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- Tasks: Support mortgage applications from start to finish while providing excellent customer service.
- Company: Join a multi-award winning brokerage with over 15 years of experience in the property services sector.
- Benefits: Enjoy flexible working, health support, exclusive discounts, and ongoing learning opportunities.
- Why this job: Kick-start your career in finance with a supportive team and exciting social events.
- Qualifications: Strong work ethic, attention to detail, and good people skills are essential.
- Other info: Potential for commission earnings and opportunities for professional development.
The predicted salary is between 28800 - 42000 ÂŁ per year.
Are you a person with a strong work ethic, good attention to detail, task-accuracy and people skills? Are you looking to kick-start your career as an administrator in mortgage services? Perhaps you are already an administrator in another industry, looking to challenge yourself and gain experience in mortgage and financial services.
We are looking for a Mortgage Administrator to join our growing, thriving team. In our team you’ll develop your knowledge of specialist and complex mortgage applications, and work closely with customers, advisors and lenders to deliver exceptional client outcomes.
Benefits:- Health & Wellness Support: Aviva Digicare+ with 24/7 digital GP, annual health check, and mental health & nutritional consultations (including for immediate family/household), 20% discount with Nuffield Gym, 24/7 employee assistance programme and paid time off for doctors/dental appointments.
- Exclusive Discounts: Significant savings on estate agency, mortgage, and surveying services, access to “Perks at work” for products and services, including electrical and travel.
- Flexible Working & Holidays: 23 days annual leave (rising to 28) plus paid bank holidays. Partial WFH options available post-probation. Holiday purchase scheme available in addition.
- Social & Community Events: Business funded social committee including monthly company-funded social events, charity events, Summer BBQ, Christmas Party & Awards, plus paid charity day leave.
- Ongoing Learning Development: Access to LearnSmart training platform, CPD sessions, mentorship, and funded qualifications (e.g., CeMAP).
- Financial Security: company pension, day 1 Life Assurance, and company sick pay after probation.
What to expect:
- Competitive Salary, with up to ÂŁ500 commission per month on top.
- Provide administrative support for a range of cases, ranging from standard residential mortgages to portfolio buy-to-let and bridging finance.
- You’ll provide excellent customer service in processing mortgage applications from beginning to end, working closely with a mortgage advisor.
- You’ll maintain a busy case-load from a growing number of customers, that gives you opportunity to increase monthly commission income.
- You’ll stay informed on industry developments, with structured support.
- You’ll collaborate with other professionals (protection advisors, solicitors, tax advisors, estate agents).
- You’ll be involved in team building and company-organized social events.
- Depending on experience, you may start in a customer relations role as part of your training.
Dynamo is part of the Connells Group who are one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Mortgage Administrator employer: Dynamo
Contact Detail:
Dynamo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Administrator
✨Tip Number 1
Familiarise yourself with the mortgage industry. Understanding key terms and processes will not only boost your confidence but also impress potential employers during interviews. Consider reading up on recent trends or regulations in mortgage services.
✨Tip Number 2
Network with professionals in the mortgage sector. Attend industry events or join online forums to connect with current mortgage administrators or advisors. This can provide you with valuable insights and potentially lead to job referrals.
✨Tip Number 3
Highlight your customer service skills. As a Mortgage Administrator, you'll be working closely with clients, so showcasing your ability to communicate effectively and handle inquiries will set you apart from other candidates.
✨Tip Number 4
Prepare for situational interview questions. Think about scenarios where you've demonstrated attention to detail and problem-solving skills, as these are crucial in the role of a Mortgage Administrator. Practising your responses can help you feel more at ease during the interview.
We think you need these skills to ace Mortgage Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Mortgage Administrator role. Emphasise your attention to detail, customer service skills, and any administrative experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the mortgage industry and your desire to grow within it. Mention specific aspects of the job description that excite you and how your background makes you a great fit.
Highlight Relevant Skills: In your application, focus on skills such as task accuracy, communication, and teamwork. Provide examples of how you've successfully used these skills in previous roles or experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Mortgage Administrator.
How to prepare for a job interview at Dynamo
✨Research the Company
Before your interview, take some time to learn about the company and its values. Understanding their mission and recent developments in the mortgage industry will help you tailor your answers and show genuine interest.
✨Prepare for Common Questions
Anticipate questions related to your attention to detail and customer service skills. Be ready to provide examples from your past experiences that demonstrate how you've successfully handled similar situations.
✨Showcase Your People Skills
As a Mortgage Administrator, you'll be working closely with clients and advisors. Highlight your interpersonal skills during the interview by discussing how you effectively communicate and build relationships with others.
✨Ask Insightful Questions
At the end of the interview, ask questions that reflect your interest in the role and the company. Inquire about the team dynamics, training opportunities, or how success is measured in the position to show your enthusiasm.
