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- Tasks: Help clients understand and utilise Dynatrace's Digital Experience tools for data-driven insights.
- Company: Join Dynatrace, a leader in software intelligence and digital transformation.
- Benefits: Enjoy a hybrid work model, career development, and a creative team environment.
- Other info: Dynamic role with opportunities to innovate and grow in a supportive culture.
- Why this job: Make a real impact by helping diverse clients enhance their digital experiences.
- Qualifications: Bachelor’s degree and 2-3 years in customer success or data analysis; fluent in French.
The predicted salary is between 35000 - 45000 £ per year.
Your role at Dynatrace involves providing software intelligence to simplify cloud complexity and accelerate digital transformation. As a Data Analytics Consultant, you will work with our newest customers who are starting their Digital Experience journey with Dynatrace. You will be exposed to a variety of clients across different verticals (retail, auto, finance, travel, etc.) to help foster engagement and usage of the Dynatrace Digital Experience components.
Your main objective will be to help the customer understand why Digital Experience is critical to their monitoring strategy while assisting them in taking their first steps in Dynatrace tool usage. You will receive training to become an expert in our Digital Experience components of Synthetic Monitoring, Real User Monitoring (RUM), and Session Replay. You will be both a product evangelist and data analyst as you help customers address their most critical data-driven business problems.
Responsibilities:- A customer-first attitude that focuses on enablement and curiosity as you learn the unique needs of each customer.
- Becoming adept with our Digital Experience components to find important data that will help improve performance for your customers.
- Excellent prioritization and organizational skills to manage day-to-day delivery to a large and varied customer base.
- Looking for opportunities to help newer customers mature with Digital Experience and expand their usage of Dynatrace.
- Creating concise analysis and enablement deliverables for clients to highlight the value of Dynatrace.
- Focusing efforts with a consultative mindset to identify needs across varied industry verticals.
- Bachelor’s degree in Computer Information Systems, Computer Science, Business, Marketing, Statistics, Mathematics, Economics, or related disciplines.
- 2-3 years of experience in a customer success role or data analysis consultative role, with strong client-facing communication and presentation expertise.
- Adept and comfortable in a customer-facing role as a conversation and strategy leader.
- Fluent understanding of the French language as the customer base will be primarily French.
- Experience in data-driven analysis – excellent at working with, understanding, and analysing data.
- Basic understanding of web technologies including HTML, JS, CSS, networking, Content Delivery Networks, Cloud; basic understanding of Chrome Dev Tools and Webpage test.
- Familiarity with analysis tools including Google Analytics, Adobe, Advanced Excel, Tableau, SPSS, R, etc.
- Stellar conceptualization and communication skills.
- Proven ability to work under pressure and handle multiple conflicting priorities.
- Self-starter who thinks proactively and develops solutions.
- Desire to learn new technology and deliver successful outcomes for stakeholders at all levels.
- Excellent organizational, problem-solving, and analytical skills with keen attention to detail.
- A one-product software company creating real value for the largest enterprises and millions of end customers globally.
- Working with the latest technologies and at the forefront of innovation in tech.
- A hybrid working model that combines home and in-office work.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor-made career development program recognizing your potential and supporting you in achieving your career goals.
Data Analyst (French Speaking) in Maidenhead employer: Dynatrace
Contact Detail:
Dynatrace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Analyst (French Speaking) in Maidenhead
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills as a Data Analyst can help solve their specific problems. Tailor your examples to show you understand their needs.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Data Analyst (French Speaking) in Maidenhead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Data Analyst. Highlight your experience in data analysis and customer success, especially any relevant projects or tools you've used that align with Dynatrace's focus on Digital Experience.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for data analytics and how you can help customers on their Digital Experience journey. Don’t forget to mention your French language skills!
Showcase Your Skills: In your application, be sure to highlight your technical skills, especially with tools like Google Analytics or Tableau. Mention any experience you have with web technologies, as this will resonate well with the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on your journey with Dynatrace!
How to prepare for a job interview at Dynatrace
✨Know Your Data
Make sure you brush up on your data analysis skills and tools like Google Analytics or Tableau. Be ready to discuss how you've used data to solve problems in the past, especially in a customer-facing role.
✨Speak Their Language
Since this role requires fluency in French, practice your language skills! Prepare to answer questions in French and be ready to explain technical concepts clearly to clients who may not be as familiar with the technology.
✨Understand the Product
Familiarise yourself with Dynatrace's Digital Experience components like Synthetic Monitoring and Real User Monitoring. Show enthusiasm for the product and be prepared to discuss how these tools can benefit customers in various industries.
✨Customer-Centric Mindset
Demonstrate your customer-first attitude by sharing examples of how you've engaged with clients in the past. Highlight your ability to listen, understand their needs, and provide tailored solutions that drive success.