Sales Development Representative in Maidenhead

The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads.

• Qualify leads and prospects based on defined criteria.
• Profile assigned accounts and drive outbound prospecting to generate new business.
• Must call into senior IT management at Fortune 1000 as part of lead development and qualification. E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support.
• Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools.
• Develop an understanding of the account’s business issues and other relevant information.
• Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences.
• Educate prospects about Dynatrace enterprise solutions.
• Use CRM-Salesforce.com to track activities.
• Attend weekly territory forecast meetings and update team on progress of identified activities.
• Work to meet defined metrics goals.
• Provide input to marketing including feedback on quality of leads from marketing programs.

• College diploma/university degree required.
• Equivalent Military experience will be considered.

• Understanding of IT operations management solutions a plus.
• Experience using a CRM preferred, specifically Salesforce.
• High level of commitment to exceptional customer service and relationship build.
• Strong written and verbal communication skills.
• Strong problem solving, organizational and interpersonal skills.
• Ability to work both individually and in a team environment.
• Self-motivated with the ability to work in a fast paced and constantly changing environment.

• We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance.
• Mental health support through our Employee Assistance Program.
• Four company-designated extra paid days off for you to recharge batteries.
• Our hybrid working model and flexible working hours offer you the flexibility you need.
• Purchase company stock (NYSE:DT) at a discounted price and become a shareholder.
• Company-wide learning perks, designated team's learning days, and more.
• A day of paid volunteer time to support a community or cause you care about.
• We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!
• Most of our offices and teams are proudly multicultural.

Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets. Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy.