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For Companies At a Glance
- Tasks: Lead and motivate a team to drive sales and ensure excellent customer service.
- Company: Join a dynamic retail company focused on growth and customer satisfaction.
- Benefits: Enjoy competitive pay, career development opportunities, and a vibrant work culture.
- Why this job: Be part of a supportive team that values your input and fosters personal growth.
- Qualifications: No prior experience required; just bring your passion for retail and teamwork.
- Other info: Flexible hours perfect for students and a chance to develop leadership skills.
The predicted salary is between 28800 - 43200 £ per year.
The Store Manager is responsible for driving daily sales growth by effectively leading, developing, and motivating their team. They will enhance commercial awareness through strategic sales planning, foster strong customer and colleague relationships through clear communication, and uphold high standards in store presentation, health & safety, and customer service.
Key Responsibilities:
- Leadership & Team Development:
- Set realistic targets and lead by example with professional behaviour and high presentation standards.
- Recruit, coach, develop, and review team performance alongside the Area Manager, ensuring timely management of all sales, compliance, and HR-related processes.
- Sales & Commercial Management:
- Drive all commercial activities, ensuring the team effectively utilises the sales process.
- Manage existing and potential customer data, analysing the local market and competition.
- Monitor KPI performance reports and implement necessary follow-up actions.
- Ensure high levels of transactional compliance and enforce fraud prevention procedures.
- Oversee discount controls, regularly reviewing team transactions to meet sales objectives.
- Operational & Compliance Oversight:
- Conduct regular self-assessments using the weekly Store Audit to maintain compliance with company processes.
- Ensure adherence to all operational procedures and policies as established by the business.
- Take ownership of health & safety within the store, completing monthly H&S checklists with guidance from the Health & Safety Manager.
- Customer Service Excellence:
- Provide exemplary customer service, fostering a positive shopping experience.
- Proactively manage customer complaints to ensure swift and satisfactory resolutions, in line with company standards.
- Additional Duties:
- Collaborate effectively within a team, building strong business relationships internally and externally.
- Communicate professionally at all levels using appropriate methods and language.
- Carry out any other reasonable duties as required.
Key Accountabilities:
- Adherence to the Store Commercial & Development Plan in coordination with the Area Manager.
- Compliance with all company policies, operational procedures, and health & safety regulations.
- Implementation of the Grey Fleet & Hire Car Policy, as outlined by the business.
Retail Assistant Store Manager employer: Dynamix Recruitment ltd
Contact Detail:
Dynamix Recruitment ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Store Manager
✨Tip Number 1
Showcase your leadership skills during the interview. Be prepared to discuss specific examples of how you've successfully led a team in the past, focusing on your ability to motivate and develop others.
✨Tip Number 2
Familiarise yourself with the company's sales strategies and customer service standards. This will allow you to speak confidently about how you can contribute to driving sales growth and enhancing customer experiences.
✨Tip Number 3
Research the local market and competitors before your interview. Being knowledgeable about the retail landscape will demonstrate your commercial awareness and ability to analyse market trends effectively.
✨Tip Number 4
Prepare to discuss how you would handle operational compliance and health & safety within the store. Highlight any relevant experience you have in maintaining high standards in these areas to show you're a proactive candidate.
We think you need these skills to ace Retail Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Retail Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Leadership Skills: Emphasise your leadership and team development abilities in your CV and cover letter. Provide specific examples of how you've successfully led a team, set targets, and managed performance in previous roles.
Showcase Sales Experience: Demonstrate your sales and commercial management experience by including metrics or achievements that reflect your ability to drive sales growth. Mention any relevant tools or strategies you have used to analyse market data and improve performance.
Focus on Customer Service: Illustrate your commitment to customer service excellence. Share examples of how you've handled customer complaints effectively and contributed to a positive shopping experience in past positions.
How to prepare for a job interview at Dynamix Recruitment ltd
✨Showcase Your Leadership Skills
As a Retail Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you set realistic targets.
✨Understand Sales Processes
Familiarise yourself with effective sales strategies and be ready to discuss how you can drive commercial activities. Highlight any experience you have with managing customer data and analysing market trends to show your commercial awareness.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be prepared to share specific instances where you've provided exceptional service or resolved customer complaints effectively. This will demonstrate your commitment to fostering a positive shopping experience.
✨Know the Compliance Standards
Understanding operational procedures and compliance is crucial. Brush up on health and safety regulations and be ready to discuss how you ensure adherence to company policies in your previous roles.
