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- Tasks: Support users with tech issues and ensure smooth desktop operations.
- Company: Join DYOPATH, a company that values relationships and teamwork.
- Benefits: Enjoy competitive benefits like flexible spending accounts and professional development opportunities.
- Why this job: Be part of a culture that prioritises family, fun, and doing the right thing.
- Qualifications: No specific experience required; just a passion for tech and helping others.
- Other info: DYOPATH has been awarded Great Place to Work for four consecutive years!
The predicted salary is between 28800 - 43200 £ per year.
If so, look no further because we’ve got the right seat for you!
At DYOPATH, our core values represent what we are internally and how we treat others externally. We follow the ethos of LOVE – Living Our Values Everyday – and our individual departments truly embody those values as we grow together as ONE DYOPATH.
At DYOPATH, we live our core values every day through relationships with co-workers and their families, clients, partners, and vendors. Our core values define who we are. They are the heart and soul of our culture. They unite our team by highlighting what is critically important to the business and they govern how we make decisions each and every day.
Core Values
Client Focus
Our clients are the lifeblood of our organization, the fuel to our passion, and are deserving of an exceptional experience.
Courageous Communication
We listen with empathy, we encourage open and honest communication, and we actively build trust by expressing our vulnerability.
Do the Right Thing
We embrace accountability, hold each other to the highest standards, and always do what’s right, even when no one is watching.
Relentless Passion
We obsess about providing our clients and coworkers with the best experience possible.
Family Compassion
We prioritize family health by facilitating sustainable relationships and work habits, having fun, not taking ourselves too seriously, and laughing together.
DYOPATH has won the Great Place to Work award 4 years in a row!
We believe in taking care of our team, which is why our benefits packages are competitive. Click below to learn more about the benefits our team members LOVE.
- Company-paid short and long-term disability
- 401(k) with company match
- Flexible Spending Accounts (HealthCare & Dependent Care FSAs)
- Health Savings Account (HSA)
- Voluntary life insurance for employee, spouse, and child(ren)
- Voluntary Aflac insurance options (Hospital, Critical Illness, Accident)
- Voluntary legal and identity protection
- Voluntary pet Insurance through MetLife
PROFESSIONAL DEVELOPMENT
- DYOPATH utilizes numerous learning delivery methods to ensure an inclusive and fun learning environment
- Partnership with top technical training programs, such as the IT Workforce Accelerator Program offered through Illinois Central College (ICC)
- Ongoing opportunities and resources for personal and professional development
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Desktop Support Analyst II employer: DYOPATH LLC
Contact Detail:
DYOPATH LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Support Analyst II
✨Tip Number 1
Familiarise yourself with DYOPATH's core values, especially 'Client Focus' and 'Courageous Communication'. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Showcase your technical skills relevant to the Desktop Support Analyst II role by discussing specific tools and technologies you've used. Be prepared to share examples of how you've resolved issues efficiently and improved user experiences.
✨Tip Number 3
Engage with current employees on platforms like LinkedIn. Ask them about their experiences at DYOPATH and what they value most about the company culture. This can provide insights that you can reference during your application process.
✨Tip Number 4
Prepare for potential scenario-based questions that assess your problem-solving abilities. Think of past situations where you had to think on your feet and how you communicated effectively with clients or team members.
We think you need these skills to ace Desktop Support Analyst II
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand DYOPATH's core values. Reflect these values in your application to show that you align with their ethos of LOVE – Living Our Values Everyday.
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to desktop support. Use keywords from the job description to demonstrate that you meet the requirements for the Desktop Support Analyst II position.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for providing exceptional client experiences. Mention how you embody the core values of DYOPATH, particularly Client Focus and Courageous Communication.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at DYOPATH LLC
✨Understand DYOPATH's Core Values
Before your interview, take some time to familiarise yourself with DYOPATH's core values. Understanding their ethos of LOVE and how they prioritise client focus, courageous communication, and family compassion will help you align your answers with what they value most.
✨Showcase Your Technical Skills
As a Desktop Support Analyst II, you'll need to demonstrate your technical expertise. Be prepared to discuss specific tools and technologies you've worked with, and consider bringing examples of past challenges you've solved to showcase your problem-solving skills.
✨Prepare for Behavioural Questions
Expect questions that assess how you embody DYOPATH's values in real-life situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses, focusing on times when you demonstrated accountability or provided exceptional client service.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask your interviewers. This shows your genuine interest in the role and the company. You might ask about their approach to professional development or how they foster a supportive team environment.
