Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer renewals, coordinate with teams, and generate quotes 120 days in advance.
- Company: Dynatrace is a leader in unified observability and security, partnering with top cloud providers.
- Benefits: Enjoy competitive pay, a culture of excellence, and opportunities to work with industry leaders.
- Why this job: Join a dynamic team, engage with key stakeholders, and make an impact in a fast-paced environment.
- Qualifications: Experience in software renewals, strong organisational skills, and excellent communication abilities required.
- Other info: Fluency in Italian is advantageous; knowledge of Dynatrace products is a plus.
The predicted salary is between 28800 - 43200 £ per year.
Your role at Dynatrace involves managing and tracking the entire renewal process, coordinating and communicating customer renewal intentions with Sales, Finance, and other members of the organization. You will work closely with partners and customers internally and externally, understanding contracts and the different terms and conditions aligned with each customer.
Key responsibilities include:
- Generating and sending quotes 120 days in advance that meet the customers' contractual requirements.
- Engaging customers in a value discussion surrounding their renewal and building relationships with key stakeholders to aid on-time renewals.
- Collaborating with Account Managers and Customer Success Managers on customer strategies and sales plans.
- Providing information to internal and external customers regarding quotes, reinstatements, co-termination, and consolidation of contracts.
- Working in a team environment to ensure the completion of assigned tasks within specified deadlines for an assigned region.
- Providing information for internal management reporting and meeting all contractual and reporting deadlines.
- Performing additional duties as required.
What will help you succeed:
- Experience working with software renewals.
- Proven ability to assess, manage, and operate effectively given multiple priorities in a time-sensitive environment.
- Proven ability to manage high volumes of renewals at any given time.
- Self-starter, highly motivated, and committed to getting results.
- Strong organizational skills, including detailed record-keeping, excellent and independent follow-through, and a high degree of accuracy.
- Excellent verbal and written communication skills.
- Proven track record of flexibility in a team setting.
- Excellent word processing and spreadsheet experience in MS Word and Excel.
Desired Skills/Competencies:
- Italian spoken and written advantageous.
- Knowledge of Dynatrace software products.
- Knowledge of licensing and product pricing.
- Basic sales skills.
- Good numeracy skills.
Why you will love being a Dynatracer:
Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognise and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernise and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace.
Renewals Representative II - Italian speaking employer: dynaTrace software GmbH
Contact Detail:
dynaTrace software GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Renewals Representative II - Italian speaking
✨Tip Number 1
Familiarise yourself with the Dynatrace software products and their licensing structures. Understanding these details will not only help you in discussions but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Brush up on your Italian language skills, especially in a business context. Being able to communicate effectively with Italian-speaking clients will set you apart from other candidates and show that you're ready to engage with key stakeholders.
✨Tip Number 3
Network with current or former employees of Dynatrace on platforms like LinkedIn. They can provide insights into the company culture and the renewal process, which can be invaluable during your application and interview.
✨Tip Number 4
Prepare for potential scenario-based questions related to managing high volumes of renewals. Think of examples from your past experiences where you've successfully handled multiple priorities and met deadlines, as this will showcase your organisational skills.
We think you need these skills to ace Renewals Representative II - Italian speaking
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Renewals Representative II at Dynatrace. Familiarise yourself with the renewal process, customer engagement strategies, and the importance of communication within teams.
Tailor Your CV: Highlight your experience with software renewals and any relevant skills that align with the job description. Emphasise your organisational skills, attention to detail, and ability to manage multiple priorities effectively.
Craft a Compelling Cover Letter: In your cover letter, discuss your motivation for applying to Dynatrace and how your background makes you a suitable candidate. Mention your proficiency in Italian and any knowledge of Dynatrace products or licensing that could set you apart.
Proofread Your Application: Ensure that your CV and cover letter are free from errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at dynaTrace software GmbH
✨Understand the Renewal Process
Familiarise yourself with the entire renewal process, including how to manage and track renewals. Be prepared to discuss your experience in coordinating with different departments like Sales and Finance, as this will show your understanding of the role.
✨Showcase Your Communication Skills
Since the role involves engaging with customers and building relationships, practice articulating your thoughts clearly. Highlight any previous experiences where you successfully communicated complex information to stakeholders.
✨Demonstrate Organisational Skills
Prepare examples that showcase your ability to manage multiple priorities and deadlines. Discuss how you keep detailed records and ensure accuracy in your work, as these are crucial for success in this position.
✨Research Dynatrace Products
Having knowledge about Dynatrace software products and their licensing will give you an edge. Make sure to review their offerings and be ready to discuss how you can contribute to their success in the renewal process.
