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- Tasks: Lead and motivate the team to drive sales and ensure excellent customer service.
- Company: Join a dynamic retail environment focused on growth and customer satisfaction.
- Benefits: Enjoy a supportive team culture and opportunities for personal development.
- Why this job: Be part of a vibrant team, make an impact, and develop your leadership skills.
- Qualifications: Looking for enthusiastic individuals with strong communication and teamwork skills.
- Other info: Opportunity for career advancement within a well-established company.
The predicted salary is between 27000 - 45000 £ per year.
Position: Assistant Store Manager Reports to: Area Manager Job Purpose: The Assistant Store Manager is responsible for driving daily sales growth by effectively leading, developing, and motivating their team. They will enhance commercial awareness through strategic sales planning, foster strong customer and colleague relationships through clear communication, and uphold high standards in store presentation, health & safety, and customer service. Key Responsibilities: * Leadership & Team Development: * Set realistic targets and lead by example with professional behavior and high presentation standards. * Recruit, coach, develop, and review team performance alongside the Area Manager, ensuring timely management of all sales, compliance, and HR-related processes. * Sales & Commercial Management: * Drive all commercial activities, ensuring the team effectively utilizes the sales process. * Manage existing and potential customer data, analyzing the local market and competition. * Monitor KPI performance reports and implement necessary follow-up actions. * Ensure high levels of transactional compliance and enforce fraud prevention procedures. * Oversee discount controls, regularly reviewing team transactions to meet sales objectives. * Operational & Compliance Oversight: * Conduct regular self-assessments using the weekly Store Audit to maintain compliance with company processes. * Ensure adherence to all operational procedures and policies as established by the business. * Take ownership of health & safety within the store, completing monthly H&S checklists with guidance from the Health & Safety Manager. * Customer Service Excellence: * Provide exemplary customer service, fostering a positive shopping experience. * Proactively manage customer complaints to ensure swift and satisfactory resolutions, in line with company standards. * Additional Duties: * Collaborate effectively within a team, building strong business relationships internally and externally. * Communicate professionally at all levels using appropriate methods and language. * Carry out any other reasonable duties as required. Key Accountabilities: * Adherence to the Store Commercial & Development Plan in coordination with the Area Manager. * Compliance with all company policies, operational procedures, and health & safety regulations. * Implementation of the Grey Fleet & Hire Car Policy, as outlined by the business
Retail Assistant Store Manager employer: Dynamix Recruitment ltd
Contact Detail:
Dynamix Recruitment ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Store Manager
✨Tip Number 1
Familiarize yourself with the store's sales plan and commercial activities. Understanding these elements will help you demonstrate your ability to drive sales growth during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. This will highlight your capability to recruit and coach effectively.
✨Tip Number 3
Research the local market and competition in Manchester. Being knowledgeable about the area will allow you to discuss strategies for managing customer data and driving sales during your interview.
✨Tip Number 4
Prepare to discuss your experience with compliance and health & safety regulations. Highlighting your understanding of these areas will show that you can maintain high standards in the store.
We think you need these skills to ace Retail Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Assistant Store Manager position. Highlight key responsibilities and required skills that resonate with your experience.
Tailor Your CV: Customize your CV to reflect your relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to meet the key accountabilities listed in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the company's values. Mention how your leadership style aligns with driving sales growth and maintaining high standards of customer service.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles, such as sales targets met or exceeded, successful team development initiatives, or improvements in customer satisfaction scores.
How to prepare for a job interview at Dynamix Recruitment ltd
✨Show Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed a team in the past, focusing on your coaching and development strategies.
✨Understand the Sales Process
Familiarize yourself with effective sales techniques and be ready to discuss how you would implement them in the store. Highlight your experience with driving sales growth and managing KPIs.
✨Emphasize Communication Skills
Strong communication is key in this role. Be prepared to discuss how you build relationships with both customers and colleagues, and provide examples of how you've handled complaints or difficult situations effectively.
✨Demonstrate Commercial Awareness
Research the local market and competition before your interview. Show that you understand the business landscape and can apply this knowledge to drive commercial activity within the store.
