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For Companies At a Glance
- Tasks: Lead and motivate your team to drive sales and ensure excellent customer service.
- Company: Join a dynamic retail company focused on growth and customer satisfaction.
- Benefits: Enjoy competitive pay, career development opportunities, and a vibrant work environment.
- Why this job: Be part of a supportive culture that values teamwork and personal growth.
- Qualifications: Previous retail experience and strong leadership skills are essential.
- Other info: This role offers a chance to make a real impact in the store's success.
The predicted salary is between 28800 - 43200 £ per year.
Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.
Reports to: Area Manager
Job Purpose: The Store Manager will drive day to day sales growth within the store by successfully leading, developing, and motivating their team, promoting commercial awareness through the sales plan, building customer and colleague relationships with excellent communication, and maintaining a high standard of store presentation, health & safety, and Customer Service.
Key Responsibilities:
- Sets realistic objectives and targets, leading by example with the appropriate behaviours and impeccable standards of presentation throughout.
- Recruits, coaches, develops, and regularly reviews their team, in conjunction with the Area Manager, managing all sales, compliance, and HR-related processes in a timely manner.
- Works well within a team and builds strong business relationships both internally and externally.
- Communicates with respect and clearly at all levels using the appropriate methods and language.
- With input and guidance from the Area Manager, drives all commercial activity within the Store, ensuring the effective use of the sales process throughout the team.
- Pro-actively controls and manages all existing and potential customer data understanding the local market and competition.
- Understands and manages KPI performance reporting and follows up by applying the appropriate actions.
- Drives a high level of transactional compliance within the store team and ensures robust procedures for fraud prevention.
- Controls discount levels and regularly reviews transactions carried out by the team to meet set objectives.
- Pro-actively manages all processes and ensures compliance by regular self-assessment using the weekly Store Audit.
- With assistance and guidance from the Health & Safety Manager, takes accountability for H&S within the Store, including a 100% completion rate of the Monthly H&S Checklist to ensure that the store is a safe place to work and buy from.
- Demonstrates and encourages exemplary customer service at all times.
- Actively manages any complaints received, to ensure satisfactory resolution in a timely manner, in line with company standards.
- Any other reasonable duties as required.
Key Accountabilities:
- Compliance with the Store Commercial & Development plans as agreed with the Area Manager.
- Compliance with all Operational Procedures and Policies as determined by the Business.
- Compliance with all Health & Safety Regulations, in line with the Health & Safety Manager.
- Compliance with the Grey Fleet & Hire car policy as determined by the Business.
Retail Store Manager employer: Dynamix Recruitment ltd
Contact Detail:
Dynamix Recruitment ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Familiarise yourself with the latest retail trends and customer service best practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying ahead in the retail industry.
✨Tip Number 2
Network with current or former employees of the company. They can provide valuable insights into the company culture and expectations, which can be a great advantage during your interview.
✨Tip Number 3
Prepare specific examples of how you've successfully led a team or improved sales in previous roles. Being able to share concrete achievements will make you stand out as a candidate.
✨Tip Number 4
Research the local market and competition thoroughly. Understanding the dynamics of the area where the store is located will show your potential employer that you're proactive and ready to drive sales growth.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management. Focus on your achievements in sales growth, team leadership, and customer service to align with the key responsibilities of the Store Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your ability to lead a team. Mention specific examples of how you've successfully managed teams or improved store performance in previous roles.
Highlight Key Skills: In your application, emphasise skills such as communication, team development, and commercial awareness. These are crucial for the Store Manager position and should be evident in your written application.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are essential for a managerial role.
How to prepare for a job interview at Dynamix Recruitment ltd
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead and motivate your team. Be prepared to share examples of how you've successfully managed a team in the past, highlighting your coaching and development strategies.
✨Demonstrate Commercial Awareness
Understand the local market and competition before your interview. Be ready to discuss how you would drive sales growth and manage customer relationships effectively within the store.
✨Emphasise Communication Skills
Effective communication is key in this role. Prepare to discuss how you communicate with your team and customers, and provide examples of how you've resolved conflicts or complaints in a professional manner.
✨Prepare for Compliance Questions
Since compliance with operational procedures and health & safety regulations is crucial, be ready to talk about your experience with these areas. Think of specific instances where you've ensured compliance and maintained high standards.
