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- Tasks: Lead scientific evidence for product performance claims in Dyson's innovative beauty category.
- Company: Join Dyson, a global tech leader redefining hair care with cutting-edge products.
- Benefits: Enjoy competitive salary, performance bonuses, and fantastic on-site perks.
- Why this job: Make a real impact by ensuring our products deliver exceptional results backed by science.
- Qualifications: Degree in science with experience in personal care testing and strong analytical skills.
- Other info: Dynamic campus culture with opportunities for global mobility and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Salary: Competitive
Job Family: Compliance, Ethics and Sustainability
Location: United Kingdom - Malmesbury Office
About Us
Dyson is a global technology company with a unique philosophy - to solve problems that others ignore. It transforms every category it enters with radical and iconic re-inventions that work, perform and look very different. Our Beauty category is redefining hair care with innovative products like the Dyson Supersonic™, Airwrap™, Airstrait™ and Corrale™. We are committed to delivering exceptional performance and empowering consumers to achieve superior results. At Dyson, we want to know everything there is to know about hair. We’re obsessed with the science behind hair and use it to engineer our technology. No guesswork, no gimmicks, just tried and tested science.
About The Team
The Claims and Performance team at Dyson work closely with our Commercial, Research, Design, and Development (RDD), Regulatory, and Legal teams to develop appropriate test methods and capability that support our claims ambitions, using labs within and outside of Dyson. They travel to supervise consumer trials and are involved in novel research with contract and academic partners to evidence new claims, ensuring that Dyson can defend all its performance claims, treading the line between compelling claims that sell products and differentiate us from our competitors, whilst having persuasive, comprehensive data to support advertising.
About The Role
As a Claims and Performance Manager at Dyson, you will ensure that we have robust and durable scientific evidence before making any statements about our product performance to the world, with a focus on new products in our beauty category. Your responsibilities include overseeing claims, methods, testing, and evidence for one or more Dyson product categories. You will develop claim substantiation strategies, collaborate with RDD to fine-tune product specifications and validate test methods. Additionally, you will represent Dyson at international standards working groups, assist local market teams in designing region-specific research, and coach commercial managers on advertising requirements. Identifying new endorsement opportunities, commissioning external test houses, and delivering accurate reports will be part of your role. You will also provide technical expertise in legal discussions and represent Dyson as an expert witness.
About You
- Degree-qualified scientist with solid experience in personal care and household care testing and claims
- Highly technical, understanding the impact of regulations and test metrics on advertising claims
- Analytical with strong numeracy skills, able to scrutinize claims and identify potential challenges to the validity of Dyson's advertising
- Demonstrates the ability to design, organize, and execute comprehensive test plans that consider multiple variables and complex technical factors.
- Possesses a strategic mindset to ensure all relevant scenarios, potential risks, and dependencies are accounted for, enabling robust validation of products, processes, or claims.
- Provides clear and well-documented risk assessments to the business, particularly in relation to technical data and claims substantiation strategy.
- Proactively identifies potential risks, communicates their impact, and advises on mitigation plans to support informed business decision-making.
- Strategic thinker, identifying opportunities for new test methods and concepts that benefit our product categories and influence industry standards
- Ability to connect internal technical developments, standards, and legal challenges
- Engaging, influential, and professional communicator, capable of challenging opinions and providing clarity to both technical and non-technical audiences
- Excellent organizer, planner, and self-starter, adept at prioritization and communication across all business levels
- Ideally, experience and knowledge of domestic appliances
- Proficiency in Microsoft Office, particularly Excel and PowerPoint
- Willingness to relocate as the role may require global mobility
We’re committed to our campus culture and don’t look to offer a regular hybrid working arrangement. This helps us to achieve the spirit of Dyson – collaboration, creativity, and inventiveness – in our inspiring, social, and dynamic workspaces.
Benefits
- Performance-related bonus scheme
- Competitive pension scheme
- Life assurance
- Discounts on Dyson machines and retail discounts
- Free bus travel to and from campus (from Bristol, Bath, Chippenham, and Swindon)
- 27 days’ holiday (plus bank holidays)
- Free on-site lunches, fruit, and hot drinks
- Free on-site sports centre, gym, hair salon, and lifestyle assistance (concierge)
- Electric vehicle salary sacrifice scheme
- Ability to purchase additional holiday
- Private medical insurance and dental insurance
- Employee assistance programme, digital GP, on-site physio and GP, prescription service, fertility treatment support
Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
Claims & Performance Manager in Malmesbury employer: Dyson Benelux
Contact Detail:
Dyson Benelux Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims & Performance Manager in Malmesbury
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Dyson. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Prepare for interviews by knowing your stuff. Research Dyson's products and their claims. Show us you’re passionate about the beauty category and how you can contribute!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly.
We think you need these skills to ace Claims & Performance Manager in Malmesbury
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Claims & Performance Manager role. Highlight your relevant experience in personal care testing and claims, and show us how your skills align with Dyson's innovative approach.
Showcase Your Analytical Skills: We love a good number cruncher! When writing your application, emphasise your analytical abilities and how you've used them to scrutinise claims or develop test plans. This will help us see your fit for the role.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and achievements, making it easy for us to understand your qualifications and how you can contribute to our team.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Dyson Benelux
✨Know Your Science
As a Claims & Performance Manager, you'll need to demonstrate a solid understanding of the science behind hair care products. Brush up on relevant research and be ready to discuss how scientific evidence supports product claims. This will show your technical expertise and passion for the role.
✨Prepare for Technical Questions
Expect questions that dive deep into testing methods and regulatory impacts on advertising claims. Familiarise yourself with the latest industry standards and be prepared to discuss how you would approach designing comprehensive test plans. This will highlight your analytical skills and strategic mindset.
✨Showcase Your Communication Skills
You'll need to communicate complex technical information clearly to both technical and non-technical audiences. Prepare examples of how you've successfully conveyed challenging concepts in the past. This will demonstrate your ability to engage and influence stakeholders effectively.
✨Think Strategically
Be ready to discuss how you identify new opportunities for test methods and concepts. Think about potential risks and how you would mitigate them. Showing that you can think ahead and plan strategically will set you apart as a candidate who can contribute to Dyson's innovative culture.
