Dynatrace LLC is seeking a motivated OnDemand Tech Support professional to help customers optimize web performance and ecommerce experiences. You will triage tickets, perform hands-on configuration, and craft synthetic scripts while building expertise in Dynatrace Digital Experience and related querying languages.
You will deliver proactive analysis, participate in customer meetings, and contribute to knowledge sharing through documentation and enablement sessions for internal teams.
#J-18808-LjbffrTech Support Engineer, SaaS Observability & DX in Maidenhead employer: Dynatrace LLC
At Dynatrace, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Technical Support Engineer, you'll have the opportunity to grow your expertise in web technology and Ecommerce while working alongside a team of dedicated professionals who are passionate about delivering top-notch support. With a focus on employee development, we offer comprehensive training and career advancement opportunities, ensuring that you not only contribute to our success but also thrive in your own professional journey.
