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For Companies At a Glance
- Tasks: Lead exciting international projects and build strong client partnerships.
- Company: Join Dynata, the global leader in digital data collection and market insights.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Be at the forefront of innovation and make a real impact in the marketing world.
- Qualifications: Experience in project management and strong client relationship skills.
- Other info: Dynamic work environment with a focus on collaboration and career advancement.
The predicted salary is between 43200 - 72000 £ per year.
A unique opportunity to be at the heart of international innovation and strategy for the global leader in consumer and B2B insights.
COMPANY OVERVIEW
Dynata are the world’s leading digital data collection company. As market leader we are uniquely positioned as a single source solution for digital market research projects and ad measurement. Supported by cutting edge technology and the largest, highest quality opted-in research panels we bring the voice of the individual to the entire marketing spectrum, from market research to marketing and advertising. Dynata serves nearly 6,000 market research agencies, media and advertising agencies, consulting & investment firms and healthcare and corporate customers in the Americas, Europe, and Asia-Pacific.
THE ROLE
The Senior Project Manager is responsible for creating strong client partnerships and acting as the primary escalation for all assigned client projects. The Senior Project Manager will directly manage the day-to-day operations of their projects. They will have direct contact with clients throughout the execution of their projects and will act as an extension of the client’s team. Major responsibilities include questionnaire review and design consultation, managing fieldwork/data collection, reviewing/providing deliverables, mentoring junior PMs, and acting as the first point of escalation for client/project questions and concerns.
The role will coordinate with other PMs, Team Leads, Professional services and the traffic escalations team to exceed client expectations through:
- Flawless and consistent delivery
- Empathy for and understanding other roles, departments, and functions
- Solid judgment with a keen sense of urgency
- Fine balance of involvement and empowerment
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Act at the primary operations escalation point for all assigned projects, internally and externally
- Partner with internal teams to grow the existing business and actively participate in client’s growth strategy
- Identify and support new business growth
- Build a strong reputation with clients as a Research Subject Matter Expert, providing informed consultation and championing project best practices — including end‑to‑end project processes, survey review, programming flow, data checks, methodology guidance, and working knowledge of client lists.
- Demonstrate proven ability in managing client relationships, leading day‑to‑day engagement, resolving escalations, and coordinating internal teams to ensure a consistently high‑quality client experience.
- Manage and own outcomes of market research projects from commissioning to invoice.
- Exceeding client expectations through flawless delivery, using good judgement on degree of involvement based on strategic/critical value:
- Review medium to complex questionnaires to support research best practices and device agnostic design
- Make appropriate sampling methodology recommendations and guidance to achieve client objectives
- Lead high visibility/complex projects
- Lead client kick off calls where appropriate
- Coordinate internal resources for project support
- Provide guidance and troubleshoot project delivery challenges
- Foster collaboration via mutual trust and respect with clients, sales, professional services, and the delivery team to continuously improve results on project
Senior Project Manager in London employer: Dynata, LLC
Contact Detail:
Dynata, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Project Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Senior Project Manager role.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. We want you to show off your knowledge about Dynata and how you can contribute to their innovative strategies. Tailor your answers to reflect their values and mission!
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it aligns with the role. We suggest doing mock interviews with friends or using online resources to refine your delivery.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the position. We believe this small gesture can set you apart from other candidates.
We think you need these skills to ace Senior Project Manager in London
Some tips for your application 🫡
Show Your Project Management Skills: When writing your application, make sure to highlight your project management experience. We want to see how you've successfully managed client relationships and delivered projects on time. Use specific examples that demonstrate your ability to handle complex projects and exceed client expectations.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Senior Project Manager role. We love seeing candidates who understand our company and can articulate how their skills align with our needs. Mention specific aspects of the job description that resonate with you.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon unless it’s relevant to the role, and make sure your key achievements stand out. Remember, less is often more!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, it shows you’re genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at Dynata, LLC
✨Know Your Stuff
Before the interview, dive deep into Dynata's services and recent projects. Understand their role in the market research landscape and be ready to discuss how your experience aligns with their needs. This shows you’re not just interested in any job, but specifically in contributing to their mission.
✨Showcase Your Project Management Skills
Prepare examples from your past experiences that highlight your ability to manage complex projects and client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how you’ve exceeded client expectations and resolved escalations.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about Dynata’s approach to project management and client engagement. This not only demonstrates your interest but also gives you a chance to assess if the company culture aligns with your values.
✨Emphasise Team Collaboration
Since the role involves working closely with various teams, be ready to discuss how you foster collaboration and build trust with colleagues and clients. Share specific instances where your teamwork led to successful project outcomes, showcasing your ability to balance involvement and empowerment.
