why this job: Make a real impact by ensuring our products deliver on their promises.
  • Qualifications: Degree in science with experience in personal care testing and strong analytical skills.
  • Other info: Dynamic campus culture fostering collaboration and creativity.

The predicted salary is between 42000 - 84000 ÂŁ per year.

Dyson is a global technology company with a unique philosophy - to solve problems that others ignore. It transforms every category it enters with radical and iconic re‑inventions that work, perform and look very different. Our Beauty category is redefining hair care with innovative products like the Dyson Supersonic™, Airwrap™, Airstrait™ and Corrale™. We are committed to delivering exceptional performance and empowering consumers to achieve superior results. At Dyson, we want to know everything there is to know about hair. We're obsessed with the science behind hair and use it to engineer our technology. No guesswork, no gimmicks, just tried and tested science.

About The Team

The Claims and Performance team at Dyson works closely with our Commercial, Research, Design and Development (RDD), Regulatory, and Legal teams to develop appropriate test methods and capability that support our claims ambitions, using labs within and outside of Dyson. They travel to supervise consumer trials and are involved in novel research with contract and academic partners to evidence new claims, ensuring that Dyson can defend all its performance claims, treading the line between compelling claims that sell products and differentiate us from our competitors, whilst having persuasive, comprehensive data to support advertising.

About The Role

As a Claims and Performance Manager at Dyson, you will ensure that we have robust and durable scientific evidence before making any statements about our product performance to the world, with a focus on new products in our beauty category. Your responsibilities include overseeing claims, methods, testing and evidence for one or more Dyson product categories. You will develop claim substantiation strategies, collaborate with RDD to fine‑tune product specifications and validate test methods. Additionally, you will represent Dyson at international standards working groups, assist local market teams in designing region‑specific research, and coach commercial managers on advertising requirements. Identifying new endorsement opportunities, commissioning external test houses, and delivering accurate reports will be part of your role. You will also provide technical expertise in legal discussions and represent Dyson as an expert witness.

About You

  • Degree‑qualified scientist with solid experience in personal care and household care testing and claims.
  • Highly technical, understanding the impact of regulations and test metrics on advertising claims.
  • Analytical with strong numeracy skills, able to scrutinize claims and identify potential challenges to the validity of Dyson's advertising.
  • Demonstrates the ability to design, organize, and execute comprehensive test plans that consider multiple variables and complex technical factors.
  • Possesses a strategic mindset to ensure all relevant scenarios, potential risks, and dependencies are accounted for, enabling robust validation of products, processes, or claims.
  • Provides clear and well‑documented risk assessments to the business, particularly in relation to technical data and claims substantiation strategy.
  • Proactively identifies potential risks, communicates their impact, and advises on mitigation plans to support informed business decision‑making.
  • Strategic thinker, identifying opportunities for new test methods and concepts that benefit our product categories and influence industry standards.
  • Ability to connect internal technical developments, standards, and legal challenges.
  • Engaging, influential, and professional communicator, capable of challenging opinions and providing clarity to both technical and non‑technical audiences.
  • Excellent organizer, planner, and self‑starter, adept at prioritization and communication across all business levels.
  • Ideally, experience and knowledge of domestic appliances.
  • Proficiency in Microsoft Office, particularly Excel and PowerPoint.
  • Willingness to relocate as the role may require global mobility.

We're committed to our campus culture and don’t look to offer a regular hybrid working arrangement. This helps us to achieve the spirit of Dyson – collaboration, creativity, and inventiveness – in our inspiring, social, and dynamic workspaces.

Benefits

  • Performance‑related bonus scheme
  • Life assurance
  • Discounts on Dyson machines and retail discounts
  • Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon)
  • Free on‑site lunches, fruit, and hot drinks
  • Free on‑site sports centre, gym, hair salon, and lifestyle assistance (concierge)
  • Electric vehicle salary sacrifice scheme
  • Ability to purchase additional holiday
  • Private medical insurance and dental insurance
  • Employee assistance programme, digital GP, on‑site physio and GP, prescription service, fertility treatment support

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Claims & Performance Manager in Malmesbury employer: Dyson GmbH

Dyson is an exceptional employer that fosters a culture of collaboration, creativity, and innovation within its dynamic campus environment. Employees benefit from a comprehensive range of perks, including performance-related bonuses, free on-site amenities, and opportunities for personal and professional growth, all while working at the forefront of technology in the beauty category. With a commitment to diversity and inclusion, Dyson values unique perspectives and empowers its team members to make impactful contributions.
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Contact Detail:

Dyson GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims & Performance Manager in Malmesbury

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those at Dyson. A friendly chat can open doors and give you insights that a job description just can't.

✨Tip Number 2

Prepare for interviews by diving deep into Dyson's products and values. Show us you're not just another candidate; demonstrate your passion for innovation and how you can contribute to our beauty category.

✨Tip Number 3

Practice your pitch! Be ready to explain how your skills align with the Claims & Performance Manager role. We want to hear how you can help us back up our bold claims with solid evidence.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're serious about joining the Dyson team.

We think you need these skills to ace Claims & Performance Manager in Malmesbury

Scientific Evidence Evaluation
Claims Substantiation Strategies
Test Method Development
Regulatory Knowledge
Analytical Skills
Numeracy Skills
Risk Assessment
Strategic Thinking
Technical Communication
Project Management
Collaboration with Cross-Functional Teams
Organisational Skills
Proficiency in Microsoft Excel
Proficiency in Microsoft PowerPoint
Consumer Research Design

Some tips for your application 🫡

Show Your Passion for Science: When you're writing your application, let your enthusiasm for science and technology shine through. We want to see how your background aligns with our obsession for understanding hair and the innovative products we create.

Be Specific About Your Experience: Make sure to highlight your relevant experience in personal care and household care testing. We love details, so share specific examples of how you've tackled challenges and contributed to claims substantiation in your previous roles.

Tailor Your Application: Don’t just send a generic application! Tailor it to reflect the unique aspects of the Claims & Performance Manager role. Show us how your skills and experiences make you the perfect fit for our team at Dyson.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us that you’re serious about joining our innovative team!

How to prepare for a job interview at Dyson GmbH

✨Know Your Science

As a Claims & Performance Manager, you'll need to demonstrate a solid understanding of the science behind hair care products. Brush up on relevant research and be ready to discuss how scientific evidence supports product claims. This will show your technical expertise and passion for the role.

✨Prepare for Technical Questions

Expect to face questions about regulations, test metrics, and how they impact advertising claims. Prepare examples from your past experience where you successfully navigated these challenges. This will highlight your analytical skills and strategic mindset.

✨Showcase Your Collaboration Skills

You'll be working closely with various teams, so be ready to discuss your experience in cross-functional collaboration. Share specific examples of how you've worked with RDD, legal, or commercial teams to achieve common goals. This will demonstrate your ability to connect with different stakeholders.

✨Think Ahead

The role requires a strategic thinker who can identify new test methods and concepts. Come prepared with ideas on how you could innovate within the Claims and Performance team. This will show that you're not just reactive but proactive in driving the team's success.

Claims & Performance Manager in Malmesbury
Dyson GmbH
Location: Malmesbury
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  • Claims & Performance Manager in Malmesbury

    Malmesbury
    Full-Time
    42000 - 84000 ÂŁ / year (est.)
  • D

    Dyson GmbH

    1000-5000
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