At a Glance
- Tasks: Manage and grow the partnership with John Lewis, driving performance and unlocking new opportunities.
- Company: Join Dyson, a leader in innovative technology with a commitment to excellence.
- Benefits: Competitive salary and the chance to work with a premium brand.
- Other info: Opportunity for career growth in a diverse and inclusive environment.
- Why this job: Be part of a dynamic team that influences key retail partnerships and drives real impact.
- Qualifications: Experience in managing retail accounts and strong data-driven decision-making skills.
The predicted salary is between 59576 - 70089 £ per year.
At Dyson, we solve the problems others ignore. Our technology is engineered without compromise—and how we bring it to market is no different. We are looking for a Key Account Executive to lead the day‑to‑day management and growth of our partnership with John Lewis Partnership —one of the UK’s most influential premium retailers. This is a role for a commercially sharp, data‑driven individual who thrives on ownership and accountability. You will drive performance, unlock growth opportunities, and ensure Dyson is executed “Best in Class” across every customer touchpoint.
What you’ll be responsible for:
- Supporting the Senior KAM to deliver sustained, profitable growth across the John Lewis account in all areas of the Dyson portfolio.
- Own forecasting, planning, and performance tracking against clear commercial targets.
- Identify and unlock new opportunities across range, category, and retail activation.
- Help build and execute joint business plans through data and insight to unlock mutual ambition.
- Be the trusted day‑to‑day contact for John Lewis buyers and stakeholders.
- Build strong, credible relationships based on insight, clarity, and delivery.
- Influence decision‑making through data, proposition strength, and commercial logic.
- Ensure Dyson is flawlessly represented across in-store and online environments.
- Lead promotional planning and execution—focused on impact, not activity.
- Drive availability, visibility, and conversion through rigorous performance management.
- Partner cross‑functionally to elevate content, merchandising, and customer journey.
- Execute launches and key trading moments with precision and pace.
- Analyse performance data to uncover trends, risks, and opportunities.
- Translate insight into clear, actionable plans to support Senior KAM.
- Continuously refine forecasts and strategies based on real‑time performance.
About you:
- Experience managing retail or national accounts, ideally in a premium or technology‑led brand.
- Strong commercial instinct with the ability to manage and influence P&L performance.
- Confidence working with data to inform decisions and challenge thinking.
- Proven ability to build credible, lasting customer relationships.
- High attention to detail with the drive to execute at pace.
- A proactive, ownership mindset—you see what needs to be done and make it happen.
How we define success:
- Consistent delivery of sales, profit, and growth targets.
- Strong, trusted partnership with John Lewis stakeholders.
- Clear improvements in availability, visibility, and conversion.
- Execution that reflects the quality and precision of Dyson technology.
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Key Account Executive – John Lewis Partnership in City of Westminster employer: Dyson GmbH
Dyson is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. As a Key Account Executive, you will benefit from a culture that values ownership and accountability, alongside opportunities for professional growth through meaningful partnerships with prestigious retailers like John Lewis. With a commitment to diversity and inclusion, Dyson fosters a supportive atmosphere that empowers employees to thrive and make a significant impact in the retail sector.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Executive – John Lewis Partnership in City of Westminster
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Dyson GmbH, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Dyson GmbH!
We think you need these skills to ace Key Account Executive – John Lewis Partnership in City of Westminster
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Dyson GmbH, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Dyson GmbH and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Dyson GmbH that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Dyson GmbH
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
