Director, Research Science

The Director, Research Science is responsible for furthering the position of Dynata as a thought leader with our clients, internal stakeholders, and in the marketing research/first-party data industry. As part of this objective, they provide expert consultation and guidance to clients and internal teams on sampling/methodology issues and/or issues impacting the research participant experience, helping to set quality standards and build quality and methodological rigour into Dynata’s work. They speak authoritatively on these issues, carrying out research-on-research, creating material and content (e.g., for articles, POVs, training), and giving presentations and training for internal, client, and industry audiences – all of which demonstrate convincingly Dynata’s commitment to quality and sound research methodology. Although working closely, day to day, with AMER-based colleagues, the role is based in EMEA and has an EMEA focus.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Troubleshoot/conduct detailed project data quality investigations; communicate with internal teams and end clients to provide explanations, solutions, and recommendations.
• Answer sample/sampling-related and other methodological questions from client-facing, product, panel, and platform teams.
• Support internal (cross-Dynata) projects or initiatives, bringing a research methodology voice and/or research expertise to the table.
• Assist in complex proposals/pitches and selected client relationship management activities (as an SME), provide training for internal teams (online, webinar, etc.).
• Consult and manage original research on relevant industry issues or on Dynata company-wide initiatives for key internal stakeholders (such as Marketing and top management).
• Create and deliver primary/secondary RoR for conference presentations, webinars, Sales and Marketing usage, etc.
• Represent Dynata as a thought leader through creating and presenting conference speeches and papers as well as supporting Marketing with research methodology-based articles and opinion pieces.
• Develop written and presented content for Dynata as when required.
• Deliver training courses to select external clients with the aim of increasing sales or reducing friction in the relationship.

REQUIRED SKILLS & QUALIFICATIONS

• 8+ years work experience in the Market Research industry, either at a research company or a supplier to market research.
• Expert proficiency in Microsoft Word, Excel and PowerPoint (a working knowledge of SPSS may be an advantage).
• Understanding of research industry, research theory and practices.
• Demonstrate leadership capabilities including mentoring and coaching.
• Proven results in managing changing priorities as well as maintaining direction and focus through pro-active planning and organised approaches to work, in order to meet deadlines and manage time effectively.
• Must demonstrate strong attention to detail and be conscientious, reliable and punctual.
• Demonstrates a strong customer and business partnerships orientation, and works well across functions, in order to service internal and external clients in a timely fashion.
• Able to adjust communication skills to communicate complex ideas and insights to different target audiences at differing levels of skills and experiences.
• Demonstrate sensitivity to cultural differences while still maintaining the highest levels of ability in all aspects of communications: written, oral, listening, expressing ideas.
• Able to understand and appropriately apply company business strategy and processes to local/country objectives.
• Ability to work effectively independently and harmoniously within a team while communicating a “can do” attitude and a positive outlook.
• Willing to “pitch in” and do more than is required.

Dynata is the world’s largest first-party data and insights platform. With a reach that encompasses 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization. Dynata serves nearly 6,000 market research, media and advertising agencies, publishers, consulting and investment firms and corporate customers in North America, South America, Europe, and Asia-Pacific.

At Dynata, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. Dynata welcomes and encourages applications from people with disabilities. We are committed to an inclusive work culture for all our employees. Accommodations by request can be made for all aspects of the selection process.