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- Tasks: Support CRM solutions in Dynamics 365 and collaborate with stakeholders.
- Company: Join a forward-thinking company focused on customer engagement.
- Benefits: Full-time role with competitive salary and growth opportunities.
- Other info: Dynamic work environment with opportunities for professional development.
- Why this job: Make a real impact by optimising CRM solutions and enhancing customer experiences.
- Qualifications: Experience with Dynamics 365 CE and strong analytical skills required.
The predicted salary is between 45000 - 55000 £ per year.
We are looking for a D365 CE Functional Consultant to support the implementation and optimization of CRM solutions within Dynamics 365. You will work closely with business stakeholders to gather requirements, configure system functionalities, and ensure effective delivery of customer engagement solutions.
Key Responsibilities
- Gather and analyze business requirements related to CRM processes
- Configure Dynamics 365 CE modules such as Sales, Customer Service, and Marketing
- Collaborate with technical teams for customizations and integrations
- Support testing activities including unit testing and UAT
- Identify process improvements and recommend system enhancements
- Assist in data migration and system configuration activities
- Provide functional support during implementation and post-go-live
- Create and maintain functional documentation
- Stay updated with Dynamics 365 CE features and best practices
Required Skills & Qualifications
- Strong experience with Dynamics 365 CE / CRM modules
- Understanding of customer engagement processes and workflows
- Experience in system configuration and implementation
- Strong analytical and problem-solving skills
- Ability to communicate effectively with stakeholders
Preferred Qualifications
- Experience with Power Platform tools
- Exposure to integrations with external systems
Experience
- 4–6 years of experience in D365 CE functional roles
Education
- Bachelor’s degree in Business, Information Technology, or related field
D365 CE Functional Consultant in London employer: Dynatechconsultancy
Contact Detail:
Dynatechconsultancy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 CE Functional Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the D365 CE space and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you to a hiring manager.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your experience with Dynamics 365 CE. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common D365 CE scenarios. Be ready to discuss how you've gathered requirements, configured modules, and improved processes in past roles. Practice makes perfect!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find the right role that matches your skills and aspirations. Plus, it shows you're serious about joining our team!
We think you need these skills to ace D365 CE Functional Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Dynamics 365 CE and CRM modules. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about D365 CE and how your background makes you a perfect fit for our team. Keep it engaging and personal – we love to see your personality!
Showcase Your Problem-Solving Skills: In your application, highlight specific examples where you've tackled challenges in CRM processes or system configurations. We’re looking for those strong analytical skills, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Dynatechconsultancy
✨Know Your D365 CE Inside Out
Make sure you brush up on your knowledge of Dynamics 365 CE modules like Sales, Customer Service, and Marketing. Be ready to discuss how you've configured these systems in the past and any specific challenges you've faced.
✨Understand Business Requirements
Prepare to demonstrate your ability to gather and analyse business requirements. Think of examples where you've successfully collaborated with stakeholders to identify their needs and how you translated those into effective CRM solutions.
✨Showcase Your Problem-Solving Skills
Be ready to tackle hypothetical scenarios during the interview. They might ask how you'd handle a specific issue with system configuration or data migration. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Stay Updated on Best Practices
Familiarise yourself with the latest features and best practices in Dynamics 365 CE. Mention any recent updates or trends in the industry that could impact customer engagement processes, showing that you're proactive and knowledgeable.