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- Tasks: Lead a dynamic team to drive sales and ensure top-notch customer service.
- Company: Join a thriving retail company focused on growth and community engagement.
- Benefits: Enjoy competitive pay, career development opportunities, and a vibrant work culture.
- Why this job: Be part of a supportive team that values your input and fosters personal growth.
- Qualifications: Looking for motivated individuals with leadership skills and a passion for retail.
- Other info: Opportunity for flexible hours and potential for advancement within the company.
The predicted salary is between 28800 - 43200 £ per year.
Position: Store Manager
Reports to: Area Manager
Job Purpose: The Store Manager will drive day to day sales growth within the store by successfully leading, developing, and motivating their team, promoting commercial awareness through the sales plan, building customer and colleague relationships with excellent communication, and maintaining a high standard of store presentation, health & safety, and Customer Service.
Key Responsibilities:
- Sets realistic objectives and targets, leading by example with the appropriate behaviours and impeccable standards of presentation throughout.
- Recruits, coaches, develops, and regularly reviews their team, in conjunction with the Area Manager, managing all sales, compliance, and HR-related processes in a timely manner.
- Works well within a team and builds strong business relationships both internally and externally.
- Communicates with respect and clearly at all levels using the appropriate methods and language.
- With input and guidance from the Area Manager, drives all commercial activity within the Store, ensuring the effective use of the sales process throughout the team.
- Pro-actively controls and manages all existing and potential customer data understanding the local market and competition.
- Understands and manages KPI performance reporting and follows up by applying the appropriate actions.
- Drives a high level of transactional compliance within the store team and ensures robust procedures for fraud prevention.
- Controls discount levels and regularly reviews transactions carried out by the team to meet set objectives.
- Pro-actively manages all processes and ensures compliance by regular self-assessment using the weekly Store Audit.
- With assistance and guidance from the Health & Safety Manager, takes accountability for H&S within the Store, including a 100% completion rate of the Monthly H&S Checklist to ensure that the store is a safe place to work and buy from.
- Demonstrates and encourages exemplary customer service at all times.
- Actively manages any complaints received, to ensure satisfactory resolution in a timely manner, in line with company standards.
- Any other reasonable duties as required.
Key Accountabilities:
- Compliance with the Store Commercial & Development plans as agreed with the Area Manager.
- Compliance with all Operational Procedures and Policies as determined by the Business.
- Compliance with all Health & Safety Regulations, in line with the Health & Safety Manager.
- Compliance with the Grey Fleet & Hire car policy as determined by the Business.
Retail Store Manager employer: Dynamix Recruitment ltd
Contact Detail:
Dynamix Recruitment ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Familiarise yourself with the latest retail trends and customer service best practices. This knowledge will not only help you in interviews but also demonstrate your commitment to driving sales growth and enhancing customer experiences.
✨Tip Number 2
Network with current or former retail managers to gain insights into the role and the company culture. They can provide valuable information that can help you tailor your approach and show that you understand the expectations of a Store Manager.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team or improved sales in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively during any interviews.
✨Tip Number 4
Research the company’s values and mission statement. Be ready to explain how your personal values align with theirs, as this will show your potential employer that you are a good cultural fit for the team.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management. Focus on your achievements in driving sales, team leadership, and customer service excellence, as these are key aspects of the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've successfully managed teams, improved sales, or enhanced customer satisfaction in previous roles.
Highlight Key Skills: In your application, emphasise skills such as communication, team development, and commercial awareness. Use keywords from the job description to demonstrate that you understand the role and its requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Store Manager.
How to prepare for a job interview at Dynamix Recruitment ltd
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your coaching and development strategies.
✨Demonstrate Commercial Awareness
Understand the company's sales plan and be ready to discuss how you can drive sales growth. Research the local market and competition to show that you can effectively manage customer data and commercial activity.
✨Emphasise Communication Skills
Effective communication is key in this role. Prepare to discuss how you build relationships with both customers and colleagues, and provide examples of how you've resolved conflicts or complaints in a professional manner.
✨Highlight Your Compliance Knowledge
Familiarise yourself with health and safety regulations and operational procedures relevant to the retail environment. Be ready to explain how you ensure compliance and maintain high standards within your team.
