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- Tasks: Lead and motivate your team to drive sales and ensure excellent customer service.
- Company: Join a dynamic retail environment focused on growth and customer satisfaction.
- Benefits: Enjoy a collaborative work culture with opportunities for personal and professional development.
- Why this job: Be part of a team that values communication, safety, and high standards in a fun retail setting.
- Qualifications: Looking for strong leaders with great communication skills and a passion for retail.
- Other info: Opportunity to make a real impact in a fast-paced store environment.
Position: Assistant Store Manager Location: Edmonton Reports to: Store Manager Job Purpose: The Assistant Store Manager will drive day to day sales growth within the store by successfully leading, developing, and motivating their team, promoting commercial awareness through the sales plan, building customer and colleague relationships with excellent communication, and maintaining a high standard of store presentation, health & safety, and Customer Service. Key Responsibilities: • Sets realistic objectives and targets, leading by example with the appropriate behaviors and impeccable standards of presentation throughout • Recruits, coaches, develops, and regularly reviews their team, in conjunction with the Area Manager, managing all sales, compliance, and HR-related processes in a timely manner • Works well within a team and builds strong business relationships both internally and externally • Communicates with respect and clearly at all levels using the appropriate methods and language • With input and guidance from the Area Manager, drives all commercial activity within the Store, ensuring the effective use of the sales process throughout the team • Pro-actively controls and manages all existing and potential customer data understanding the local market and competition • Understands and manages KPI performance reporting and follows up by applying the appropriate actions • Drives a high level of transactional compliance within the store team and ensures robust procedures for fraud prevention • Controls discount levels and regularly reviews transactions carried out by the team to meet set objectives • Pro-actively manages all processes and ensures compliance by regular selfassessment using the weekly Store Audit • With assistance and guidance from the Health & Safety Manager, takes accountability for H&S within the Store, including a 100% completion rate of the Monthly H&S Checklist to ensure that the store is a safe place to work and buy from • Demonstrates and encourages exemplary customer service at all times • Actively manages any complaints received, to ensure satisfactory resolution in a timely manner, in line with company standards • Any other reasonable duties as required Key Accountabilities: Compliance with the Store Commercial & Development plans as agreed with the Area Manager Compliance with all Operational Procedures and Policies as determined by the Business Compliance with all Health & Safety Regulations, in line with the Health & Safety Manager Compliance with the Grey Fleet & Hire car policy as determined by the Business
Retail Assistant Store Manager employer: Dynamix Recruitment ltd
Contact Detail:
Dynamix Recruitment ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Store Manager
✨Tip Number 1
Familiarize yourself with the key responsibilities of an Assistant Store Manager. Understand how to set realistic objectives and targets, and think about examples from your past experience where you've successfully led a team or driven sales growth.
✨Tip Number 2
Brush up on your communication skills! Since this role requires clear communication at all levels, practice articulating your thoughts and ideas effectively. Consider role-playing scenarios where you might need to resolve customer complaints or motivate your team.
✨Tip Number 3
Research the local market and competition in Edmonton. Understanding the dynamics of the retail environment in your area will help you demonstrate your commercial awareness during the interview process.
✨Tip Number 4
Prepare to discuss your experience with compliance and health & safety regulations. Think of specific instances where you've ensured compliance in previous roles, as this is a crucial aspect of the Assistant Store Manager position.
We think you need these skills to ace Retail Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Store Manager position. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customize your CV to reflect your relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to meet the key accountabilities listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the company's values. Mention how your previous experiences align with the responsibilities of the Assistant Store Manager role.
Highlight Communication Skills: Since the role emphasizes strong communication, ensure you provide examples in your application that illustrate your ability to communicate effectively with both customers and team members.
How to prepare for a job interview at Dynamix Recruitment ltd
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed a team in the past, focusing on your coaching and development strategies.
✨Understand the Sales Process
Familiarize yourself with effective sales techniques and be ready to discuss how you would implement these in the store. Highlight any experience you have with driving sales growth and managing KPIs.
✨Emphasize Customer Service Excellence
Customer service is key in retail. Be prepared to share specific instances where you've gone above and beyond for customers, and how you would instill this mindset in your team.
✨Know Health & Safety Regulations
Since health and safety are crucial in a retail environment, brush up on relevant regulations and be ready to discuss how you would ensure compliance within the store. Mention any previous experience you have in maintaining a safe working environment.
